MyChart - 2026 Pricing, Features, Reviews & Alternatives

MyChart is a patient-facing health portal powered by Epic, available via web browser and mobile app (iOS and Android), that centralizes access to medical records, appointments, billing, and care team communication across multiple healthcare organizations. Designed for patients, family caregivers, and proxy users, it serves individuals globally, with access governed by each participating healthcare organization's policies. Some organizations offer their own branded version of the mobile app.

Core functionality spans clinical record access (medications, test results, clinical notes, after-visit summaries, immunizations, allergies, advance directives, and genetic test results), appointment management (scheduling, pre-visit check-in, urgent care locator), and care team communication (secure messaging, prescription renewal requests, and video visits). Financial tools include online bill pay, payment plan setup, financial assistance requests, insurance and claims viewing, and procedure cost estimates available without a login. MyChart Bedside extends access during hospital stays, allowing patients to track daily schedules, vitals, and lab results and communicate with inpatient care teams.

Cross-organization data consolidation is handled through Happy Together, which surfaces records from multiple Epic-connected healthcare organizations in a single view, while Care Everywhere and Share Everywhere support record sharing with any provider. MyChart Central provides a single Epic ID login with support for passkeys and biometrics, eliminating the need for separate credentials per organization and automatically syncing contact information across linked organizations. Third-party app access is managed through Epic ID with user-controlled, revocable permissions. Proxy access enables caregivers to manage health information on behalf of family members. Care plan tools, medication reminders, and educational content support ongoing patient engagement between clinical visits.