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Nilex Service Platform Logo

ITSM platform with ticketing and social media monitoring

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Nilex Service Platform - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Nilex Service Platform overview

What is Nilex Service Platform?

Nilex offers fully customizable, GDPR compliant, web and mobile responsive ITSM solutions that enable complete control over business processes, with ticket management, social media monitoring, asset management, service catalog, shared services, and customer support. Nilex software is optimized for use across all devices, and is aligned with world standards and best practices for covering all areas in IT service management.

Starting price

25.62

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Nilex Service Platform’s user interface

Ease of use rating:

Nilex Service Platform reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

1

Nilex Service Platform's key features

Most critical features, based on insights from Nilex Service Platform users:

Configuration management
Contract/License management
Knowledge base management

All Nilex Service Platform features

Features rating:

Alerts/Notifications
API
Approval process control
Asset lifecycle management
Asset tracking
Availability management
Change management
Configuration management
Contract/License management
Customizable branding
Customizable fields
Incident management
Knowledge base management
Problem management
Project management
Self service portal
Service catalog
Support ticket management
Support ticket tracking

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Nilex Service Platform pricing

Value for money rating:

Starting from

25.62

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Nilex Service Platform price and value

Value for money rating:

Nilex Service Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos

Nilex Service Platform FAQs

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