ManageEngine Desktop Central Pricing, Features, Reviews & Comparison of Alternatives

ManageEngine Desktop Central

Desktop, mobile device & patch management software

4.36/5 (91 reviews)

ManageEngine Desktop Central overview

What is ManageEngine Desktop Central?

Desktop Central from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

Desktop Central enables technicians to automate their regular desktop management routines. Patch installation, software distribution, IT asset management, software license management, software usage statistics monitoring, USB device usage management, remote desktop control, and more, can be automated with Desktop Central. The software supports managing both Mac, Windows, and Linux operating systems.

Users can manage their mobile devices to: deploy policies & profiles; configure devices for wifi, email accounts, and VPN, etc.; apply restrictions on camera use and browser; secure mobile devices by enabling passcodes, remote locking and remote wiping, etc.

All iOS, Windows, and Android tablets or smartphones can be managed with Desktop Central.
www.manageengine.com

Pricing

Starting from
$795/year
Pricing options
One time license
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Danish, Dutch, Finnish and 11 other languages, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
ManageEngine Desktop Central screenshot: Desktop Central patch managementManage Windows Phones using Desktop CentralManageEngine Desktop Central screenshot: Desktop Central patch installationManageEngine Desktop Central screenshot: Desktop Central user administrationManage Android Devices using Desktop CentralDesktop Management

ManageEngine Desktop Central user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.2
  3.9
akinlotan solomon

Dynamics

Used daily for 1-2 years
Reviewed 2020-05-23
Review Source: Capterra

ManageEngine Desktop Central comes in a handy when there is an expansion in my organization especially in terms of geo location. It helps us to be able to have a central control on all our device and to secure license for our keys software.

Pros
This software helps my organization to have remote access to our devices that are not in our HQ environs. It also helps to have a control on our basics software, thereby helping us to have a reasonable cost control in securing some of our utilities software.

Cons
Using USB and some other peripheral devices are somehow ambiguous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rajneesh Bhardwaj

Heterogeneous End-point Management from a Unified Console

Used daily for 2+ years
Reviewed 2020-06-25
Review Source: Capterra

Easy to use UI, Online help and chat support, Great community support. Overall, quick to learn and easy Setup.

Pros
More control, Power to you, whilst deploying SW Deployment, OS Patching and even MDM, all can be achieved from a single console. Not to mention, OS Deployment & Imaging are offered free for all Workstation & Servers. Gartner listed, Awesome support very Proactive indeed.

Cons
None at all. Out-of-box product features have nothing to complaint about. We love everything that DesktopCentral UEM has to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Tries to do too many things

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.

Pros
Useful dashboard for inventory of hardware and software.

Cons
Patching is extremely complicated compared to competitors. Agents deployed to endpoints consume large amount of CPU and RAM. Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs. Product patches are being released constantly to fix the large number of bugs in software. Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.

Response from ManageEngine


Hello,

Greetings from ManageEngine!

We're glad you like our intuitive dashboard for hardware and software inventory.

We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards.

If you require further assistance with the product features, do write to us at cms-eval@manageengine.com.

Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anurag khare

Works perfectly for me to manage and monitor several devices

Used daily for less than 6 months
Reviewed 2020-08-24
Review Source: Capterra

Being a Game Developer and Digital Media Producer, I always need a solution to perfectly control and manage all of my desktop and mobile devices and Desktop Central is what I really found as an intuitive and innovative solution to do it. I can easily operate my devices, monitor their usage, install system updates, manage installation of softwares, share files within the systems etc very easily from a single device just because of Desktop Central which is far better when compared to its competitors. Desktop Central allows me to run its application even on my 32-bit system. It also has a mobile application which works smoothly.

Pros
There are several things I loved about Desktop Central like the ability to automate the patching of OS, automatic scanning and installation of latest service packs for OS, imaging of OS to protect my devices from security vulnerabilities. It also allows me to install and uninstall necessary softwares remotely with many of its useful features and built-in templates. A few more useful features are also there including Power management to switch the devices On or Off remotely and to get reports of device's Up-time( to know from how many hours they are turned On). One of the best things about Desktop Central is that they provide me the ability to control all of my devices even from my Mobile Phone, there mobile application is well optimized and works perfectly fine. I can also set my computers and other devices to be used by specific Users and for specific roles by granting them limited access to the device's features and functions. My workflow increases when I can easily transfer files, shoot and record photos and videos from all of my devices using a Single device because of Remote sharing feature of Desktop Central. They provide a One month free trial with all of their features, so that one can easily understand and get used to with their application.

Cons
The only thing I would like to say to Manageengine is that they should fix the pricing for Desktop Central, a small organization or a small firm can't easily afford this much expensive solution for them. Though, I think Desktop Central already offers to get a price Quote to their customers according to their need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kapil Uddharwar

A unified endpoint management solution for omnichannel users for managing various s/w implementation

Used daily for 2+ years
Reviewed 2020-05-08
Review Source: Capterra

The ease of software deployment has been a cake walk. It has reduced the time efficiency by leaps and bounds. The performance of the software is a huge plus point

Pros
Ease of deploying the software to multiple devices with in minutes have saved cost, time and manpower for the organization

Cons
Customizing the dashboard and reports control could have been more user friendly.

Response from ManageEngine


Hello Kapil,

Greetings from ManageEngine!

We're glad that you like the multifariousness of Desktop Central. We hope our product has helped you with securing and managing your endpoints.

We're happy to know that software deployment has been a walk in the park for your organization by using our product. We hope you've tried other features as well. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com.

Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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ManageEngine Desktop Central pricing

Starting from
$795/year
Pricing options
One time license
Free
Subscription
Free trial
View Pricing Plans

Desktop Central Professional Edition: $645.00/year

Suitable for managing 50 desktop computers in LAN

ManageEngine Desktop Central features

API
Access Control
Activity Tracking
Auditing
Automatic Notifications
Compliance Management
Third Party Integration
User Management

Activity Dashboard (232 other apps)
Alerts / Escalation (119 other apps)
Collaboration Tools (112 other apps)
Data Import/Export (164 other apps)
Data Visualization (123 other apps)
Drag & Drop Interface (125 other apps)
Monitoring (268 other apps)
Real Time Data (116 other apps)
Real Time Monitoring (146 other apps)
Reporting & Statistics (196 other apps)
Search Functionality (117 other apps)
Workflow Management (139 other apps)

Videos and tutorials

Additional information for ManageEngine Desktop Central

Key features of ManageEngine Desktop Central

  • Patch management
  • Active directory reports
  • Service pack installation
  • Mobile device management
  • Device enrolment
  • Asset management
  • Windows configurations
  • OS deployment
  • User administration
  • USB device management
  • Profile management
  • Reporting
  • Content Management
  • Software Deployment
  • Applications management
  • Deployment management
  • Enterprise Applications
  • Enterprise asset management
  • IT asset tracking
  • Remote control
  • Software deployment
  • Application security
  • Security management
  • Asset lifecycle management
  • Power management
  • Security auditing
View All Features

Benefits

For the desktop management of Windows, Mac and Linux systems, Desktop Central enables the automation of patch deployment, software deployment, remote control, asset management, service pack installation, active directory reports, and more.

For MDM - mobile device management - of iOS, Android and Windows devices, Desktop Central enables device enrolment, app management, profile management, asset management, security management, audits, and reports, all centrally.

Technicians can troubleshoot remote desktops with video recording, file transfer and multi-user collaboration.

Desktop Central has over 25 predefined configurations including security policies, power management, and USB device management.