Noteefy - 2026 Pricing, Features, Reviews & Alternatives

Noteefy is a cloud-based AI voice agent that answers the phone for small and mid-sized French-speaking businesses. Instead of a voicemail or a keypad menu, callers talk to an assistant that understands natural French, gives real answers during the call and knows when to hand over to a person.

How it works

Keep your current number and set up a call forward to your Noteefy line, or use the Noteefy number directly. The agent then answers day and night, including evenings, weekends and busy periods, and can handle several calls at the same time depending on your plan.

Answers from your own content

The agent learns your business from your website and from documents such as Word or PDF files. You can add any missing information in a sentence. After each learning run, automatic checks test the questions customers ask most (contact details, opening hours, shipping, returns, payment methods) and show what still needs completing.

Qualifies and routes calls

The agent understands why the customer is calling, collects their name, phone number or email with spell-back confirmation, and decides what to do: answer directly, transfer the call to the right queue within its opening hours, or notify you by text message or email with a summary.

Books appointments

Connected to Google Calendar, the agent offers available slots and books the appointment during the call, for on-site visits, travel to the customer or both.

Order tracking for PrestaShop stores

Connected to the official PrestaShop Webservice with a read-only key and no module to install, the agent identifies the customer by phone number, order number, name or email, and gives the order status, items, carrier and tracking number. Callers who prefer not to spell anything receive a text message with a link to look up their order themselves.

Keeps a record of every call

Each call is saved with its transcript and an AI summary. A dashboard tracks call volume and activity, and questions the agent could not answer are turned into suggestions you approve before it learns them.

Outbound calls

The agent can also place outbound calls for your campaigns.

Setup and support

Setup takes about ten minutes from your browser, with no developer. Our team can also set everything up with you by phone. Step-by-step guides cover call forwarding with each carrier and the PrestaShop connection.

Data protection

Customer data is hosted in the European Union. The PrestaShop connection is read-only: the agent can look up orders but cannot change anything in your store.

Who it is for

Tradespeople who cannot pick up while on a job, independent professionals who want a full calendar without a receptionist, online stores that receive the same order questions every day, and small businesses that want every call answered.