Nouvelle Époque - 2026 Pricing, Features, Reviews & Alternatives

Nouvelle Époque is a cloud-based platform for French municipalities that consolidates the commune website, resident-facing online services, and municipal back-office management into a single tool. Hosted in France on OVHcloud infrastructure with isolated per-commune databases, nightly tested backups, encrypted data, and full RGPD compliance, it replaces up to ten separate municipal software tools under one annual invoice. Development is provided at no charge, including fully custom builds, with annual maintenance fees scaled by number of inhabitants and covering hosting, updates, backups, and a dedicated support contact.

The platform covers a broad functional scope: civil status and single-counter services (état civil, guichet unique), school canteen and after-school care management with automatic family rate calculation, leisure centre booking, senior services (monitoring, meal delivery, transport), urban planning submissions with online filing and deadline tracking, cemetery registry and plot management, road and incident reporting with photo and map tracking, social action and CCAS case management, culture and library ticketing, room and association management, youth services (grants, driving licence aid, summer jobs), local commerce directory with individual merchant websites, municipal council workflow (convocations, deliberations, decrees), participatory budget and surveys, agenda and legal notices, and a 3D digital twin of the territory allowing residents to select their building and launch pre-filled planning applications. Integration with FranceConnect (resident identity), ProConnect (agent identity), and PayFiP (online payment via DGFiP) is included. Commune and merchant pages are structured for search engine optimisation and AI assistant indexing (Generative Engine Optimisation), making local and municipal content discoverable via AI-powered search tools.

Nouvelle Époque targets communes of all sizes, including small and mid-sized towns, and is designed for municipal agents, directors of municipal services (DGS), and residents. The interface is accessibility-compliant with RGAA 4.1 (WCAG 2.1 AA) as required by French law for public online services. Residents submit information once without agent re-entry, and commune data remains the commune's property, exportable at any time in open formats. Support is provided by a dedicated contact reachable via WhatsApp or email, with no ticketing system.