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OpenTable vs ResDiary Comparison (2026)

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OpenTable logo

OpenTable

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ResDiary

Overview

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

AI-powered, commission-free restaurant booking system to manage tables, boost online visibility, and grow revenue for venues of all sizes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

1.3K

5

4

3

2

1

991

275

45

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

2.9

9

5

4

3

2

1

3

1

1

0

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
38%
would recommend this app

Pros

“It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants.”
RS

Radha S.

Legal Assistant

“The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.”
LC

Louise C.

Marketing Director

“There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home.”
MG

Mark G.

Company Director

Pros

Not enoughreviews yet

Cons

“Sometimes you have to enter your credit card information for certain reservations and you are charged if you cancel.”
SR

Sara R.

Attorney

“Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant.”
MF

Mike F.

Owner

“The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.”
KJ

Katherine J.

Director of Marketing and Events

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features71
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Delivery Estimate
  • Delivery Management
  • Electronic Payments
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Food Delivery Dispatching
  • For Restaurants
  • Forecasting
  • Generative AI
  • Gift Card Management
  • Group Reservations
  • Inventory Management
  • Kitchen/Menu Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Location
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Promotions Management
  • QR Codes
  • Queue Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Rewards Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Social Media Integration
  • Social Promotion
  • Table Management
  • Third Party Booking
  • Third-Party Integrations
  • Wait List Management
  • Waiting Time Tracking
  • Website Integration
  • Total features47
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Delivery Estimate
  • Delivery Management
  • Electronic Payments
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Food Delivery Dispatching
  • For Restaurants
  • Forecasting
  • Generative AI
  • Gift Card Management
  • Group Reservations
  • Inventory Management
  • Kitchen/Menu Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Location
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Promotions Management
  • QR Codes
  • Queue Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Rewards Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Social Media Integration
  • Social Promotion
  • Table Management
  • Third Party Booking
  • Third-Party Integrations
  • Wait List Management
  • Waiting Time Tracking
  • Website Integration

Integrations

  • Total integrationsN/A
  • Airship
  • Elina
  • Facebook Apps and Tabs
  • Facebook Business Suite
  • Google Maps
  • Hop
  • Maitre'D
  • Mews
  • Revinate
  • Rotaready Evo
  • Stripe
  • Stripe Billing
  • Trybe
  • VoucherCart
  • iVvy Event Management
  • iVvy Venue Management
  • Total integrations16
  • Airship
  • Elina
  • Facebook Apps and Tabs
  • Facebook Business Suite
  • Google Maps
  • Hop
  • Maitre'D
  • Mews
  • Revinate
  • Rotaready Evo
  • Stripe
  • Stripe Billing
  • Trybe
  • VoucherCart
  • iVvy Event Management
  • iVvy Venue Management