RAPID vs Platinum system

ChiroTouch

DrChrono

Genesis Chiropractic Software

EHR 24/7

Atlas Chirosys

TheraPlatform

Compare RAPID and Platinum system based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ChiroTouch with Rheo, the AI assistant for chiropractic, cuts documentation time by up to 92%. Trusted by 12,500+ practices, it delivers all-in-one EHR tools for scheduling, billing, payments, and patient engagement.

Experience superior efficiency and EHR integrity with DrChrono’s integrated, cloud-based EHR platform that combines streamlined operations, patient engagement, and billing in one unified solution. Elevate your charting with best-in-class tools available on iPad, iPhone, or web, including full charti

EHR 24/7 provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

ACOM Health RAPID is a cloud-based EHR and practice management software, which helps chiropractors manage cash flow, auto-post insurance payments, record patient data, and process billing across multiple locations.

Alerts/Notifications

Appointment Management

Billing & Invoicing

Charting

Claims Management

Confirmations/Reminders

Customizable Templates

For Chiropractors

Healthcare Compliance

HIPAA Compliant

Inventory Management

Multi-Location

Outcome Assessment Tools

Patient Management

Patient Records Management

Reporting & Statistics

SOAP notes

RAPID

Linux

Web-based

Windows

owner/administrator

The product is relatively easy to use and user friendly for the staff in all of the Basic day to day functions. Probably the best asset to the software is the tech support department.

Office manager

Having support from ACOM has been amazing. The staff is wonderful and it is great that you can call in and get help whenever needed.

Doctor

The things I have problems with about this product are, basically, problems I would have with any computerized system.

Owner/manager

Appreciate having a dedicated biller. Like having that biller send out the billing in a timely (daily/weekly)manner.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

They both paled in comparison and one of them was more than double the cost. When I dropped a franchise I had joined, I also lost their EHR software.

Owner

They have been great trying to get us set up with the patient kiosks. I would recommend them to any Chiropractic office looking for user friendly software.

This software creates great documentation and can be customized to suit different Doctors. Software support has been very good.

RAPID is an absolutely invaluable solution, from how easy it is to implement, to how robust the software is compared to systems costing thousands of dollars more.

She has a way of explaining things that make it easy to understand and she never acts bothered no matter what or how many things you throw at her. She is a great asset to your company.

CHiropractor

As a DC who does mutiple types of thereapies I love the documention portion of this software.

chiropractor

It is easy to use and to train on and customer service is helpful when questions do occur.

We are going to start using the patient kiosks for our new and re-exam patients. I am excited to see how this will make the doc's notes less time consuming.

The software is user friendly and customizable.

Office Manager

With our office being extremely small, we have utilized the appointment reminders which has saved us time and money.

Chiropractic Doctor

Compared to the 5 (or likely more) systems I have used over the last 17 years,Rapid Doc seems to be one of my two favorite.

There are some areas in the report side of the software that can be difficult to utilize without guidance.

Doesn't alert us when a patient is already in the system.

RAPID screenshot: RAPID payments

Freelancers

Large Enterprises

Mid Size Business

Small Business

Genesis Chiropractic Software is an ONC-certified chiropractic EHR and insurance billing solution which includes tools for managing scheduling, documentation, billing, and more. The software is designed to automate various practice management tasks with its chiropractic workflow management system.

Atlas is a complete, paperless office solution designed for chiropractic offices. It handles billing, scheduling, treatment and care tracking, patient education and retention, clinic reporting, soap notes, and much more.

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations.

Access Controls/Permissions

Calendar Management

Credit Card Processing

Customizable Forms

Customizable Reports

Document Management

Electronic Payments

Forms Management

Recurring/Subscription Billing

Role-Based Permissions

SMS Messaging

Task Scheduling

Platinum system

owner

The situation has gotten worse. I believe I have lost tens of thousands of dollars in revenue from switching over to Platinum.

Chiropractic Physician

Ease of use and outstanding customer service. Very stable and easy to back up to protect your practice information.

Co-owner/Office Manager

I like the ease of navigating the key strokes and tasks that our team needs to complete. I like that other programs can be integrated into our system such as merchant service companies.

Owner/DC

Platinum system has been great for our business. Super easy to use and to teach others how to use.

Chiropractor

I like this software because it is easy to use and has great customer support.

We love the basic functions of the software and the calling module. We like the simplicity of the electronic travel card.

Business Manager

As the business manager, I can be confident that we will have accurate notes done by the doctor in the bay that are easy and accurate in a high volume office. Keeping stats is very important.

But more than anything the costumer service/tech  support is OUTSTANDING, they answer the phone. And if not you get a call back almost right away.

Doctor/owner

There are features like the calling module and being able to customize notes that make it nice.

There are some occasional problems. The forms feature currently isn't working properly and it's hard to communicate to the support team as to what needs to be done.

Overall, utilizing platinum has been a great experience.

account specialist

I have had a great experience thus far with the whole team at Platinum.

Chiropractor, and part owner

The ease of use; the value for the money. And the customer support.

Owner/Chiropractor

Mostly because my mentors and colleagues use the software, and can help me out via text or quick phone call as needed.

No way to communicate from the front to the back (front desk to the doctors using the software in the back).

Sometimes there are problems, but they do get worked out quickly.

Integrates with other platforms that our office uses (like SKED and FORTIS), this is why I will always use platinum over any other EHR.

It is not over-complex, so that I can train my staff to use this program, even if they lack depth of computer skills. Nice customer service every time we call in.

RAPID vs Platinum system Comparison (2026)

RAPID

Platinum system

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives