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Platinum system Logo

Chiropractic software with built-in EHR

Table of Contents

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Platinum system - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Platinum system overview

What is Platinum system?

Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations.

Platinum enables team members to utilize the calling system to automatically manage patient queues and manage family and special needs patients based on individual requirements and preferences. It lets employees manage health records with patient history, SOAP notes, doctor comments, and more from within a unified platform. It allows staff members to create multilingual questionnaires to gain insights into pain levels and ADLs, whilst maintaining compliance with industry guidelines.

Starting price

65flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Patient Management

Security and Access Control

File Import

Reports and Queries

Bugs and Issues

Do you work for Platinum system? Manage this product listing

Platinum system’s user interface

Ease of use rating:

Platinum system reviews

Overall rating

4.5

/5

177

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.77/10
Rating distribution

5

4

3

2

1

114

47

13

3

0

Pros
“It is overall efficient with how a patient "flows" and is scheduled through the system.”
MS

Molly S.

Chiropractic Assistant

“Some reports pull up different numbers.”
MS

Molly S.

Chiropractic Assistant

“Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue.”
JB

John B.

Big Wig

Cons
“We have a TWAIN supported scanner, but Platinum cannot seem to get it to import directly into Platinum, so we have to manually upload the files, one by one.”
JB

John B.

Big Wig

“The file import process into the chart notes is PAINFUL and extremely time consuming.”
JB

John B.

Big Wig

“It is very difficult to find/pull any reports.”
MS

Molly S.

Chiropractic Assistant

Who uses Platinum system?

Based on 177 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Medical Practice
Alternative Medicine
Consumer Services

Use cases

Chiropractic

Platinum system's key features

Most critical features, based on insights from Platinum system users:

SOAP notes
Healthcare compliance
Appointment management
HIPAA compliant
Billing & invoicing
Claims management
Confirmations/Reminders
Reporting & statistics

All Platinum system features

Features rating:

Access controls/permissions
Alerts/Notifications
API
Appointment management
Billing & invoicing
Calendar management
Charting
Claims management
Confirmations/Reminders
Credit card processing
Customizable forms
Customizable reports
Customizable templates
Document management
Electronic payments
For chiropractors
Forms management
Healthcare compliance
HIPAA compliant
Invoice management
Patient intake
Patient management
Patient records management
Patient scheduling
Records management
Recurring/Subscription billing
Reminders
Reporting & statistics
Role-Based permissions
Scheduling
SMS messaging
SOAP notes
Task scheduling

Platinum system alternatives

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Per month

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Features
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Tebra logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Platinum system pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

65

Per month

Features included:

  • 3 Providers
  • Front Desk Edition
  • Support
  • Unlimited Computers
  • Unlimited Software Updates
  • Unlimited Support Staff

Essentials

185

Per month

Features included:

  • 5 Providers
  • Digital Tools- Go
  • Front Desk Edition
  • Full PM and EHR Edition
  • Support
  • Unlimited Computers
  • Unlimited Software Updates
  • Unlimited Support Staff

Complete

235

Per month

Features included:

  • 5 Providers
  • Digital Tools- Go
  • Front Desk Edition
  • Full PM and EHR Edition
  • Gateway
  • PCI Bridge
  • Reach
  • Support
  • Unlimited Computers
  • Unlimited Software Updates
  • Unlimited Support Staff

User opinions about Platinum system price and value

Value for money rating:

To see what individual users think of Platinum system's price and value, check out the review snippets below.

“It is overall efficient with how a patient "flows" and is scheduled through the system.”
MS

Molly S.

Chiropractic Assistant

“Some reports pull up different numbers.”
MS

Molly S.

Chiropractic Assistant

Platinum system integrations (0)

Integrations rated by users

We looked at 177 user reviews to identify which products are mentioned as Platinum system integrations and how users feel about them.

Review Wave logo
Review Wave

Integration rating: 4.0 (2)

SKED logo
SKED

Integration rating: 5.0 (1)

“We use SKED for our patient scheduling and digital forms”

MS

Molly S.

Chiropractic Assistant

Zingit logo
Zingit

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

“That's the merchant we used.”

CG

Chris G.

Owner

Platinum system customer support

What do users say about Platinum system customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Platinum system customer support.

Widely noted by reviewers, Platinum system's customer support is quick to respond and provides immediate, effective solutions.

A significant portion of users appreciate the knowledgeable, friendly, and professional support staff who go above and beyond.

Broad user base values the ease of reaching real people for help, with support available via phone and remote access when needed.

A limited number of users mention inconsistent service, with issues like slow response, communication barriers, or extra fees for support.

Support options

Chat

Training options

Webinars
In person
Documentation
Live online

To see what individual users say about Platinum system's customer support, check out the review snippets below.

“Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue.”

JB

John B.

Big Wig

“Amazing customer service when I need anything!”

BW

Brianna W.

Office Manager

“Tech support was based out of Barbados and could be tricky with communication at times.”

TA

Tygue A.

Doctor/Owner

“Their customer service was horrible.”

TG

Trish G.

Director of Marketing

Platinum system FAQs

Q. Who are the typical users of Platinum system?

Platinum system has the following typical customers:
Small Business, Freelancers

These products have better value for money


Q. What level of support does Platinum system offer?

Platinum system offers the following support options:
Chat

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