RepairHQ - 2026 Pricing, Features, Reviews & Alternatives

RepairHQ is a cloud-based, all-in-one repair shop management platform serving electronics repair businesses of all sizes, from single-location shops to large multi-location chains. Accessible via web browser on Windows, Mac, iPad, Android tablets, and smartphones, with dedicated iOS and Android mobile apps, RepairHQ centralizes POS, repair ticket tracking, inventory management, CRM, invoicing, warranty tracking, appointment scheduling, employee management, and real-time analytics in a single platform. Supported repair verticals include cell phones, computers, gaming consoles, tablets, wearables, e-bikes, and a broad range of additional categories such as automotive, jewelry, appliances, watches, drones, cameras, HVAC systems, and medical equipment.

RepairHQ delivers a feature set designed for operational depth. Smart Ticketing covers repair intake through delivery with automated status updates, SMS notifications, QR code tracking, and full repair history. The integrated POS handles card and cash payments, split payments, layaway, refunds, exchanges, and automatic invoice generation, with payment processor support for Stripe, Square, PayPal, Apple Pay, and Google Pay. Inventory Control provides real-time stock tracking across locations, low-stock alerts, automated purchase orders, multi-location sync, and barcode scanning. The Customer CRM stores repair history, manages a loyalty rewards program, and supports email marketing campaigns. Additional capabilities include IMEI tracking, device diagnostic checklists, parts inventory for popular phone models, repair pricing guides, trade-in and buyback processing, a customer self-service portal, and location-based permissions with centralized multi-location reporting. An AI-powered diagnostics tool assists with automatic device issue detection, and an in-app AI guide supports voice input, processed by OpenAI and converted to an editable draft before submission.

RepairHQ offers tiered pricing that scales from 1-2 user shops to unlimited users across unlimited locations, with a 14-day free trial requiring no credit card and setup configurable in under 5 minutes. Enterprise plan includes white-label branding and full API access.