Reviato - 2026 Pricing, Features, Reviews & Alternatives

Reviato is an AI-powered customer review analytics software designed specifically for small and medium-sized businesses. The platform aggregates and analyzes customer feedback from multiple review sources, providing sentiment and aspect-based insights that help businesses identify patterns and improvement opportunities. Reviato primarily serves businesses in the hospitality and service industries, including restaurants, hotels, boutique accommodations, and Airbnb properties, enabling them to transform scattered customer feedback into actionable business intelligence without requiring hours of manual review reading.

The software features a comprehensive suite of analytical tools that process review data through artificial intelligence algorithms. Its core functionality includes sentiment analysis that categorizes feedback into positive, neutral, and negative classifications with percentage scores for specific aspects of the business. Reviato's dashboard presents unified feedback from multiple platforms in one interface, allowing users to identify trends and recurring issues through pattern recognition technology. The platform also prioritizes issues based on impact, helping businesses determine which problems to address first to maximize rating improvements. Additionally, Reviato offers temporal analysis capabilities that track sentiment changes over time, allowing businesses to measure the effectiveness of their improvements.

Reviato integrates with multiple third-party review platforms including Google Business Reviews, Airbnb, Booking.com, and TripAdvisor. The integration process requires minimal technical knowledge, with users simply connecting their business profiles from these platforms to the Reviato dashboard. The system operates entirely through a web browser interface, eliminating the need for software installation or complex API implementations. This browser-based architecture ensures cross-platform compatibility and accessibility from any device with internet access. According to the company, the typical setup process takes approximately five minutes to complete, after which the system begins analyzing existing reviews and continuously monitors new feedback as it appears across the connected platforms.