YouScan Pricing, Features, Reviews & Comparison of Alternatives

YouScan

Social listening platform powered by image recognition

4.71/5 (17 reviews)

YouScan overview

What is YouScan?

YouScan is a cloud-based social listening solution which allows brands and agencies to monitor consumer opinions and product or brand mentions to find vital insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and more.

YouScan’s image recognition technology analyzes objects and scenes, and recognizes product or brand logos, providing users with insight into customer opinions and brand mentions even when the product or brand is not specifically named or tagged. The platform monitors all major social networks along with blogs, online news and forums, to automatically collect and analyze millions of posts every day. YouScan also offers text analysis and sentiment detection functionality to interpret customer opinions from written posts.

YouScan automatically sorts mention streams based on automated categories including commerce, promotion, word of mouth, and more. Trends are detected automatically, allowing users to jump on new trends before they go viral. Notifications are generated automatically to alert users of any important activity within a topic, such as mentions by top influencers, sudden surges of negative mentions, new trends, and more.
youscan.io

Pricing

Starting from
$1000/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Mexico

Supported languages

English, Russian
YouScan screenshot: Users can identify trends and important topics in their social feedsYouScan screenshot: Image analysis and recognition allows users to discover visual representations of their product or brandYouScan screenshot: Automatic notifications alert users of new mentions, trends, and more

YouScan user reviews

Excellent
12

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.9
  4.8
Kristina Kuznietsova

A tool that saves your time and reputation

Used daily for 6-12 months
Reviewed 2018-11-21
Review Source: Capterra

Pros
Works great and can pick up mentions even in Telegram chats, Facebook, Instagram.

Cons
Can't think of any negative points of the software itself

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Norman Zenov

A modern tool with bright opportunities

Used monthly for 2+ years
Reviewed 2020-10-27
Review Source: Capterra

Pros
YouScan is one of the major players on the Social Media Listening field. The project was created in 2009. It has good range of data collection and analysis tools and provides users with simple and friendly interface. One of the key features of the service allows users to gather desired amounts of historical data by quite decent pricing options. During the years, YouScan has developed the number of machine learning tools & capabilities to help clients get faster and better results. The service aggregates all types of Social data from vast range of sources (including VK, Facebook and Instagram), blogs, forums, Telegram, traditional Online media. YouScan team provides top-notch customer care services. As a research entity, we always had specific approach to the tool, having constant support of the team with all our needs and requests.

Cons
API services are a subject to further development & improvement. In some cases, which include big amounts of data, current API restrictions may cause unexpected and non-desired obstacles during data collection and processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alexander Borovskiy

Great mentions collection, still to improve with analitics

Used weekly for 1-2 years
Reviewed 2018-11-16
Review Source: Capterra

Overall after we've built social listening ecosystem, where YouScan role is just data collection -- it is fine, excluding the pain of manual downloading of several thousand hundred mentions when one download is limited to 10 thousand

Pros
Switching to YouScan from one of the international players helped us to gather much more posts in Russian. Also the software is better suited for local social networks.

Cons
However, it is not designed for multi-branded and multi-category business, where you would like to track SOV of over 100 brands in 3 categories. The software doesn't provide such ability from the box, so it is used for data collection and analytics are done externally. Data transfer via API is available only at the most expensive plans. Stories are not captured.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Great tool for social media listening

Used daily for 1-2 years
Reviewed 2018-11-11
Review Source: Capterra

We need to collect and process 100K+ of mentions per day about our company and services. YouScan API integration help us a lot with this. The user-friendly interface and system capabilities allow us to find mentions and receive notifications about all new posts on the relevant topic.

Pros
Unlimited number of users with different access levels, the ability to create rule markup, convenient analytics interface and auto-categories. Stable operation of the system and support, which quickly helps with setting up new themes, deserves a high rating!

Cons
I would like to have flexible settings for alarm notifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

YouScan Review

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

I use YouScan for 7 years. I like the system. It helps me in my day to day work a lot. Thank you guys!

Pros
Easy to use, good customer support, good system.

Cons
Glitch from time to time. Telephone support is not 24/7. Pricey. New image search is very expensive — I can't offer this new feature to the clients. Not all mentions are in the system. Not all managers are very competent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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YouScan pricing

Starting from
$1000/month
Pricing options
Subscription
Free trial
View Pricing Plans

Standard: $1000/5 topics per month
Pro: $1500/5 topics per month
Insight: $3000/5 topics per month
Ultra: $5000/5 topics per month

YouScan features

API
Automatic Notifications
Reporting & Statistics
Social Media Integration
Third Party Integration

A/B Testing (219 other apps)
Activity Dashboard (414 other apps)
Campaign Analysis (328 other apps)
Campaign Management (409 other apps)
Campaign Segmentation (224 other apps)
Content Management (308 other apps)
Customizable Branding (314 other apps)
Customizable Templates (324 other apps)
Data Import/Export (287 other apps)
Drag & Drop Interface (272 other apps)
Engagement Analytics (292 other apps)
Monitoring (263 other apps)
Multi-Channel Marketing (262 other apps)
Real Time Analytics (264 other apps)
Template Management (219 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for YouScan

Key features of YouScan

  • Influencer tracking
  • Visual insights
  • Trends detection
  • Auto-categorization
  • Sentiment Analysis
  • Integrations
  • Smart alerts
  • Custom alerts
  • Sentiment filtering
  • CRM integrations
  • Per-topic permissions
  • Social listening
  • Messenger integrations
  • Trend detection
  • Visual insights
  • Alerts
  • API
  • Auto-categories
  • Help desk integrations
  • Analytical reports
  • Spam filtering
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Benefits

Mention streams can be pre-sorted into automatic categories including Promo, Commerce, Word of Mouth (WOM), and more.

Automatic trend detection allows users to identify trends before they go viral and stay on top of any discussions.

Smart alerts notify users of any important updates within a topic, such as new trends, mentions by influencers, or a surge of negativity.

Spam filters automatically remove spam content from mentions.

Image analysis identifies brand logos within user-generated content, providing a fuller view of brand mentions than text analysis alone.