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Seatmap Pro Logo

Interactive seat map platform for ticketing teams

Table of Contents

Seatmap Pro - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Seatmap Pro overview

What is Seatmap Pro?

Seatmap Pro is an interactive venue seating chart platform built for ticketing companies, booking platforms, and venue operators across live events, performing arts, sports, conferences, and hospitality. It combines a browser-based drag-and-drop visual editor, a WebGL-powered Booking Renderer delivered as a TypeScript SDK, and a REST Booking API v2 for real-time seat availability, locking, and sales integration. The platform operates strictly as a visualization layer: it does not process payments, store sales data, or handle customer records, so all commercial data remains within the operator's own systems. Venue scale ranges from 200-seat indie theaters to 170,000-seat stadiums.

The visual editor supports seat rows, sections, tables, standing zones, and mixed layouts, including curved arenas via a dedicated Venue Shape tool. SVG floor plan import and export, auto-generated section outlines, bulk editing, and reusable version-controlled schemas reduce repeated design work across events. The WebGL Booking Renderer sustains 60 fps on mid-range mobile devices at stadium scale, with automatic level-of-detail switching, touch-friendly pan and pinch-zoom, per-seat status colors, tooltips, and view-from-seat previews. The REST Booking API v2 covers event and price management, seat locking with configurable TTL, sale confirmation, and real-time availability, supplemented by WebSocket seat-state streaming and webhooks for lock, confirm, release, and cancellation events.

Seatmap Pro is available as cloud SaaS hosted in EU data centers from EUR 400 per year, or as an on-premise deployment via signed Docker images and a Helm chart for Kubernetes, giving full control over the database, Redis cache, networking, and TLS termination at EUR 20,000 per year with unlimited scale. Both deployment models expose identical APIs. A single installation supports multiple organizations, venues, and brands through multi-tenant architecture with granular per-venue permissions, SSO via SAML and OIDC, full audit logs, and complete white-label theming. Flat pricing with no per-seat fees means costs do not scale with venue capacity. A free plan is available for venues, promoters, charities, and community organizations.

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Seatmap Pro’s user interface

Ease of use rating:

Seatmap Pro reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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Seatmap Pro's features

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Seatmap Pro support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos
Live Online

Seatmap Pro FAQs

Q. Who are the typical users of Seatmap Pro?

Seatmap Pro has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Seatmap Pro offer?

Seatmap Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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