SoftPay - 2026 Pricing, Features, Reviews & Alternatives

SoftPay is a cloud-based retail management platform designed for small to mid-sized Brazilian retail businesses, including clothing stores, convenience stores (mercadinho), pharmacies, wholesale distributors, and stationery shops. Running on web browsers and native iOS, Android, and Windows apps, SoftPay consolidates point-of-sale (PDV), inventory control, cash register management, customer records, credit sales (fiado), tax invoice issuance (NF-e and NFC-e), and an online store into a single system, eliminating the need for multiple disconnected tools.

SoftPay's POS supports PIX, card, and credit (fiado) payment methods, with cash register open/close reconciliation built in. Inventory is shared across in-store and online channels with support for product variations such as size and color, removing duplicate setup. ABC curve analysis surfaces slow-moving and high-performing stock, while per-unit cost tracking exposes real margin per product. The integrated online catalog accepts PIX payments with automatic order confirmation. A WhatsApp-based sales registration bot extends sales capture beyond the counter, and credit balances per customer are tracked with PIX collection links sent directly via WhatsApp. Loyalty programs and discount coupons round out the customer engagement toolkit, supported by a full customer registry with purchase history.

SoftPay supports 1 to 10 users depending on the subscription tier and is available with a 7-day free trial requiring no credit card, with no cancellation penalty.