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Stoked Logo

Cloud-based brand advocacy software for DTC brands

Table of Contents

Stoked - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Stoked overview

What is Stoked?

Stoked is a cloud-based brand advocacy platform designed for premium direct-to-consumer (DTC) brands selling products priced at $1,000 or more. Deployed via a single script tag, Stoked embeds an interactive advocate map directly on a brand's website, allowing prospects to browse verified existing customers by location, product, or experience and initiate private 1:1 conversations over SMS, email, or chat. All communication is routed through a privacy proxy, so no personal contact information is exchanged between parties. The platform serves businesses of all sizes, from small brands managing up to 100 advocates on the Basic plan to large enterprises with unlimited advocates and conversations.

Stoked centralizes advocate program management through a single web-based admin dashboard, where brands can track conversations, assign and manage reward points, measure sales impact, and apply automated content moderation. Advanced analytics provide visibility into advocate performance and conversion. Pro and above plans include unlimited messaging history, while Enterprise plans support custom domains and a dedicated community site with separate admin and advocate portals. International reach spans 45+ countries, supporting cross-border pre-purchase conversations at scale.

Stoked addresses a specific gap in the DTC purchase journey: high-consideration products where static reviews and influencer content cannot answer nuanced pre-purchase questions. By connecting prospects directly with real owners, Stoked provides a trust-based sales channel that scales without reliance on ad spend, making it particularly suited to premium consumer goods categories where buyer confidence is a primary conversion factor.

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Stoked’s user interface

Ease of use rating:

Stoked reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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Stoked's key features

Most critical features, based on insights from Stoked users:

Advocate management
Campaign management
Reporting/Analytics

All Stoked features

Advocate management
Campaign management
Reporting/Analytics

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Stoked support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Live Online

Stoked FAQs

Q. Who are the typical users of Stoked?

Stoked has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Stoked offer?

Stoked offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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