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The Pet Friend Logo

Animal shelter software

Table of Contents

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Is this product right for your business?

Find out with a

The Pet Friend - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

The Pet Friend overview

What is The Pet Friend?

The Pet Friend is an animal shelter software that helps businesses manage animal shelters, pet adoption, and pet boarding processes. Key features include task and workflow management, animal records management, accounting, adoptions, calendar, and humane officer management.

The Pet Friend also lets stakeholders track inventory, manage volunteers, and create volunteer shifts using mobile applications on iOS and Android devices.

Starting price

25flat rate /
per month

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The Pet Friend’s user interface

Ease of use rating:

The Pet Friend reviews

Overall rating

3.8

/5

12

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.18/10
Rating distribution

5

4

3

2

1

4

2

6

0

0

Pros
“This software is affordable and packed with features. I enjoy that I can use it from my phone wherever I'm at.”
PS

Peggy S.

Shelter Manager

“This software has been a great value for our local shelter.”
JC

Jennifer C.

Shelter Manager

“Easy to navigate and put data in when it comes to animals in the rescue.”
CN

Cassie N.

Record Keeper

Cons
“I feel that the features or the way the features are displayed are a little bit uncomfortable to the eyes.”
JC

Juan C.

General Administrator

“It is very difficult to retrieve information about an adopted animal - unless we have the name of the animal when it was at the shelter. Most adopters change their names.”
PS

Phyllis S.

Shelter Manager

“That feature simply doesn't work. The choices for color are not geared to the colors of dogs & cats, no brindle option, or calico option, etc.”
PS

Phyllis S.

Shelter Manager

Who uses The Pet Friend?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration
Nonprofit Organization Management
Veterinary
Civic & Social Organization
Others

Use cases

Animal Shelter

The Pet Friend's key features

Most critical features, based on insights from The Pet Friend users:

Animal database
Intake management
Foster management
Kennel management
Adoption management
Medical records

All The Pet Friend features

Features rating:

Case management
Mobile access
Multi-Location
Onboarding
Personalization
Photo Management
Records management
Recurring tasks
Reminders
Search/Filter
SMS messaging
SMS reminders
Task management
Third-Party integrations
User management
Vaccine management
Volunteer management
License management
Invoice management
Fundraising management
Event calendar
Employee management
Email reminders
Electronic signature
Document storage
Customer management
Calendar management
Automatic backup
API
Animal control
Alerts/Notifications
Activity dashboard

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The Pet Friend pricing

Value for money rating:

Starting from

25

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about The Pet Friend price and value

Value for money rating:

To see what individual users think of The Pet Friend's price and value, check out the review snippets below.

“This software is affordable and packed with features. I enjoy that I can use it from my phone wherever I'm at.”
PS

Peggy S.

Shelter Manager

“This software has been a great value for our local shelter.”
JC

Jennifer C.

Shelter Manager

The Pet Friend support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars
Videos

The Pet Friend FAQs

Q. Who are the typical users of The Pet Friend?

The Pet Friend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does The Pet Friend support?

The Pet Friend supports the following languages:
English


Q. Does The Pet Friend support mobile devices?

The Pet Friend supports the following devices:
Android, iPad, iPhone


Q. Does The Pet Friend offer an API?

Yes, The Pet Friend has an API available for use.


Q. What level of support does The Pet Friend offer?

The Pet Friend offers the following support options:
Chat, Knowledge Base, Email/Help Desk

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