Pet Manager Pricing, Features, Reviews & Comparison of Alternatives

Pet Manager

Pet boarding solution for kennels, catteries and pet resorts

4.85/5 (13 reviews)

Pet Manager overview

What is Pet Manager?

Pet Manager is a cloud-based pet boarding solution designed to help kennels, catteries and pet resorts of all sizes manage records, bookings, billing, payments and communications. The platform includes a customer relationship management (CRM) system which stores client information such as addresses, phone, email, secondary contact, vet, and more in a centralized database.

Pet Manager comes with a self-service portal, which allows customers to create reservations, add personal details, check availability, and update pet information. Features include transactions history, automated emails/SMS, communication logs, automatic cost calculator, reporting, and daily backups. Scheduling functionality lets users modify bookings and check-ins/check-outs using a drag-and-drop interface. Pet Manager sends automatic notifications for stay confirmations, visit details, payment reminders, and more.

Pet Manager’s interactive dashboard displays in-house occupancy, pick-ups/drop-offs, and dietary or medical notes for pets. The clickable tiles feature enables managers to search the customer database and view daily tasks. Pet Manager integrates with various third-party applications such as Xero, MailChimp, and Stripe.
www.petmanager.com.au

Pricing

Starting from
A$30/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Pet Manager screenshot: Pet Manager dashboard screenshotPet Manager - Next Generation Kennel, Cattery & DayCare SoftwarePet Manager screenshot: Pet Manager booking search screenshotPet Manager screenshot: Pet Manager customer view screenshotPet Manager screenshot: Pet Manager invoicing screenshotPet Manager screenshot: Pet Manager pen sheets screenshot

Pet Manager user reviews

Excellent
11

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.9
  5.0
Casey Fiorenza

A great, complete software!

Used daily for 6-12 months
Reviewed 2020-01-27
Review Source: Capterra

Pet Manager has enabled us to be able to provide quick and concise figures to the charity's board members, and being cloud based means that they can log in themselves and check without having to be in the office. We've been able to provide an even better level of care for our cats due to the ability to enter more information into their profiles.

Pros
Australian owned with super fast support, very user friendly, great functionality, and just a great well-rounded product! The icons bar along the top is a favourite as it's chock full of information that I need at a glance. I love that there is a feature request forum so that you can see what improvements are down the line and it's perfect proof that [SENSITIVE CONTENT HIDDEN] listens to his customer's wants and needs. I could keep going on!

Cons
The only two cons are things that I believe are both in the pipeline of being added at some point in the future. MYOB integration (not in the position to switch to Xero unfortunately) and being able to create our own custom Suite Sheet. And even if both of these things never happen, we'll still love and use Pet Manager because the pros outweigh the cons by far!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Helen Huth

Easy Use & Peace of Mind

Used daily for 2+ years
Reviewed 2019-08-19
Review Source: Capterra

Everything is in one software and I don’t have to switch between programs.

Pros
Easy use to enter and update data about the animal at my finger tips.

Cons
The fact that I have to invoice daycare animals every day. Others it’s great.

Response from Pet Manager


Thanks Helen! Glad you are enjoying using our all-in-one software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim Clasby

Pet Manager Review

Used daily for 1-2 years
Reviewed 2019-08-21
Review Source: Capterra

I am only a small Cat Motel run from home and it really helps me with being super organised and it enables me to look professional. If I have any issues, the customer support is very quick to respond.

Pros
Fairly easy to use, customer support is good and they offer flexibility, constantly improving, looks professional to clients

Cons
There is a lot of information all over the place but is becoming more streamlined.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jane Cuddihy

Pet Manager Review

Used daily for 2+ years
Reviewed 2019-08-20
Review Source: Capterra

The overall experience with Pet Manager has been nothing but positive. The software does everything I need it to do to run our Cattery business. There are all the features you would expect from a kennel booking system plus much more with new features being added regularly. It is easy to use and staff pick it up quickly with minimal training. Software updates are transparent and there is very little downtime if at all.

Pros
I use Pet Manager to manage the bookings and invoicing at our Cattery. The booking management software is very easy to use and Pet Manager provides a lot of additional features that allows you to tailor other important functions like costing, invoicing and communicating with customers. I particularly like the invoicing feature which calculates the cost of a booking as you are recording it even when the booking is split across various types of Cattery accommodation. This means I can email the customer their invoice or quote from within Pet Manager while they are still on the phone.

Cons
I cannot say there is anything I don't like about this software. If there is anything I am unsure about or if I have a question the team at OJ Networks are easy to contact and get back to you virtually straight away.

Response from Pet Manager


Thanks Jane. We are glad you find our software easy to use. Fast email and SMS commmunications is certainly one of our key features!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Iming Chan

Great software continue to grow in functionalities

Used daily for 1-2 years
Reviewed 2019-08-21
Review Source: Capterra

This software allows us to efficiently manage the daily running of our cat boarding business. I cannot imagine the potential challenges if we don't use this software. We have worked with the software developer on a number occasions on various new features. I'm happy to say that it has been an enjoyable exercise!

Pros
An Australian product that continue to grow in functionalities. The ease of use and full integration with Xero Accounting is a big bonus. In fact, we have changed the accounting software so we can take the advantage of streamline our processes and workflows. The hosted software allows us to focus in running our business and don't have to worry about future upgrades! Have not encountered any downtime is a bless to our business as we rely so much on the software! Finally, users are able to suggest new features and improvements is a big tick for us (not many software companies would listen). It can be done just a phone call away! Thumbs up!!

Cons
Not all businesses are alike. So the ability to customise reports will be fantastic! This will improve our work process and even save paper use at times!

Response from Pet Manager


Thanks for the review. We certainly enjoy working with our customers to add the features they require.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pet Manager pricing

Starting from
A$30/month
Pricing options
Subscription
Free trial
View Pricing Plans

Starter Plan - AUD$30 per month
Standard Plan - AUD$40 per month
Deluxe Plan - AUD$50 per month
Multi-site Plan - AUD$150 per month

Pet Manager features

Accounting Integration
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Electronic Payments
Reporting & Statistics

API (195 other apps)
Activity Tracking (106 other apps)
Customizable Reporting (133 other apps)
Data Import/Export (138 other apps)
Document Management (122 other apps)
Document Storage (100 other apps)
Inventory Management (151 other apps)
Inventory Tracking (117 other apps)
Invoice Management (144 other apps)
Reminders (113 other apps)
Search Functionality (130 other apps)
Third Party Integration (160 other apps)

Categories

Videos and tutorials

Additional information for Pet Manager

Key features of Pet Manager

  • Customer Management
  • Email Confirmation
  • Facility Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Real Time Online Appointments
  • Veterinarian List Maintenance
  • eReceipts
View All Features