Paw Partner Pricing, Features, Reviews & Comparison of Alternatives

Paw Partner

Kennel, pet grooming, daycare, and training management

4.8/5 (5 reviews)

Paw Partner overview

What is Paw Partner?

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers. It offers features such as time tracking, pet data storage, history tracking, vaccination tracking, scheduling, and a social communications timeline. Alongside the cloud software, Paw Partner also offers a free mobile app that allows users to manage and run any part of their business from any location. Customers can also benefit from a free mobile app to make reservations, upload and manage their pet’s data, communicate with staff, and access photos and updates on their pets.

The Paw Partner app can be used by kennel, grooming, and training staff to clock in and out of shifts, view tasks on their task list, update pet information, access job notices, share photos and updates with clients, and more. The dashboard view gives employees and managers an overview of pets checking in, checking out, and currently staying at the facility, assignments, upcoming reservations, and more. Paw Partner also offers a branded social media platform where customers and staff can communicate, share photos, tag posts, and more. Both pets and their owners have custom information cards to provide businesses with a quick view of important information such as animal weight, vaccinations, friends, behavior traits, and owner contact information.
www.pawpartner.com

Pricing

Starting from
$19.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Paw Partner screenshot: Paw Partner dashboardNew Kennel SoftwarePaw Partner screenshot: Paw Partner reservationsPaw Partner screenshot: Paw Partner social mediaPaw Partner screenshot: Paw Partner vaccination trackingPaw Partner screenshot: Paw Partner push notifications

Paw Partner user reviews

Excellent
4

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  5.0
  5.0
Stephanie Dreyfuss

User friendly for everyone!

Used daily for 1-2 years
Reviewed 2020-08-28
Review Source: Capterra

I have friends who bring their dogs to our daycare and heard from them how nice it is to have the timeline and tagging feature. Our daycare and boarding staff take photos as they work with the dogs and upload those photos to the app and tag dogs throughout their stay, and having that is by far one of the most common things I hear people love on the customer side, its brought alot of happiness to our customers! On the employee side, I cant imagine not having this at this point, its so streamlined, there are many ways to get to the same information so you can't go wrong, it's like having a social-media-style work software that helps both staff and customers communicate and keep things running all in one spot.

Pros
I am a front desk receptionist for one of the busier doggy day care & hotels in my city and the easy of use of this software is awesome. It's streamlined appointments for daycare, boarding, and grooming. Checking in for boarding used to take a little while, but because this is an app for phone, tablet, or pc, we can literally grab the iPad, click the reservation that opens right to the page to log all the luggage our pup is staying with. It also integrates with the camera, so you can take a photo of the items so nothing is lost (which has been a huge savior). The dashboard for up coming and current reservations has photos of all the dogs right on the front screen, which makes it easy to greet people and dogs by their names, easing nervous owners and making it feel much more homey and comfortable. Front desk call volume has gone down drastically now that people are used to using the software for appointment requests, they get notifications and it's given us more time to get side work done.

Cons
I saw another comment that older folks are a little less comfortable using the software and I definitely agree. I think it's a normal challenge that comes with technology sometimes, but this is such a user-friendly software that once they realize they can use their phone OR computer OR tablet, they usually have one of those they are comfortable with and get very happy since they can set their own profile up and see notifications right there for their animals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Morgan Berkan

Software is great, the free mobile app is awesome and the service has been great!

Used daily for 6-12 months
Reviewed 2020-05-23
Review Source: Capterra

From on-boarding to continued support the people at Paw Partner have been really easy to work with and really fast at getting back to me on any questions. The mobile app has been an absolute game-changer for us. Our calls are down over 90% and we have been able to cut down a full receptionist. We average 140 pets a day and this software/app has increased sales and lowered our cost. Definitely give them a try, you won't be disappointed.

Pros
It's easy to see that this was made by people who actually worked in the industry. So user friendly without all the major redundancies and frustrations from all the other software I have used.

Cons
Some of my older customers didn't want to use the app to make reservations. That wasn't really a problem though because I can make the reservation over the phone really fast and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dawn Golden

Ideal For Small Independent Kennel Owners

Used weekly for less than 6 months
Reviewed 2020-12-17
Review Source: Capterra

Overall I've been really happy with this platform and have found it to meet all of my kennel organizational needs. It has made the check in/ check out aspect of my business significantly easier than my old excel technique.

Pros
I enjoyed the fact that I was really able to manage all aspects of my kennel business directly from this platform. I could easily keep track of incoming and outgoing clients. I can make special notes about each individual pet to ensure they receive the best personalized care. And the dashboard was easy to navigate.

Cons
I did feel like there was a bit of a learning curb to figure out all of the specific features in this platform. It was my first platform for my kennel business that I had ever used- so that may have contributed to my difficulty navigating the platform. With that being said, I do wish there was a more in depth tutorial for business owners (as many of us are great with animals- not so great with technology).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Angela Singh

Easy to use and Effective for running our business! We love it!

Used daily for less than 6 months
Reviewed 2020-06-02
Review Source: Capterra

Paw Partner's team is responsive to any questions we have had, very professional and friendly. The on boarding process was easy! The program itself is user friendly and keeps our business running smoothly. Truly has streamlined our daily functions! We just love it! Thank you Paw Partner for all you do! Paw Partner has been nothing short of awesome!

Pros
This software was definitely created by someone that runs a daycare, boarding and grooming facility. Very intuitive and so grateful for the effortless on boarding process. No more hand written logs and missing information! Very interactive and helpful in all our daily functions.

Cons
Nothing has come to mind on what needs to be improved as of yet. We have found learning curve very small and the support team has been awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Meghan Zirk

Best Pet Software around!

Used daily for less than 6 months
Reviewed 2020-05-22
Review Source: Capterra

Paw Partner has been nothing short of amazing! Their team is responsive to any question we may have, professional and friendly. [SENSITIVE CONTENT HIDDEN] made the on boarding process easy and fun! The program itself is user friendly and keeps our business running smoothly. Thanks Paw Partner for all you do!

Pros
Easy to use, and friendly customer service! They're the best!

Cons
No complaints! The Paw Partner team is so quick to respond with any questions/concerns.

Response from Paw Partner


Meghan thank you for your review! We absolutely love working with Jet Pet!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paw Partner pricing

Starting from
$19.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:

Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.
Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.
Multiple & franchise locations: contact Paw Partner for pricing details.

Paw Partner features

Activity Dashboard
Automatic Notifications
Calendar Management
Customer Database
Electronic Payments

API (202 other apps)
Accounting Integration (105 other apps)
Activity Tracking (109 other apps)
Billing & Invoicing (158 other apps)
Customizable Reporting (136 other apps)
Data Import/Export (146 other apps)
Document Management (131 other apps)
Document Storage (100 other apps)
Inventory Management (158 other apps)
Inventory Tracking (119 other apps)
Invoice Management (149 other apps)
Reminders (113 other apps)
Reporting & Statistics (243 other apps)
Search Functionality (135 other apps)
Third Party Integration (166 other apps)

Videos and tutorials

Additional information for Paw Partner

Key features of Paw Partner

  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
View All Features