Tome - 2026 Pricing, Features, Reviews & Alternatives

Tome is a cloud-based, AI-native CRM designed for sales teams at high-growth companies, from early-stage founders to enterprise sales organizations. It builds a living model of every customer by automatically capturing and structuring data from calls, emails, and calendar activity, eliminating manual data entry. Accounts, contacts, deals, and custom fields are kept current without configuration, and new custom fields can be backfilled retroactively from historical conversations. The platform connects to email and calendar on setup and begins working immediately, with no upfront configuration required.

The platform consolidates functionality across CRM, call recording, AI sequencing, contact and account enrichment, and workflow automation into a single system. A built-in call recorder captures, summarizes, and converts meetings into next steps. An AI sequencer generates personalized outreach drawn from the same data that populates CRM records. Multi-channel outbound campaigns are supported with automated deliverability management. A workflow builder accepts plain-language descriptions to create event-driven automations. Account scoring evaluates fit, timing, and connection strength, while meeting prep summaries are generated before each call. A natural-language query interface returns cited answers sourced directly from calls, emails, and notes.

Tome also exposes an agent platform that allows teams to build custom agents from plain-language prompts using shared Skills, Knowledge, and Automations building blocks, supported by an Agent SDK and agent-friendly API with MCP connectivity. Agentic data import reads CSV structure, infers data types, proposes field mappings, and builds out the CRM workspace automatically. Pricing is based on agent work performed rather than per-seat access, with unlimited seats on all plans. The platform is SOC 2 Type II audited and HIPAA compliant, and customer data is never used to train models. Target industries include SaaS, sales, and high-growth technology companies.