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Trainn
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Education platform
Table of Contents
Trainn - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Trainn overview
What is Trainn?
Trainn makes customer education easy with videos.
Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers using product videos, how-to videos, feature walkthroughs, and a dedicated customer training Academy.
The Trainn platform comprises:
1. A complete video tool kit to create, edit and share a variety of product videos
2. A zero-code Academy builder with an in-built Video Authoring toolkit and Course Builder
3. Video analytics to track video engagement, viewer behaviors, and learners' progress.
4. Integrations to connect your video insights to CRM apps and 1000s more through Zapier
What sets Trainn apart?
> Trainn is the only platform built for customer education with videos
> All-in-one platform to create videos, edit them, embed them across channels, and track performance
> Support for video distribution across multiple channels such as in-app, emails, knowledge base, your LMS
> Zero-code Academy builder
Explore all our features:
Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video.
+ Create product walkthroughs
+ Create how-to videos for your knowledge base and help center
+ Create instant screen records
+ Create training courses for Customer Academy
Slide-by-Slide Video Editor
+ Automatically turn your script into voiceovers
+ Add voice-overs and subtitles in multiple languages
+ Use text and shapes
+ Add spotlights to highlight sections
+ Blur sections you want to hide
+ Customize videos with your brand logo, color, theme
Multi-channel Video Distribution
+ Share videos in just one click
+ Place how-to videos in knowledge bases and help centers
+ Publish a Video hub with tracking enabled
+ Host your own Structured Learning Center or Academy
Video Analytics:
+ 360-degree video performance dashboard
+ Learner-based tracking for viewing trends
+ CRM integrations for holistic video insights
Customer Academy:
+ In-built Video Authoring software
+ Course builder to design courses, chapters, lessons, certifications
+ Quiz builder to generate assessments and quizzes
+ Zero-code Academy builder
Key benefits of using Trainn
- Screen recorder and video editor
- In-built Video Creation for Product Tutorials and Training Videos
- Train customers through a self-serve and on-demand training experience
- Self-serve: embed videos in your app, knowledge page, onboarding tour
- On-demand training: build and launch a zero-code Academy dedicated to your customers' learning
- Zero-code Academy (LMS for your product)
- Analytics alongside powerful integrations
Starting price
per year
Alternatives
with better value for money
Trainn’s user interface
Trainn reviews
Overall rating
4.5
/5
17
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.29/10
5
4
3
2
1
10
5
2
0
0
Manvi B.
Technical Account Manager
Keshav O.
Customer Success Manager
Prajval N.
Sr CSM
Chalor B.
CSM
Gurnur K.
Graphic Designer
Who uses Trainn?
Based on 17 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Trainn's key features
Most critical features, based on insights from Trainn users:
All Trainn features
Features rating:
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2400
Per year
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Trainn pricing
Value for money rating:
Starting from
2400
Per year
User opinions about Trainn price and value
Value for money rating:
To see what individual users think of Trainn's price and value, check out the review snippets below.
Manvi B.
Technical Account Manager
Keshav O.
Customer Success Manager
Trainn support options
Typical customers
Platforms supported
Support options
Trainn FAQs
Trainn has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Trainn support?
Trainn supports the following languages:
English, French, Hindi, Portuguese, Spanish, Thai
Q. Does Trainn offer an API?
No, Trainn does not have an API available.
Q. What level of support does Trainn offer?
Trainn offers the following support options:
FAQs/Forum