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StoryXpress

Empowering immersive video experiences since 2014

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StoryXpress Pricing, Features, Reviews and Alternatives

StoryXpress product overview

Price starts from

$

10

/momonth
Per User

What is StoryXpress?

StoryXpress has been empowering immersive video experiences since 2014. The product suite is being actively used by thousands of global enterprises, media companies, retailers, service providers and educational institutions, engaging an active community of 400k+ users.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

Training options

Live Online
Webinars
In Person
Documentation
Videos

StoryXpress pricing information

Value for money

4.8

/5

78

Price starts from

$

10

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

StoryXpress features

Functionality

4.6

/5

78
Total Features27 5 categories

Most valued features by users

API
Third Party Integrations
Customizable Branding
Reporting/Analytics
Access Controls/Permissions
Drag & Drop
Search/Filter
Collaboration Tools

Functionality contenders

StoryXpress users reviews

Overall rating

4.7

/5

78

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

56

19

3

0

0

Pros
Overall the experience has been positive. The service has been largely reliable and easy to use and there have been improvements since buying into it, so that's good to see.

MJ

Matthew J.

The upload time is pretty quick and the ability to brand your video page and CNAME it is awesome as well. There are other things like CTAs and banners that you can add to spruce up your final product.

MJ

Matthew J.

Very happy with StoryXpress. Great to see competitors to Loom, and I hope they continue to develop their features.

DJ

David J.

Cons
If my connection is crappy the upload bombs out and I have to re-record the video.

NS

Neil S.

The upload speed of StoryXpress compared to Loom is probably 2 times slower. It could get annoying when you record a video & just want to quickly shoot it out to your subscriber to watch right away.

AR

Anonymous Reviewer

There was nothing for me as to point out what went wrong in the product.

SM

Siddhant M.

Overall rating contenders

Overall Rating

Great resource for video sharing!

Reviewed a year ago

Transcript

Anthony R.: Hi, I'm Anthony. I'm a owner of a web design company, and I give StoryXpress a five out of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great screen capture tool for onboarding, sales and more

Reviewed a year ago

We've been very satisfied with the whole experience. There are similar tools, but the pricing here is better for light to moderate use, and you also get to customize the branding of your video player, which our previous tool didn't.

Pros

Creating, uploading and sharing videos with StoryXpress is very easy and that alone has made this a very useful app in our toolset. Once the browser extension is installed you just need to click the extension icon to start recording (either your screen, your webcam, or both). You also have different tools to emphasize parts of the screen, like annotations and such. It has been really helpful to record instructions on how to use a feature in our software, record bugs so dev team can replicate them, or even sending personalized videos in sales emails. The fact you can customize the branding on the video player page is also great.

Cons

As it only has a browser extension, the webcam overlay and the recording tools can only be displayed over a browser window. You can record the whole screen and any part of your computers windows, but once you switch to another application the webcam overlay goes away (until you come back to the browser). In opur use case this is minor, but if you'll use this to do walkthroughs of non-web apps, then it might be an issue. Also, I had a problem with the extension not being able to upload videos. It went away after reinstalling, but it was a minor setback nonetheless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have tool for content desktop creators/instructors/remote team

Reviewed a year ago

I am the team leader of a remote service agency. I need to create a lot of instructional videos for my team mates and my clients. I also creat how to videos for content marketing. For these purposes I used Screencastify and Loom, both were free and came with limitations. Since I switched to StoryXpress' Clapboard app, with a lifetime license, it has replaced all other apps. On top of that, it is also providing insights and analytics that were not available even in other apps paid versions. Eagerly waiting for the desktop version of StoryXpress' Clapboard

Pros

I really like the depth of the video analytics they offer. Not only each view of the video is counted, but they also show which device was used and which segment of the video the viewer was paying attention to. This helped me a lot in improving video copy and presentation style. The on-screen drawing and annotation tools are very handy for instructional videos as well

Cons

The video upload speed could do with improvements. With weaker connections, it sometimes takes longer to upload longer videos. For small video clip makers, this is not a problem though; it generally happens when you are loading videos of 1 hour or longer duration. They currently dont have a desktop app, which is also a drawback. But I was notified by their support that they will be launching this in Q3 2020. It should also improve the uploading speed issue. Something to look forward to in 2020 ha!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Still in starter development

Reviewed a year ago

I had to do so many recording do-overs that I'm still not using the product most of the time. I keep trying it every few weeks, but every recording is resulting in inconsistent footage, out of sync, or with 20 frames per second resulting in a choppy video. When I try Loom, I don't have this issue.

Pros

Recording and embedding video's on the fly while sharing your screen.

Cons

Most of the time, my video's are not uploaded smoothly. Costing me hours and hours of time to record them correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must have extension for a small & big teams working remotely

Reviewed a year ago

I am using StoryXpress Recorder mainly for remote communication with my team members. There haven't been any glitches and the product simplicity and ease of use feels premium. In a couple of scenarios, I also used it to pitch to prospective clients about our service and used the Calendly Integration to get the meeting booked.

Pros

The ease of use of the recorder, the highlighter tools and their blazing fast download speed. It took less than a minute to new team members to understand how to use the extension. The video editing feature to crop, blur and trim also help in hiding sensitive information that gets visible while accidently recording from webcam or screen.

Cons

Nothing specifically in unlikable, they have given so many features at such affordable cost as compared to Loom or Vidyard. I really liked their folder feature which was removed in between and seems like it will be coming soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple but Powerful

Reviewed a year ago

It's been great, I got the deal on appsumo so for a very small investment I have gotten a ton of value

Pros

Love how simple it is to use, easy to customize the appearance of videos and with the new editing tools I can easily crop and trim up the videos I create. This has been an awesome solution for both quick tutorials and for adding a video component to all of our proposals and reports. Being able to walk a client through these documents by video and then also know if/when they actually viewed them is awesome.

Cons

A few times my videos have failed to process, although that has been a while so the issue seems to be resolved. I would love to be able to completely hide the controls on some videos but closing them works just fine

StoryXpress FAQs and common questions

StoryXpress has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available


StoryXpress has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


StoryXpress supports the following languages:
English


Yes, StoryXpress has an API available for use.


StoryXpress integrates with the following applications:
Calendly, Moosend, Gmail, Freshdesk, Twitter, Freshchat, Slack, LinkedIn, Facebook, Mailchimp, Intercom, Zendesk


StoryXpress offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

Common StoryXpress comparisons

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