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Unitel Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Private branch exchange (PBX) with fax forwarding
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Unitel Voice - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: January 2026
Unitel Voice overview
What is Unitel Voice?
Unitel Voice is a virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations. It’s a powerful private branch exchange (PBX) that offers complete communication solutions to empower entrepreneurs to operate and grow businesses from anywhere. The platform enables businesses to look and sound like Fortune 500 companies by adding a toll-free business number to the existing office, home, or cell phone.
Unitel Voice stands out because of its network reliability and dedicated customer service. It empowers organizations to stay connected and know when a customer is calling so they can provide professional answers. Its main features include call recording, SIP trunks, call blasting, audio conference bridge, virtual auto attendant, unlimited call handling, call announcement, call transferring, on-hold music, call logs, and call blocking.
Key benefits of using Unitel Voice
- Run your business from anywhere
- Not overcomplicated or overpriced
- Amazing USA-Based Support
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Phone Support
Pricing
Voicemail
User Interface
Unitel Voice’s user interface
Unitel Voice pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Unitel Voice?
Unitel offers high quality voice service products with next level customer support.
Select to learn more
Who uses Unitel Voice?
Based on 59 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Unitel Voice's key features
Most critical features, based on insights from Unitel Voice users:
All Unitel Voice features
Features rating:
Unitel Voice awards
Unitel Voice alternatives
Unitel Voice pricing
Pricing plans
Pricing details:
User opinions about Unitel Voice price and value
Value for money rating:
To see what individual users think of Unitel Voice's price and value, check out the review snippets below.
Timothy C.
Principal
Anita S.
President
Unitel Voice customer support
What do users say about Unitel Voice customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Unitel Voice customer support.
Widespread user sentiment highlights Unitel Voice's exceptional, friendly, and knowledgeable customer support team.
A large number of users praise the fast response times and ease of reaching the same helpful support representatives.
Support options
Training options
To see what individual users say about Unitel Voice's customer support, check out the review snippets below.
“Being able to reach out the the same person that helped me with setup means Unitel values and stands behind personalized customer service.”
Tiffany M.
Recovery Mentor
“Some of the settings are a bit challenging to set up at first; however, the customer service was exceptional- and anything that I had trouble with they were able to advise me OR handle it themselves!”
Claudia S.
Clinical Social Worker
“It is rare to come across such dedicated and knowledgeable customer service, and I wanted to make sure her efforts were recognized.”
Meenakshi A.
MD
Unitel Voice FAQs
Unitel Voice has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Unitel Voice support?
Unitel Voice supports the following languages:
English
Q. Does Unitel Voice support mobile devices?
Unitel Voice supports the following devices:
Android, iPad, iPhone
Q. Does Unitel Voice offer an API?
No, Unitel Voice does not have an API available.
Q. What level of support does Unitel Voice offer?
Unitel Voice offers the following support options:
24/7 (Live rep), Chat



