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Unitel Voice Logo

Private branch exchange (PBX) with fax forwarding

Table of Contents

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Unitel Voice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Unitel Voice overview

What is Unitel Voice?

Unitel Voice is a virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations. It’s a powerful private branch exchange (PBX) that offers complete communication solutions to empower entrepreneurs to operate and grow businesses from anywhere. The platform enables businesses to look and sound like Fortune 500 companies by adding a toll-free business number to the existing office, home, or cell phone.

Unitel Voice stands out because of its network reliability and dedicated customer service. It empowers organizations to stay connected and know when a customer is calling so they can provide professional answers. Its main features include call recording, SIP trunks, call blasting, audio conference bridge, virtual auto attendant, unlimited call handling, call announcement, call transferring, on-hold music, call logs, and call blocking.

Key benefits of using Unitel Voice

- Built for Business Builders
- Run your business from anywhere
- Not overcomplicated or overpriced
- Amazing USA-Based Support

Starting price

9.99flat rate /
per month

Alternatives

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Pros & Cons

Customer Support

Phone Support

Pricing

Voicemail

User Interface

Unitel Voice’s user interface

Ease of use rating:

Unitel Voice pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(11)
5(44)

What do users say about Unitel Voice?

Unitel offers high quality voice service products with next level customer support.

Select to learn more


Who uses Unitel Voice?

Based on 59 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Retail
Consumer Services
Information Technology and Services
Others

Use cases

Business Phone Systems
VoIP
Telephony
Online Meeting
Small Business Phone Systems

Unitel Voice's key features

Most critical features, based on insights from Unitel Voice users:

Mobile access
Call routing
Caller id
Call logging
Voice mail
Communication management

All Unitel Voice features

Features rating:

Fax Management
Collaboration tools
Call reporting
Call conferencing
Call center management
Activity dashboard
Call tracking
Call transfer
Call screening
Automated attendant
Call recording
SMS messaging
VoIP connection
Voicemail transcription
Virtual Extensions
Virtual Call Center
Video conferencing
SIP trunking
Role-Based permissions
Ring Groups
Real-Time reporting
PBX
On-Demand recording
IVR
Employee directory
Conferencing

Unitel Voice awards

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Unitel Voice pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start-Up

9.99

Per month

Features included:

  • 1 Number
  • 3 Users Included

Unlimited

24.99

Per month

Features included:

  • 1 Number
  • Unlimited Mins
  • Unlimited Users

Office

29.99

Per month

Features included:

  • 1 Number
  • 3 Users Included*
  • Unlimited Mins

User opinions about Unitel Voice price and value

Value for money rating:

To see what individual users think of Unitel Voice's price and value, check out the review snippets below.

“Sensitive content hidden] has been very responsive, knowledgeable and pleasant to help in all aspects of setting up our Unitel virtual business lines.”
TC

Timothy C.

Principal

“Price was also a winning factor, not to mention the helpful & professional communication from their Customer Service Dept. All around great company.”
AS

Anita S.

President

Unitel Voice customer support

What do users say about Unitel Voice customer support?

Customer support rating:

We analyzed 28 verified user reviews to identify positive and negative aspects of Unitel Voice customer support.

Widespread user sentiment highlights Unitel Voice's exceptional, friendly, and knowledgeable customer support team.

A large number of users praise the fast response times and ease of reaching the same helpful support representatives.

Support options

24/7 (live rep)
Chat

Training options

Live online
Documentation

To see what individual users say about Unitel Voice's customer support, check out the review snippets below.

“Being able to reach out the the same person that helped me with setup means Unitel values and stands behind personalized customer service.”

TM

Tiffany M.

Recovery Mentor

“Some of the settings are a bit challenging to set up at first; however, the customer service was exceptional- and anything that I had trouble with they were able to advise me OR handle it themselves!”

CS

Claudia S.

Clinical Social Worker

“It is rare to come across such dedicated and knowledgeable customer service, and I wanted to make sure her efforts were recognized.”

MA

Meenakshi A.

MD

Unitel Voice FAQs

Q. Who are the typical users of Unitel Voice?

Unitel Voice has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Unitel Voice support?

Unitel Voice supports the following languages:
English


Q. Does Unitel Voice support mobile devices?

Unitel Voice supports the following devices:
Android, iPad, iPhone


Q. Does Unitel Voice offer an API?

No, Unitel Voice does not have an API available.


Q. What level of support does Unitel Voice offer?

Unitel Voice offers the following support options:
24/7 (Live rep), Chat

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