UnravelX - 2026 Pricing, Features, Reviews & Alternatives

UnravelX is a cloud-based AI sales platform designed for small and medium enterprises and solopreneurs operating sales teams of 1 to 200 people, primarily across Southeast Asian markets including Malaysia, Singapore, and Indonesia. Acting as a virtual salesperson, it runs continuously across WhatsApp, Instagram DM, Facebook Messenger, website chat, and email to qualify leads, handle objections, book meetings, and execute automated follow-ups without human intervention. Target verticals include e-commerce, real estate, education, and general service businesses.

The platform consolidates a broad set of AI-driven sales functions into a single system. Lead qualification and capture operate around the clock, including outside business hours, with objection-handling AI that refines its responses based on accumulated conversation data. Meeting scheduling integrates directly with Google Calendar and Outlook, reading real-time availability and booking appointments conversationally. Automated follow-ups apply smart timing and personalised messaging across channels. Live sales coaching surfaces response suggestions and flags objections to sales reps during active conversations. A built-in conversation intelligence layer converts sales chat data into actionable insights, including drop-off analysis, objection pattern mapping, and per-stage conversion rates for funnel optimisation. Multi-language support covers Bahasa Malaysia, English, and Mandarin.

UnravelX also functions as an AI-powered CRM alternative, auto-tracking deals, conversations, and pipeline state without manual data entry. Pricing is structured as flat-rate by conversation volume with no per-seat fees, and a free tier is available. This model allows sales capacity to scale with lead volume rather than headcount, making it particularly relevant for lean sales operations in high-growth SME environments.