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Uptime Labs Logo

Table of Contents

Uptime Labs - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Uptime Labs overview

What is Uptime Labs?

Starting price

60per user /
per month

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with better value for money

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Uptime Labs reviews

Overall rating

5.0

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Uptime Labs's key features

Most critical features, based on insights from Uptime Labs users:

Simulated threat attacks
Learning management

All Uptime Labs features

Features rating:

Learning management
Simulated threat attacks
Training management

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Uptime Labs pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Incident Citizen Plan

60

/user

Per month

Features included:

  • One year of access per user
  • 6 simulations, each lasting 20 minutes
  • Individual performance analysis
  • Certification upon completion: Onboarding Competency Certification
  • Clear understanding of on-call expectations and ‘incident citizenship’
  • Foundational incident leadership including SEV 2 ownership within Production Engineering
  • Strong impact assessment skills
  • Ability to recognize when and how to escalate and bring in additional support
  • A ‘restoration first’ mindset during incidents
  • Clear, effective communication under pressure
  • Ability to build user confidence through decisive incident response actions

Incident Commander Plan

200

/user

Per month

Features included:

  • Access to the complete simulations library (up to 20 per year per user), including multi-player simulations
  • Team dashboard & individual skill gap analysis
  • Expert-led post-simulation coaching
  • Expert-led post-incident review sessions on team simulations
  • Managing multiple incidents concurrently
  • Coordinating investigations across multiple teams
  • Handling third-party and multi-party incidents
  • Making rapid decisions under high uncertainty and pressure
  • Running efficient incident bridges while maintaining forward momentum
  • Managing workload and information overload
  • Navigating executive involvement without disrupting response efforts
  • Exploring cybersecurity and availability incident drills

Enterprise

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No pricing info

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User opinions about Uptime Labs price and value

Value for money rating:

Uptime Labs support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

Training options

Live Online
Webinars

Uptime Labs FAQs

Q. Who are the typical users of Uptime Labs?

Uptime Labs has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Uptime Labs offer?

Uptime Labs offers the following support options:
Email/Help Desk

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