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Workbay Logo

Cloud workshop management for vehicle repair shops

Table of Contents

Workbay - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Workbay overview

What is Workbay?

Workbay is cloud-based workshop management software built for independent vehicle repair workshops in Ireland and the United Kingdom, covering HGV and trailer workshops, van and light commercial vehicle workshops, and car garages. The mobile app runs on iPhone, iPad, and Android and operates fully offline, queuing entries on-device and syncing automatically when a connection is restored. An administrator web portal provides browser-based oversight. The backend runs on Google Cloud infrastructure in the European Union (Belgium).

Workbay covers the full workshop workflow: job cards with labour, parts, and works descriptions; pre-loaded inspection sheets (HGV safety inspection, service sheet, pre-test checks for cars and vans, and vehicle health check); defect recording with photographs and rectification notes; and a vehicle history timeline. Compliance date tracking spans CVRT, NCT, MOT, annual test, tachograph, and service dates, with amber alerts surfacing three weeks ahead of due dates so workshops can proactively offer pre-test checks. Estimates are sent by email and approved with a single tap. Numbered VAT invoices are delivered and chased automatically via Stripe, with payment accepted by card, bank transfer, SEPA direct debit, and Tap to Pay on iPhone or Android. Additional modules include an online customer booking page, staff rota with shifts and time off, parts and stock management, performance reporting, and accountant exports. Two UI shells are available: a two-tab mechanic view with 60-point touch targets sized for nitrile gloves on a trolley-mounted iPad, and a five-tab office view.

Workbay is structured around two plans. The Standard plan provides a single user licence suited to owner-operators. The Premium plan offers unlimited user licences for workshops with a full team, and includes one optional AI feature: a mechanic may request that the app tidy the spelling and punctuation of a works description. The text is sent to the Google Gemini API, a suggestion is returned for review, and the mechanic decides which version to keep. No data is sent without explicit request, and personal data is not used to train AI models. Prices and labour rates are locked to the job at the time of recording, so updating a price list does not alter issued invoices. A 14-day free trial is available with no payment card required.

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Workbay’s user interface

Ease of use rating:

Workbay reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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Workbay's key features

Most critical features, based on insights from Workbay users:

Billing & invoicing
Inventory management
Quotes/Estimates
Work order management

All Workbay features

Billing & invoicing
Inventory management
Quotes/Estimates
Work order management

Workbay alternatives

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149

Per month

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Features
Value for Money
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Workbay support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online

Workbay FAQs

Q. Who are the typical users of Workbay?

Workbay has the following typical customers:
Freelancers, Small Business

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Q. What level of support does Workbay offer?

Workbay offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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