App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Zengo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zengo wallet: Secure by default.
Table of Contents
Zengo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Zengo overview
What is Zengo?
Zengo is a cryptocurrency wallet program with key features that include cryptocurrency sending and receiving, data security, mobile dashboards, cryptocurrency exchange, backup and recovery, multi-coin support, and more.
Key benefits of using Zengo
-Buy, sell, swap, and send several crypto assets.
-27/7 Live human support in multiple languages.
-A robust 3FA recovery model ensures users can retrieve wallets on any device.
<br/>-Zengo Pro gives users the option to add an additional layer of protection to what is already secure by default.
Who uses Zengo?
Reviews for Zengo come from a wide variety of industries, including construction (8% of reviewers), accounting (5%), and consumer services (4%). The most frequent use case for Zengo cited by reviewers is cryptocurrency wallets (100% of reviewers).
Starting price
per month
Pros & Cons
Responsiveness
Simplicity
Safeguarding
Costs
Zengo’s user interface
Zengo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.8
Customer support
4.5
Reviews sentiment
What do users say about Zengo?
Users say Zengo is highly secure, with features like facial recognition and no seed phrases, making it easy to access and recover accounts. They feel their crypto is safe, appreciate the user-friendly design, and find the wallet reliable for managing various cryptocurrencies and transactions. Some mention that customer support is responsive and helpful when issues arise.
They report the app is simple to use, even for beginners, and praise its fast performance and efficient transfers. Some think the fees are higher than they’d like and wish for more supported cryptocurrencies, but they value the overall experience and trustworthiness.
Select to learn more
Who uses Zengo?
Based on 167 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zengo's key features
GetApp's analysis of 72 verified user reviews collected between October 2023 and December 2024 identifies Zengo's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zengo's cryptocurrency sending and receiving capabilities for their simplicity and speed. They find the process straightforward and hassle-free, with funds processed in a timely manner. Users report that transactions are quick, often faster than other wallets, and they value the ability to speed up transactions when needed. They also highlight the ease of use and user-friendly interface, although some mention occasional delays and high fees as drawbacks. Of the 48 Zengo users who gave detailed accounts of their use of Cryptocurrency Sending & Receiving, 100% rated this feature as important or highly important.
Whitney L.
Owner

Chris K.
Owner
Reviewers indicate that Zengo's data security is a top priority, with multiple layers of protection including 2FA, wallet keys, passwords, and biometrics. They feel confident that their assets are safe from cyber attacks and unauthorized access. Users appreciate the prompt alerts for potential security issues and the overall reliability of the security measures. They also value the noncustodial nature of the wallet, ensuring their assets remain secure and private. Of the 43 Zengo users who gave detailed accounts of their use of Data Security, 98% rated this feature as important or highly important.
See related user reviews
Cody S.
Assistant manager
Liz R.
Owner
Users report that Zengo's mobile dashboards are highly valuable for their simplicity and ease of navigation. They find the interface user-friendly, visually appealing, and not cluttered with unnecessary information. Reviewers appreciate being able to see all their holdings in one place, making it easy to track their assets. They also highlight the dashboard's mobile-friendly design, which allows for convenient access and use on the go. Of the 28 Zengo users who gave detailed accounts of their use of Mobile Dashboards, 93% rated this feature as important or highly important.
See related user reviews
Shawna B.
Server and bartender
Shaw C.
Educator
Reviewers appreciate Zengo's cryptocurrency exchange capabilities for their convenience and ease of use. They find it important for basic users with no trading experience to be able to exchange crypto within the app without third-party involvement. Users report that the exchange process is fast, with low fees and a wide range of options. They also value the ability to switch or trade currencies quickly and reliably, although some mention the need for more supported currencies. Of the 35 Zengo users who gave detailed accounts of their use of Cryptocurrency Exchange, 89% rated this feature as important or highly important.
See related user reviews
Sarima D.
CEO
Anselm I.
Software Engineer
Reviewers highlight the importance of Zengo's backup and recovery capabilities for ensuring the security and accessibility of their assets. They appreciate the option to save wallet keys on Dropbox or Google Drive and the absence of a seed phrase, which they find makes the wallet safer. Users report that the backup and recovery process is easy and reliable, providing peace of mind in case of device loss or other issues. Of the 26 Zengo users who gave detailed accounts of their use of Backup and Recovery, 85% rated this feature as important or highly important.
See related user reviews
aaron a.
owner
Justin L.
Owner
Users find Zengo's multi-coin support valuable for storing and managing different cryptocurrencies in one app. They appreciate the convenience of having multiple assets in a single wallet and the ability to buy, sell, receive, and send various coins. Reviewers note that while the selection of supported coins is somewhat limited, they still find it sufficient for their needs. They also highlight the ease of use and the variety of options available for investing and transacting. Of the 26 Zengo users who gave detailed accounts of their use of Multi-Coin Support, 81% rated this feature as important or highly important.
See related user reviews
Kelli L.
Owner
Matthew T.
Owner operator
All Zengo features
Features rating:
Zengo alternatives
Zengo pricing
Pricing plans
Pricing details:
User opinions about Zengo price and value
Value for money rating:
To see what individual users think of Zengo's price and value, check out the review snippets below.
Larry W.
Manager
Jason L.
Affiliate marketer
Zengo customer support
What do users say about Zengo customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Zengo customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from real people, not bots.
A significant portion of users appreciate the friendly, knowledgeable, and easy-to-reach support team available 24/7.
A minority of users report slow email response times and difficulty finding direct customer service channels.
Support options
Training options
To see what individual users say about Zengo's customer support, check out the review snippets below.
“There abase and platform are incredibly user-friendly, (and in the rare event you might run into an issue) their customer support will treat you like you are the ONLY customer!”
Kyle E.
Freelancer
“One time I needed support, and I was actually surprised because they got back to me fast, and it was a real person, not a bot, which seems to never happen on the first go.”
Nick D.
Researcher
“Then it took so long to get a hold of customer service”
Jeffery H.
Owner
Zengo FAQs
Zengo has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Zengo used for?
Zengo is a self-custodial wallet that helps users safeguard crypto assets, from cryptocurrencies to non-fungible tokens (NFTs). Customers can buy, sell, swap, and transact multiple crypto and Web3 assets, backed by Zengo's MPC security, a robust recovery system, and human customer support. For an added layer of protection, Zengo Pro premium subscription offers even more security features, like asset withdrawal protection, a Web3 firewall, and legacy transfer - the industry’s first self-custodial inheritance-style system. Zengo's cryptography enables users to remove the need for a seed phrase and sign blockchain operations. Clients can choose from multiple payment methods including bank transfer, credit/debit cards, or Apple Pay to buy or swap assets. It's 3FA recovery model ensures that users can retrieve wallets on any device. Customers can also view NFTs within the app, store polygon assets securely, and leverage Polygon Web3 apps. Its asset withdrawal protection approval process is tied to unique 3D FaceLock biometrics. The Web3 Shield feature ClearSign allows administrators to receive notifications about suspicious Web3 requests or approvals, providing safety from scams, hacks, and unintended approvals. Web3 Ready helps users connect to Dapps, engage with DeFi, and immerse in the Web3 universe through WalletConnect integration. It supports an extensive array of multiple cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Binance Coin (BNB), Dogecoin (DOGE), Shiba Inu (SHIB), Polygon (MATIC), Dai (DAI), Uniswap (UNI), Maker (MKR), Tezos (XTZ), Kyber Network (KNC), Paxos Standard (PAX), and more. Zengo also provides round-the-clock, in-app live chat support for queries.
Q. Who are the typical users of Zengo?
Zengo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Zengo support?
Zengo supports the following languages:
English, French, Spanish
Q. Does Zengo support mobile devices?
Zengo supports the following devices:
Android, iPad, iPhone
Q. Does Zengo offer an API?
No, Zengo does not have an API available.
Q. What level of support does Zengo offer?
Zengo offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Chat













