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Zengo Logo

Zengo wallet: Secure by default.

Table of Contents

Zengo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

Zengo overview

What is Zengo?

Zengo is a cryptocurrency wallet program with key features that include cryptocurrency sending and receiving, data security, mobile dashboards, cryptocurrency exchange, backup and recovery, multi-coin support, and more.

Key benefits of using Zengo

-Buy, sell, swap, and send several crypto assets.

-27/7 Live human support in multiple languages.

-A robust 3FA recovery model ensures users can retrieve wallets on any device.
<
br/>-Zengo Pro gives users the option to add an additional layer of protection to what is already secure by default.

Who uses Zengo?

Reviews for Zengo come from a wide variety of industries, including construction (8% of reviewers), accounting (5%), and consumer services (4%). The most frequent use case for Zengo cited by reviewers is cryptocurrency wallets (100% of reviewers).

Starting price

20flat rate /
per month

Pros & Cons

Responsiveness

Simplicity

Safeguarding

Costs

Zengo’s user interface

Ease of use rating:

Zengo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(26)
5(139)

What do users say about Zengo?

Users say Zengo is highly secure, with features like facial recognition and no seed phrases, making it easy to access and recover accounts. They feel their crypto is safe, appreciate the user-friendly design, and find the wallet reliable for managing various cryptocurrencies and transactions. Some mention that customer support is responsive and helpful when issues arise.

They report the app is simple to use, even for beginners, and praise its fast performance and efficient transfers. Some think the fees are higher than they’d like and wish for more supported cryptocurrencies, but they value the overall experience and trustworthiness.

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Who uses Zengo?

Based on 167 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Accounting
Consumer Services
Information Technology and Services
Others

Use cases

Cryptocurrency Wallets
Cryptocurrency Exchange

Zengo's key features

GetApp's analysis of 72 verified user reviews collected between October 2023 and December 2024 identifies Zengo's most critical features and summarizes user sentiment about those features.

Cryptocurrency sending & receiving

Reviewers appreciate Zengo's cryptocurrency sending and receiving capabilities for their simplicity and speed. They find the process straightforward and hassle-free, with funds processed in a timely manner. Users report that transactions are quick, often faster than other wallets, and they value the ability to speed up transactions when needed. They also highlight the ease of use and user-friendly interface, although some mention occasional delays and high fees as drawbacks. Of the 48 Zengo users who gave detailed accounts of their use of Cryptocurrency Sending & Receiving, 100% rated this feature as important or highly important.

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“They deliver results and crypto into your wallet after buying quickly as well as with sending and receiving from your zengo wallet!”
WL

Whitney L.

Owner

“I like that it allows me to speed up the transaction at any point I need it too”
Verified reviewer profile picture

Chris K.

Owner


Data security

Reviewers indicate that Zengo's data security is a top priority, with multiple layers of protection including 2FA, wallet keys, passwords, and biometrics. They feel confident that their assets are safe from cyber attacks and unauthorized access. Users appreciate the prompt alerts for potential security issues and the overall reliability of the security measures. They also value the noncustodial nature of the wallet, ensuring their assets remain secure and private. Of the 43 Zengo users who gave detailed accounts of their use of Data Security, 98% rated this feature as important or highly important.

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“Then go offers multiple security functions in order for you to keep your cryptocurrency wallet safe including 2fA wallet keys passwords biometrics etc”
CS

Cody S.

Assistant manager

“I have never had any problem with the security functions of my Zengo account or anything remotely close to it. They are very good, very quick to alert me of any possible issues that may in any way compromise the security of my account or information.”
LR

Liz R.

Owner


Mobile dashboards

Users report that Zengo's mobile dashboards are highly valuable for their simplicity and ease of navigation. They find the interface user-friendly, visually appealing, and not cluttered with unnecessary information. Reviewers appreciate being able to see all their holdings in one place, making it easy to track their assets. They also highlight the dashboard's mobile-friendly design, which allows for convenient access and use on the go. Of the 28 Zengo users who gave detailed accounts of their use of Mobile Dashboards, 93% rated this feature as important or highly important.

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“To be able to see my holdings all in one place at one glance”
SB

Shawna B.

Server and bartender

“It's user friendly. It's not cluttered with unnecessary options or information. It has a very slick appearance. Easy on the eyes. ”
SC

Shaw C.

Educator


Cryptocurrency exchange

Reviewers appreciate Zengo's cryptocurrency exchange capabilities for their convenience and ease of use. They find it important for basic users with no trading experience to be able to exchange crypto within the app without third-party involvement. Users report that the exchange process is fast, with low fees and a wide range of options. They also value the ability to switch or trade currencies quickly and reliably, although some mention the need for more supported currencies. Of the 35 Zengo users who gave detailed accounts of their use of Cryptocurrency Exchange, 89% rated this feature as important or highly important.

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“Being able to exchange crypto in Zengo is very important for basic users with no trading experience”
SD

Sarima D.

CEO

“The ease of crypto exchange in Zengo without a third party is very convenient.”
AI

Anselm I.

Software Engineer


Backup and recovery

Reviewers highlight the importance of Zengo's backup and recovery capabilities for ensuring the security and accessibility of their assets. They appreciate the option to save wallet keys on Dropbox or Google Drive and the absence of a seed phrase, which they find makes the wallet safer. Users report that the backup and recovery process is easy and reliable, providing peace of mind in case of device loss or other issues. Of the 26 Zengo users who gave detailed accounts of their use of Backup and Recovery, 85% rated this feature as important or highly important.

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“now this is a way tomarket , if a client can easily and securely recover lost funds , then thats a good selling point. this has it .”
aa

aaron a.

owner

“They don't use the 12 seed phrase which makes the wallet more safer”
JL

Justin L.

Owner


Multi-Coin support

Users find Zengo's multi-coin support valuable for storing and managing different cryptocurrencies in one app. They appreciate the convenience of having multiple assets in a single wallet and the ability to buy, sell, receive, and send various coins. Reviewers note that while the selection of supported coins is somewhat limited, they still find it sufficient for their needs. They also highlight the ease of use and the variety of options available for investing and transacting. Of the 26 Zengo users who gave detailed accounts of their use of Multi-Coin Support, 81% rated this feature as important or highly important.

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“You can store and use all different types of crypto currency .”
KL

Kelli L.

Owner

“Makes it a one stop shop for my crypto needs”
MT

Matthew T.

Owner operator


All Zengo features

Features rating:

Mobile wallets
Cryptocurrency storage
Transaction history
Dashboard
Real-Time reporting
Alerts/Notifications
Digital asset management
Visual analytics
Desktop wallets
Multi-Language
Online wallets
Real-Time data
Transaction management

Zengo alternatives

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Binance logo

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Zengo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Zengo Pro

20

Per month

Features included:

  • Legacy Transfer - Pass on your assets to your loved ones with the inudstry's first self-custody, inheritance-like system.
  • Withdrawal protection - Protect transactions with multi-factor authentication.
  • Web3 firewall - Alerts and protects against Web3 attacks.
  • Priority Support - typical response time is less than 3 minutes.

Basic

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

User opinions about Zengo price and value

Value for money rating:

To see what individual users think of Zengo's price and value, check out the review snippets below.

“Well the had great customer service and they were very responsive and the process was seemingly easy.”
LW

Larry W.

Manager

“No kyc super easy to use and navigate as well as the elimination of the seed phrase thanks to biometrics. My opinion is by far the best and safest non custodial crypto wallet available.”
JL

Jason L.

Affiliate marketer

Zengo customer support

What do users say about Zengo customer support?

Customer support rating:

We analyzed 31 verified user reviews to identify positive and negative aspects of Zengo customer support.

Widespread user sentiment highlights fast, responsive, and helpful customer support from real people, not bots.

A significant portion of users appreciate the friendly, knowledgeable, and easy-to-reach support team available 24/7.

A minority of users report slow email response times and difficulty finding direct customer service channels.

Support options

Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about Zengo's customer support, check out the review snippets below.

“There abase and platform are incredibly user-friendly, (and in the rare event you might run into an issue) their customer support will treat you like you are the ONLY customer!”

KE

Kyle E.

Freelancer

“One time I needed support, and I was actually surprised because they got back to me fast, and it was a real person, not a bot, which seems to never happen on the first go.”

ND

Nick D.

Researcher

“Then it took so long to get a hold of customer service”

JH

Jeffery H.

Owner

Zengo FAQs

Q. What type of pricing plans does Zengo offer?

Zengo has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What is Zengo used for?

Zengo is a self-custodial wallet that helps users safeguard crypto assets, from cryptocurrencies to non-fungible tokens (NFTs). Customers can buy, sell, swap, and transact multiple crypto and Web3 assets, backed by Zengo's MPC security, a robust recovery system, and human customer support. For an added layer of protection, Zengo Pro premium subscription offers even more security features, like asset withdrawal protection, a Web3 firewall, and legacy transfer - the industry’s first self-custodial inheritance-style system. Zengo's cryptography enables users to remove the need for a seed phrase and sign blockchain operations. Clients can choose from multiple payment methods including bank transfer, credit/debit cards, or Apple Pay to buy or swap assets. It's 3FA recovery model ensures that users can retrieve wallets on any device. Customers can also view NFTs within the app, store polygon assets securely, and leverage Polygon Web3 apps. Its asset withdrawal protection approval process is tied to unique 3D FaceLock biometrics. The Web3 Shield feature ClearSign allows administrators to receive notifications about suspicious Web3 requests or approvals, providing safety from scams, hacks, and unintended approvals. Web3 Ready helps users connect to Dapps, engage with DeFi, and immerse in the Web3 universe through WalletConnect integration. It supports an extensive array of multiple cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Binance Coin (BNB), Dogecoin (DOGE), Shiba Inu (SHIB), Polygon (MATIC), Dai (DAI), Uniswap (UNI), Maker (MKR), Tezos (XTZ), Kyber Network (KNC), Paxos Standard (PAX), and more. Zengo also provides round-the-clock, in-app live chat support for queries.


Q. Who are the typical users of Zengo?

Zengo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Zengo support?

Zengo supports the following languages:
English, French, Spanish


Q. Does Zengo support mobile devices?

Zengo supports the following devices:
Android, iPad, iPhone


Q. Does Zengo offer an API?

No, Zengo does not have an API available.


Q. What level of support does Zengo offer?

Zengo offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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