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Zengo Logo

Zengo wallet: Secure by default.

Table of Contents

Zengo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zengo overview

Based on 167 verified user reviews

What is Zengo?

Zengo is a cryptocurrency wallet tool with key features that include cryptocurrency sending and receiving, data security, mobile dashboards, cryptocurrency exchange, backup and recovery, multi-coin support, and more.

Who uses Zengo?

Reviews for Zengo come from a wide variety of industries, including construction (8% of reviewers), accounting (5%), and consumer services (4%). The most frequent use case for Zengo cited by reviewers is cryptocurrency wallets (100% of reviewers).

Starting price

20flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Crypto Transactions

Customer Support

Transactions

Pricing

Zengo’s user interface

Ease of use rating:

Zengo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(27)
5(138)

What do users say about Zengo?

Zengo is a cryptocurrency wallet tool with key features that include cryptocurrency sending and receiving, data security, mobile dashboards, cryptocurrency exchange, backup and recovery, multi-coin support, and more.

Select to learn more


Who uses Zengo?

Based on 167 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Retail
Consumer Services
Consumer Goods
Others

Use cases

Cryptocurrency Wallets
Cryptocurrency Exchange

Zengo's key features

GetApp's analysis of 44 verified user reviews collected between October 2023 and December 2023 identifies Zengo's most critical features and summarizes user sentiment about those features.

Cryptocurrency sending & receiving

Reviewers appreciate Zengo's cryptocurrency sending and receiving capabilities. They find it easy, fast, and efficient to transfer funds. Users report that transactions are generally quick, though some mention occasional delays and high fees for faster processing. They highlight the user-friendly interface and the ability to speed up transactions when needed. They also value the ease of transferring funds between wallets and bank accounts, making Zengo suitable for daily transactions and regular use. Of the 39 Zengo users who gave detailed accounts of their use of Cryptocurrency Sending & Receiving, 100% rated this feature as important or highly important.


Data security

Reviewers indicate that Zengo prioritizes data security, providing robust protection for users' assets. They appreciate the multiple layers of security, including verification processes and the absence of a seed phrase, which enhances safety. Users feel confident that their assets are secure from cyber attacks and unauthorized access. They trust Zengo's commitment to privacy and security, noting that it is one of the most secure wallets available for mobile use. Of the 32 Zengo users who gave detailed accounts of their use of Data Security, 97% rated this feature as important or highly important.


Mobile dashboards

Users report that Zengo's mobile dashboards are user-friendly and easy to navigate. They find the interface simple, uncluttered, and visually appealing, making it accessible even for beginners. Reviewers appreciate the streamlined design, which allows them to easily view and manage their accounts on the go. They highlight the dashboard's convenience and effectiveness in providing a clear overview of their cryptocurrency holdings. Of the 17 Zengo users who gave detailed accounts of their use of Mobile Dashboards, 94% rated this feature as important or highly important.


Cryptocurrency storage

Reviewers feel that Zengo offers secure and reliable cryptocurrency storage. They appreciate the ability to store various types of cryptocurrencies with unique addresses for each. Users highlight the safety of their assets, noting that Zengo's storage does not require a seed phrase, which they believe enhances security. They find the storage capabilities intuitive and value the peace of mind knowing their crypto is well-protected. Of the 28 Zengo users who gave detailed accounts of their use of Cryptocurrency Storage, 86% rated this feature as important or highly important.


Backup and recovery

Reviewers find Zengo's backup and recovery capabilities valuable and reliable. They appreciate the ease of backing up and recovering their wallets, especially without the need for a seed phrase. Users highlight the integration with Google Drive for secure backup, ensuring their assets can be retrieved in case of device loss. They feel reassured by the multiple recovery options available, which add an extra layer of security and confidence in using the app. Of the 18 Zengo users who gave detailed accounts of their use of Backup and Recovery, 83% rated this feature as important or highly important.


Multi-Coin support

Users appreciate Zengo's multi-coin support, allowing them to store and manage various cryptocurrencies in one wallet. They find it convenient to have multiple assets supported, though some wish for a broader selection. Reviewers like the variety of coins available and the ease of use in managing different types of crypto. They feel that the multi-coin support enhances the versatility and functionality of Zengo for diverse cryptocurrency needs. Of the 18 Zengo users who gave detailed accounts of their use of Multi-Coin Support, 78% rated this feature as important or highly important.


All Zengo features

Features rating:

Alerts/Notifications
Cryptocurrency exchange
Dashboard
Desktop wallets
Digital asset management
Mobile wallets
Multi-Language
Online wallets
Real-Time data
Real-Time reporting
Transaction history
Transaction management
Visual analytics

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Zengo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Zengo Pro

20

Per month

Features included:

  • Legacy Transfer - Pass on your assets to your loved ones with the inudstry's first self-custody, inheritance-like system.
  • Withdrawal protection - Protect transactions with multi-factor authentication.
  • Web3 firewall - Alerts and protects against Web3 attacks.
  • Priority Support - typical response time is less than 3 minutes.

Basic

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

User opinions about Zengo price and value

Value for money rating:

To see what individual users think of Zengo's price and value, check out the review snippets below.

“Zengo supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and XRP.”
JW

Jerome W.

CEO

“Overall again they had good tec support I got a subscription however the app wasn't recognizing it ..lastly they did have great responsive customer service however the entire issue with waiting on a refund and not getting the use of the Bitcoin was my issue”
LW

Larry W.

Manager

Zengo integrations (2)

Integrations rated by users

We looked at 167 user reviews to identify which products are mentioned as Zengo integrations and how users feel about them.

Coinbase logo
Coinbase

Integration rating: 4.5 (2)

Luno logo
Luno

Integration rating: 4.0 (1)

Luno is a simple cryptocurrency wallet with low activities and coinsBinance is a sophisticated cryptocurrency wallet with advanced trading tools.

OJ

Oleagbor J.

Logistics and information management

Zengo customer support

What do users say about Zengo customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zengo customer support.

Widespread user sentiment highlights fast, friendly, and highly responsive customer support with real people, not bots.

A significant portion of users appreciate the helpfulness and professionalism of Zengo's support team, especially during onboarding or issues.

A minority of users report slow email response times and difficulty reaching direct customer service, with some citing unhelpful or impersonal staff.

Support options

Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about Zengo's customer support, check out the review snippets below.

“One time I needed support, and I was actually surprised because they got back to me fast, and it was a real person, not a bot, which seems to never happen on the first go.”

ND

Nick D.

Researcher

“Its always fast, there isnt ever any ttansactional issues, and most of all the customer support has has always been very helpful and nice to me!”

AS

Alyx S.

Owner

“Then it took so long to get a hold of customer service”

JH

Jeffery H.

Owner

Zengo FAQs

Q. Who are the typical users of Zengo?

Zengo has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Zengo used for?

Zengo is a self-custodial wallet that helps users safeguard crypto assets, from cryptocurrencies to non-fungible tokens (NFTs). Customers can buy, sell, swap, and transact multiple crypto and Web3 assets, backed by Zengo's MPC security, a robust recovery system, and human customer support. For an added layer of protection, Zengo Pro premium subscription offers even more security features, like asset withdrawal protection, a Web3 firewall, and legacy transfer - the industry’s first self-custodial inheritance-style system. Zengo's cryptography enables users to remove the need for a seed phrase and sign blockchain operations. Clients can choose from multiple payment methods including bank transfer, credit/debit cards, or Apple Pay to buy or swap assets. It's 3FA recovery model ensures that users can retrieve wallets on any device. Customers can also view NFTs within the app, store polygon assets securely, and leverage Polygon Web3 apps. Its asset withdrawal protection approval process is tied to unique 3D FaceLock biometrics. The Web3 Shield feature ClearSign allows administrators to receive notifications about suspicious Web3 requests or approvals, providing safety from scams, hacks, and unintended approvals. Web3 Ready helps users connect to Dapps, engage with DeFi, and immerse in the Web3 universe through WalletConnect integration. It supports an extensive array of multiple cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Binance Coin (BNB), Dogecoin (DOGE), Shiba Inu (SHIB), Polygon (MATIC), Dai (DAI), Uniswap (UNI), Maker (MKR), Tezos (XTZ), Kyber Network (KNC), Paxos Standard (PAX), and more. Zengo also provides round-the-clock, in-app live chat support for queries.


Q. Does Zengo support mobile devices?

Zengo supports the following devices:
Android, iPhone, iPad


Q. What level of support does Zengo offer?

Zengo offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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