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Top Rated Chatbot Software with Automated routing - Page 4

Last updated: May 2026

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115 software options

inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Sendbird logo

Sendbird is the AI customer experience company.

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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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wampli WA Panel logo
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WhatsApp marketing & customer engagement tool

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Wampli WA Panel is a WhatsApp marketing platform that enables businesses to engage with customers through the popular messaging app. The software offers campaign management, bot flow building, and template management capabilities while replicating the native WhatsApp interface for a familiar user experience. It integrates with WhatsApp Cloud API to provide features such as automated responses, contact management, and interactive messaging with support for multimedia content.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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Conversational AI Platform logo
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Cloud-based chatbot and voicebot builder

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Engage customers 24/7 with intelligent, AI-driven chatbots

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iChatrobo logo
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Chatbot solution

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iChatrobo is a generative AI chatbot and voicebot platform that delivers natural, multilingual, and always-on customer and business interactions. It processes unstructured data, integrates with ERP/CRM, and scales across channels to reduce wait times and improve satisfaction.

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InfiBot logo
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Conversational AI software

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InfiBot is a conversational AI chatbot that helps brands improve lead generation, sales and support functions with a scalable solution to support multiple digital channels

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Rayzing logo
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Empowering Engagement

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Revolutionizing Engagement with RAYZING.AI Chat Automation for WhatsApp Business API, Fb, Telegram, website bot & live chat.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Pingstreams logo
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AI customer support automation tool

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Self-hosted AI-based platform that offers custom chatbots, messaging, and analytics tools to streamline customer support experiences.
Pingstreams caters to e-commerce, SaaS platforms, healthcare, finance, education, real estate, and global companies seeking AI-powered customer support solutions

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ChatFlow logo
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AI-powered chatbot platform for customer support

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Chatflow is an AI chatbot platform enabling businesses to create custom assistants trained on their content. Users can upload documents, links, and FAQs to build a knowledge base without coding, then deploy bots for automated customer conversations. Chatflow supports website embedding, CRM and ticketing tool integration, customizable chatbot behavior, and enterprise-grade security features like data encryption and GDPR compliance.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Automate repetitive customer questions with a chatbot. It works 24/7, with a seamless handover to an agent if needed, and it's easy to build and manage - no coding required. Make service easier and faster for your customers and your Customer Service Team.

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healow Genie logo
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Conversational AI and contact center solution

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Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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EBI.AI logo
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Unlock the Power of AI with EBI Assistant

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EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.

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Ownchat logo
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Connect, Automate, Succeed

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OwnChat is a conversational marketing platform that helps streamline customer communication on WhatsApp. The platform helps automate messaging, showcase products, and collaborate seamlessly.

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Readyly logo
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AI receptionist for local governments

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Readyly provides agentic AI solutions for local governments that automate resident inquiries across multiple channels and languages. The platform integrates with existing government systems to handle routine questions, route complex issues to appropriate departments, and deliver real-time emergency updates while maintaining compliance with security standards like SOC 2, HIPAA, and GDPR.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Blip logo
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Smart chat platform for digital channels

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Blip es una plataforma de chatbot e IA conversacional que automatiza atención, ventas y marketing en WhatsApp, Instagram, Messenger y webchat. Crea flujos sin fricción, integra CRM/ERP vía APIs, mide resultados en tiempo real y escala a agentes humanos con contexto.

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Conversational AI Cloud logo
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Conversational AI Cloud for automated customers service

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Conversational AI Cloud helps business manage a large volume of customer interactions. Build advanced virtual assistants in an easy drag and drop interface and provide excellent customer service. Make the customer service team more efficient by automating what can be automated.

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Mixdesk logo
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Cloud-based AI marketing tool for marketers.

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AI-driven social customer service solution for your global expansion, integrating websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email, and more. Unlock global growth across all channels.

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MedAsk logo
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AI-enabled solution for providing healthcare insights

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AI-powered healthcare companion

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helpIQ logo
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AI chatbot for business customer support

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HelpIQ is an AI-powered customer support chatbot that can be trained on business-specific content including websites, documentation, and uploaded files. The platform offers customizable chatbot branding, automatic content synchronization, and multilingual support with automatic language detection. Features include lead capture functionality, escalation to human agents when needed, daily email summaries of interactions, and integrations with CRM and help desk systems.

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