getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software - Page 3

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


133 software options

TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents.

Read more about TeamViewer ONE

Users also considered
OpsGenie logo

Modern IT incident management and response solution

learn more
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

Read more about OpsGenie

Users also considered
ManageEngine Endpoint Central logo

Desktop, mobile device & patch management software

learn more
Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

Read more about ManageEngine Endpoint Central

Users also considered
GitLab logo

Your intelligent orchestration platform for DevOps

learn more
GitLab unifies planning, CI/CD, security, and agentic AI, eliminating the tool handoffs that slow software delivery. Learn more today.

Read more about GitLab

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
PagerDuty logo

Incident Management & Operations Performance Software

learn more
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

Read more about PagerDuty

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

Read more about Pipefy

Users also considered
Deskpro logo

Customer service software you can depend on

learn more
ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about Deskpro

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

Read more about SolarWinds Service Desk

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
monday service logo

Customer support and service solution

learn more
monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

Read more about monday service

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Cloud and On Premise.

Read more about Deepser

Users also considered
xMatters logo

Actionable IT alerting platform for enterprises

learn more
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

Read more about xMatters

Users also considered
Lansweeper logo

Know Your IT

learn more
Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

Read more about Lansweeper

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
XEOX logo

Remote Monitoring and Management of IT Infrastructures

learn more
XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

Read more about XEOX

Users also considered
Panopta logo

Never Blinks

learn more
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

Read more about Panopta

Users also considered
GLPI logo

GLPI is an IT Service Management software.

learn more
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Read more about GLPI

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered
SendQuick Cloud logo

Incident notification management software

learn more
Get Notified When Your IT Systems Fail

Get Real-time alerts to IT issues via SMS, popular social messaging platforms such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger or collaboration tools such as Slack, Microsoft Teams and Cisco Webex.

Read more about SendQuick Cloud

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

learn more
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
Network Detective Pro logo

Non-intrusive IT assessment solution

learn more
Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

Read more about Network Detective Pro

Users also considered
SimplyDesk logo

Simple, Complete & Reliable

learn more
Streamline IT services with multichannel ticketing, SLAs, service catalog, knowledge base, and asset integration. SimplyDesk helps you manage incidents and requests efficiently. Scalable, user-friendly, and available in SaaS or on-premise.

Read more about SimplyDesk

Users also considered
Wavity logo

Frictionless business on a budget

learn more
Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

Read more about Wavity

Users also considered
ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

learn more
ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

Read more about ManageEngine ADManager Plus

Users also considered