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OpsGenie
5
102
4
48
3
2
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern IT incident management and response solution
Table of Contents
OpsGenie - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OpsGenie overview
What is OpsGenie?
Opsgenie is a modern incident management platform for operating always-on services that enables Dev and Ops teams to stay aware and in control of alerts and incidents. Opsgenie at its core offers powerful alerting and on-call scheduling, incident management and response.
Opsgenie receives rich payload data from your favorite ITSM tools and populates alerts with that information. This means that each alert has all of the information needed to take rapid action. Alerts are routed using content, source, and timing according to the on-call schedule, ensuring that the alert is never missed. Notifications can be received via text, email, phone call, or mobile push.
Opsgenie removes the guesswork around alerting and incidents, you don’t have to wonder which alerts are important, where the alert is coming from, and who should handle the alert. We have out of the box integrations with 200+ of your favorite tools, so you can get set and start consolidating alerts and notifications quickly.
Opsgenie is designed for Dev and Ops teams operating always-on services, we’re a solution for cloud, on-prem, and hybrid environments. We offer plans to suit the needs of the smallest teams and larger enterprises.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Alert Notifications
Call Scheduling
Pricing
Ease of Use
OpsGenie’s user interface
OpsGenie pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.3
Customer support
4.6
Reviews sentiment
What do users say about OpsGenie?
Notifications were fast, escalation rules were easy to adjust, and it integrated well with the systems we already used for monitoring gameplay stability.
Select to learn more
Who uses OpsGenie?
Based on 154 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
OpsGenie's key features
Most critical features, based on insights from OpsGenie users:
All OpsGenie features
Features rating:
OpsGenie alternatives
OpsGenie
Starting from
11.55
/user
Per month
ManageEngine OpManager
Starting from
95
Per year
Site24x7
Starting from
10
Per month
PRTG
Starting from
179
Per month
OpsGenie pricing
Pricing plans
Pricing details:
User opinions about OpsGenie price and value
Value for money rating:
To see what individual users think of OpsGenie's price and value, check out the review snippets below.
Mathieu R.
Programmeur Jouabilité
Jarosław K.
Director of Support
OpsGenie integrations (80)
Integrations rated by users
We looked at 154 user reviews to identify which products are mentioned as OpsGenie integrations and how users feel about them.
Integration rating: 4.8 (6)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 5.0 (4)
“ntegration with Jira Service Management is important because it seamlessly connects endpoint management with IT service management workflows. When integrated with ManageEngine Endpoint Central, it allows alerts, incidents, and service requests to be”
SRINIVAS M.
Associate Director IT Security and Compliance
Integration rating: 4.5 (3)
Integration rating: 3.5 (2)
Other top integrations
OpsGenie support options
Typical customers
Platforms supported
Support options
Training options
