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ITSM Software - Page 8

Last updated: April 2026

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184 software options

HCL BigFix Service Management logo

AI-Powered Service Management. Insightful. Intelligent.

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IT Service Management (ITSM) tools are essential for enterprises to manage and deliver streamlined IT services to their employees and customers. ITSM tools can also be leveraged beyond IT teams by departments like HR and facilities to handle their workflows.

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KACE Cloud logo

Unified endpoint management software

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KACE Cloud is a patch management software that helps businesses protect remote devices across endpoints. The platform offers location-tracking capabilities, that enable managers to monitor device locations in real-time.

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OpenText Service Management logo

IT service management and ticketing solution

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Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

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K inventory logo

Cloud and mobile-based inventory management software

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K inventory is an online software and mobile app of inventory management, created for all types of companies. It improves the reliability of your assets' tracking.

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CommandLink SD-WAN logo

Network mamagement platform

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CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

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PC-Duo logo

PC-Duo: fast, secure and centrally managed remote control.

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PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

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tbITSM logo

Cloud-based IT service management and helpdesk tool

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tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

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TIKTING logo

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Navvia logo

Business process management solution

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Navvia Process Modeling Software provides process modeling and documentation tools to assess, design, and govern IT and business processes. Navvia supports quick and cost-effective design of workflows, user stories, and requirements to drive automation and digital transformation. The software includes process repository features for securely organizing and sharing processes across an organization.

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