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ITSM Software - Page 3

Last updated: April 2026

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61 software options

Vivantio logo

Flexible Software. Focused Service.

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Achieve service excellence by adopting best practices and established process oriented frameworks. Make use of incident, problem and change management to deliver the highest value to the business. Organize, plan, and prioritize work to ensure the right teams are working on the right projects.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible.

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Tempo Capacity Planner logo

Resource planning and workforce optimization

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Lean, visual resource planning solution empowering businesses to optimize workforce operations and achieve sustainable growth. Capacity Planner by Tempo is for any industry professionals that need to schedule, monitor, and report on resources and projects.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Kayako logo

AI-enabled unified customer service platform

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Kayako - ITSM Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Atomicwork logo

Cloud-based agentic service management platform

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Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

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Alemba Service Manager's ITSM platform automates and streamlines IT service delivery, offering incident management, a service catalog, and analytics to enhance efficiency, user satisfaction, and align IT operations with business objectives.

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ServiceTeam ITSM logo

Microsoft-centric ITSM software

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Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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TACO logo

Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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