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Knowledge Management Software

Last updated: April 2026

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345 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Slack logo

Slack

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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livepro logo

livepro

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Document360 logo

Document360

AI-powered knowledge base and documentation software

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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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Axero logo

Axero

Intranet software and collaboration solutions.

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Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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TextExpander logo

TextExpander

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Happeo logo

Happeo

An exclusive G Suite integrated Intranet & social platform

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Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a knowledge management system, employee activity analytics, permission management, social features, brand customization and the rest of the Google suite tools.

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Hub logo

Hub

The first sustainability-driven intranet for SMEs

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HUB is more than just a knowledge management solution... it's the new cornerstone of your organisation, that unites your people and knowledge in one space. Boss your digital workplace with an intranet that really does make a real difference.

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KMS Lighthouse logo

KMS Lighthouse

Knowledge management for call centers, tech support and more

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Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

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Lucy logo

Lucy exists to amaze, delight, and empower knowledge workers

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Lucy is a cloud-based, AI-powered knowledge management solution that helps all industry teams automate processes related to gathering and converting unstructured data into actionable insights. Users can collect data from multiple sources and store it in a unified database for future reference.

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Optify logo

Streamlined coaching management system

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Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

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Presto logo

Organizational knowledge management & sharing

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Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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aiio logo

AI-enabled business process automation platform

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aiio is a business process management platform that helps organizations optimize processes using native artificial intelligence (AI) integration in a Microsoft 365 environment. It offers BPM shapes used to model processes as well as enables employees to share expert knowledge with the company and visualize any process without prior knowledge of Business Process Model and Notation (BPMN) guidelines.

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Upland Panviva logo

Knowledge management solution for businesses

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Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

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eStudio logo

Project, document, calendar and contact management software

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Manage projects, documents, calendars, files & contacts with eStudio

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Galisto logo

Cloud-based platform for knowledge sharing

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Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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WorkPlan logo

An essential tool. Learning and engagement reinvented.

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WorkPlan Learning is the game changer for the modern workforce. Simple and intuitive by design, WorkPlan is configurable in hours rather than days. Build amazing content with quizzes, surveys, feedback and checklists to support workflows. Onboard, train, engage and track in WorkPlan Learning.

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Cocoom logo

Internal content creation and knowledge sharing platform

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Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates.

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Hypernotes logo

Software for creating, sharing, and managing knowledge

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Hypernotes is a knowledge management software designed to help businesses create, share and manage documents, wikis and other content. The platform enables teams to view and share information via a unified portal for personal and business use.

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