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Knowledge Management Software - Page 12

Last updated: April 2026

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345 software options

Foresight Intelligence Center logo

Business intelligence & forecasting solution

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The Foresight Intelligence Center combines data in various places into a dashboard that can be personalized to suit any team member. The dashboard updates automatically and pings users in case of exception. It allows the enterprise to find information such as correlation between help desk volume.

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Zavanta logo

Everyone knows what to do.

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Zavanta is a cloud-based software that provides businesses with tools to create standard operating procedures (SOPs) and policies on a centralized platform. Supervisors can customize the interface, Content Overlay, and set access permissions across fields according to requirements.

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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Lessonflow logo

AI-powered lessons learned management system

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Lessonflow is an AI-assisted lessons learned management system that helps organizations capture, review, and reuse knowledge across projects. Semantic search, AI drafting, and clustering reveal patterns, reduce repeat mistakes, and improve performance.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Virtual College logo

Cloud-based learning management system for staff training

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Enable LMS is a cloud-based learning management system with which enterprises can create & manage staff training programs & track learner progress online

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IntelligenceBank Knowledge Management logo

Manage documents and data online

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IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

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Lucidworks Fusion logo

Data discovery platform to conduct cognitive search

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Lucidworks Fusion is a cloud-based data discovery platform, which helps enterprises perform cognitive search and generate personalized insights and proactive recommendations. Features include authentication, visual usage analytics, data clustering, customizable dashboard, and A/B testing.

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Knowliah logo

Legal case management solution for businesses of all sizes

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Knowliah is a legal case management solution for businesses of all sizes, which helps users manage & store critical information on a unified platform. It comes with an automated contextualization engine which lets users quickly locate relevant documents related to a specific case, customer or issue.

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RightAnswers logo

Knowledge management software

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RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.

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Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

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Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management.

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ePS Pace logo

Business management software for the printing industry

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ePS Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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CDS Mentor logo

Immersive 3D virtual training solution

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CDS Mentor is a cloud-based SaaS solution that goes beyond traditional work instructions to enable the transformation of existing CAD

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Inex One logo

The expert network aggregator.

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Inex One aggregates 25+ expert networks in an efficient SaaS portal. Top firms in management consulting and private equity use Inex One to get unique access to expertise.

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smartLCM Vertragsmanagement logo

Contract management solution for improved efficiency

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smartLCM Vertragsmanagement is a digital contract management solution that enables companies to manage their enterprise-wide contract processes. It provides a centralized platform for generating, storing, and analyzing contracts, ensuring transparency and compliance throughout the entire contract lifecycle.

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Swarmica logo

FaaS tool that provides a straightforward way to adopt KCS®

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Framework-as-a-service tool provides a straightforward way to implement & launch KCS® methodology in Zendesk environment. The Gamification process shows how to improve support team efficiency, and optimizes costs through Knowledge Management best practices.

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Scientio logo

Research and documentation platform

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Scientio is a knowledge management platform that allows users to create interactive knowledge bases by uploading text, PDFs, images, or referencing web pages. The software automatically extracts topics, builds knowledge graphs, and provides a chat interface for querying source data while ensuring responses derive only from uploaded materials. Users can share knowledge bases publicly or keep them private, with integration capabilities for AI systems through a Model Context Protocol server.

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Dropbox Dash for Business logo

Find anything. Protect everything.

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Dash helps teams work smarter, faster, and more securely than ever before. Bringing advanced content access control and search capabilities to any size business, it’s ideal for those who handle large volumes of content and care about protecting sensitive information.

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i2i logo

Adopt a powerful and intuitive Standards Management solution

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i2i is a standards management platform that provides anytime, anywhere document management, content centralisation, workflow optimisation, and virtual collaboration. It helps organisations control costs and access to current licensed content by allowing to create central repositories of key data, integrate in-house information with links to external sources, share documents, and only pay for the services and information needed.

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Global Teach logo

Learning management system for employee training

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The fact that a company can make knowledge about processes & complex issues transparent and accessible gives it a strategic advantage over others that cannot. Increasing regulatory requirements & high numbers of retiring employees make an LMS / LXP preserving and expanding knowledge vital important.

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Dokky Suite logo

Self-hosted Publishing Suite: Native PDF Engine & AI Forums.

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Powerful PHP Suite for Document Lifecycle Management. Featuring Dokky Publisher (Native PDF engine), ISO-compliant versioning, AI-integrated Forums, and Private Group Workspaces with Live Chat. Secure, decentralized via IPFS, and 100% subscription-free. Total digital sovereignty.

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Tagbox logo

AI-powered digital asset management platform

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Tagbox is a digital asset management platform that helps teams organize and locate photos, videos, PDFs, and editable files. The platform uses artificial intelligence to automatically detect people, objects, and scenes through features including facial recognition, deep image search, auto-tagging, and logo recognition. Tagbox offers solutions for various industries such as events, retail, and creative agencies, with capabilities for guest uploads, video management, and collaborative workspaces.

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NotoWare logo

Knowledge management solution for small to large businesses

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NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization.

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