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Knowledge Management Software

Last updated: April 2026

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384 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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Zoho Desk logo

Customer service software for businesses of all sizes

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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livepro logo

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Document360 logo

AI-powered knowledge base and documentation software

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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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Haiilo logo

AI-powered intranet for communication and engagement.

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Turn scattered information into accessible knowledge with an AI-powered intranet built for search, sharing, and collaboration.

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Axero logo

Intranet software and collaboration solutions.

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Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Happeo logo

An exclusive G Suite integrated Intranet & social platform

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Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a knowledge management system, employee activity analytics, permission management, social features, brand customization and the rest of the Google suite tools.

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Hub logo

The first sustainability-driven intranet for SMEs

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HUB is more than just a knowledge management solution... it's the new cornerstone of your organisation, that unites your people and knowledge in one space. Boss your digital workplace with an intranet that really does make a real difference.

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KMS Lighthouse logo

Knowledge management for call centers, tech support and more

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Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

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Lucy logo

Lucy exists to amaze, delight, and empower knowledge workers

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Lucy is a cloud-based, AI-powered knowledge management solution that helps all industry teams automate processes related to gathering and converting unstructured data into actionable insights. Users can collect data from multiple sources and store it in a unified database for future reference.

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ConveYour logo

Microlearning solution for learning and development teams

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ConveYour is a cloud-based microlearning solution which assists learning and development teams with course authoring and content management. Its key features include instructional design, campaign analysis, evaluation management, audience targeting, messaging and gamification.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs turns scattered internal info into something organized and usable. Create living docs, assign updates, and stop relying on tribal knowledge. Your whole team gets what they need without asking five people or digging through Slack.

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Knowledge Management logo

Knowledge Management Made Easy Like Never Before

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Knowledge Management tool helps an organization to keep and organize the documentation, FAQ, and other related information in one single place which is easily accessible for both internal and external stakeholders.

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Legal OS logo

Knowledge management software for law firms

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Legal OS is a knowledge management solution designed to help law firms and legal departments with contract drafting. Administrators can utilize the built-in templates and save self-created clauses to create legal documents.

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ZUUZ logo

Enterprise intelligence engine for internal data discovery

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ZUUZ is a unified enterprise intelligence platform that brings search, analytics, and workflow automation together in one system.

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Acadia logo

Expert Workforce, Agile Enterprise

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Acadia meets your team at the frontline, so your team can execute critical tasks accurately, every time.

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Data Graphs logo

Cloud-based structured data backend for any application.

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Data Graphs is a cloud-based data management platform that helps businesses ingest, edit, organise, and maintain structured data for applications. The solution offers a centralized interface that allows administrators to create well structured data models which can be used to connect business critical data to other business systems in the organisation. Additionally, Data Graphs offers a no-code data backend for building data driven or geospatially aware apps that need connected data.

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SaveDay logo

Cloud-based knowledge management solution

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SaveDay is a cloud-based knowledge management solution designed specifically for IT individuals. This advanced tool enables them to effortlessly save, search, and summarize all their preferred content. Say goodbye to scattered bookmarks and fragmented information! With SaveDay, staff members can conveniently store information from any device, be it your phone, tablet, or desktop, in one centralized location.

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eStudio logo

Project, document, calendar and contact management software

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Manage projects, documents, calendars, files & contacts with eStudio

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Moveworks logo

Generative conversational AI for the enterprise.

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Moveworks is the generative conversational AI platform that unifies all enterprise systems.

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Galisto logo

Cloud-based platform for knowledge sharing

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Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.

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