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Knowledge Management Software - Page 2

Last updated: April 2026

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40 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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Higher Logic Vanilla logo

Engage with Community

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Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands.

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Quip logo

Docs, tasks, & spreadsheet collaboration with built-in chat

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Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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Dashworks logo

Your company's intelligent assistant.

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Dashworks is a cloud-based enterprise search platform that leverages an artificial intelligence (AI) assistant to answer company questions, create documents, provide summaries, and more.

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Zoho Connect logo

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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PuzzlesCloud logo

Solution for developing & publishing agile professional docs

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PuzzlesCloud is a cloud-based and on-premise solution that allows teams to develop, publish, and manage agile professional docs and a knowledge base by docx-as-code approach.

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Pilot logo

Transform Google Drive into an AI-powered knowledge base

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Pilot.io transforms your team’s Google Workspace into an AI-powered knowledge hub, integrating external links and documents from 1800+ apps. Get instant answers via Ask AI in Slack and effortlessly organize learning materials with playlists. Foster knowledge-sharing and transparency with Pilot.io.

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