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Knowledge Management Software

Last updated: April 2026

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42 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Slack logo

Slack

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Happeo logo

Happeo

An exclusive G Suite integrated Intranet & social platform

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Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a knowledge management system, employee activity analytics, permission management, social features, brand customization and the rest of the Google suite tools.

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Hub logo

Hub

The first sustainability-driven intranet for SMEs

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HUB is more than just a knowledge management solution... it's the new cornerstone of your organisation, that unites your people and knowledge in one space. Boss your digital workplace with an intranet that really does make a real difference.

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Squirro logo

Data finds purpose with Squirro

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Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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Jalios logo

Efficient together. Your business, your platform!

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Jalios offers a comprehensive digital workplace solution that helps companies to optimize collaborations between employees and operations across the organization.

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Waybook logo

Playbook that stores all knowledge and training documents

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Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

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Klyck logo

Everything in one place for documents in motion

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Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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Guru logo

Connect all company knowledge. Access it everywhere. Build t

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AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

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Spekit logo

AI-powered sales enablement and content management platform.

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Spekit is the modern sales enablement platform that unifies sales content and learning to enable your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™.

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Mentessa logo

We drive know-how exchange in the new world of work.

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Mentessa is the next-generation community platform that connects your organization for know-how exchange and purpose-driven work.

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Flowlu logo

Work automation and team collaboration in one platform.

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Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

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Greenbox logo

Web-based document management software

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Greenbox is a web-based document management system designed to help organizations store, track, modify, and manage documents on a centralized platform. Features include commenting, labelling, reminders, watermarking, user management, bulk permissions, file transfer, and space utilization tracking.

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SmarterU LMS logo

We Solve Training Pain!

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Unlimited users - Unlimited Courses - Unlimited Tasks - plus Role Automation and an integrated Knowledge Base. All in one place with full API integrations.

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Trainual logo

Onboarding and training software

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Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

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Notion logo

Project and task management tool

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Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

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Help Scout logo

Cloud-based customer support platform

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Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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Onna logo

Real-time Discovery Search

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Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning and unified search – all in one place.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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monday.com logo

Project management software

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Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

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tixio logo

Tixio - Team Collaboration Tool

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Tixio is a Work Operating System that let's you manage your entire organization and its tasks, information, conversation, HR and sales from a central command center. It's built for modern teams who manages their day-to-day work online, without the complexity, or enterprise pricing.

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