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Top Rated Sales Tracking Software with Email Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Email management centralizes communication, tracks email interactions, and offers automated follow-ups. It provides real-time notifications and performance insights, saving time and enhancing client relationships through organized and efficient email handling. Our reviewers in sales tracking software rated this feature as important.

6 Best Sales Tracking Software with Email Management

Product
User rating
Starting price
ActiveCampaign logo
4.6
(2.5K)
15
flat rate/per month
HubSpot CRM logo
4.5
(4.4K)
20
per user/per month
Mailchimp logo
4.5
(17.5K)
13
flat rate/per month
Zoho CRM logo
4.3
(6.9K)
14
per user/per month
Salesforce Sales Cloud logo
4.4
(18.7K)
25
per user/per month
Dynamics 365 logo
4.4
(5.8K)
50
per user/per month

See other top Sales Tracking products with email management

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Sales Tracking software category. They also needed to have sufficient reviews about email management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for email management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

ActiveCampaign logo
Reviews Sentiment
 
 
 
1-2(62)
3-4(795)
5(1,703)
Key Features
Sales Pipeline Management4.4
Lead Management4.5

User insights about the email management feature

Reviewers highlight ActiveCampaign's email management for its ease of use, automation capabilities, and effective segmentation. They appreciate the ability to create and send email campaigns, track results, and manage lists. Users find the templates easy to use and edit, though some mention the interface can be initially overwhelming. They value the integration with CRM and the comprehensive tutorials available.
Verified reviewer profile picture

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“Email management is well-structured, enabling easy segmentation, scheduling, and list organization. Automated follow-ups are a plus, but the interface can be overwhelming initially.”
Verified reviewer profile picture

Matteo P.

Graphic Designer

“Easy to set up either automations for an email sequence or a one off campaign to a segment of our database. ”
JO

Janelle O.

Director

Starting price
15flat rate /
per month
Pros and Cons based on 2,560 verified reviews
Verified reviewer profile picture

Effective sales funnel creation

Supports business growth

Robust automation features

Efficient client management

Comprehensive lead management

Frequent performance issues

User experience problems

Limited landing page options

Complex navigation and switching

High costs and complexity

See pros and cons details
HubSpot CRM logo
Reviews Sentiment
 
 
 
1-2(85)
3-4(1,629)
5(2,737)
Key Features
Sales Pipeline Management4.5
Lead Management4.5

User insights about the email management feature

Reviewers feel HubSpot CRM's email management is robust, with features like tracking email opens and clicks, using templates, and automating follow-ups. They appreciate the integration with Outlook and the ability to manage emails within the platform. Users report that the system is user-friendly and efficient for bulk emailing, though some mention issues with email syncing and the need for improvements in the mobile interface.

See related user reviews

“Ability to track when recipients open emails or click on links, providing real-time notifications. Email templates are a big time saver. Automation allows to follow up. Measuring the performance of email campaigns directly helps to improve startegies”
AZ

Arpad Z.

Senior software consultant

“I like that HubSpot CRM's Email Management integrates seamlessly with email clients, allowing for automated tracking, personalized templates, and performance insights all in one place.”
AV

Aaryaman V.

Sales Planner

Starting price
20per user /
per month
Pros and Cons based on 4,451 verified reviews

Efficient lead tracking

Centralized client information

Comprehensive email tracking

Integrated sales and marketing

Versatile CRM functionalities

Frequent technical issues

High costs for advanced features

Limited reporting capabilities

Inadequate user account management

See pros and cons details
Mailchimp logo
Reviews Sentiment
 
 
 
1-2(275)
3-4(6,994)
5(10,295)
Key Features
Sales Pipeline Management4.1
Lead Management4.1

User insights about the email management feature

Users find Mailchimp's email management easy to use, from creating to sending and tracking emails. They appreciate the ability to duplicate campaigns, segment lists, and track engagement. Reviewers highlight the ease of managing email templates and the automation features. They also value the compliance with GDPR and the ability to handle mass emails efficiently, though some find the interface initially overwhelming.

See related user reviews

“This makes it easy for us to add new clients to the email list and allows them to unsubscribe themselves. We can track which emails have been opened which tells us if it's worth our time to create and send out these emails. ”
CM

Claudia M.

Operations Manager

“Mailchimp allows me to easily run through email creation and maintain cohesive branding with saved templates and photos previously uploaded. ”
LB

Laura B.

Holistic Trauma Therapist and Intuitive Coach

Starting price
13flat rate /
per month
Pros and Cons based on 17,564 verified reviews

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization

See pros and cons details
Zoho CRM logo
Reviews Sentiment
 
 
 
1-2(252)
3-4(3,152)
5(3,560)
Key Features
Sales Pipeline Management4.4
Lead Management4.4

User insights about the email management feature

Users report Zoho CRM's email management is effective for integrating email campaigns with CRM. They appreciate the ability to track email history, automate follow-ups, and manage bulk emails. Reviewers highlight the customizable features, instant notifications, and integration with Zoho Mail. They find it easy to use and set up, though some mention occasional issues with email syncing and the need for better flow between applications.
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“We can schedule the email to send. Can send the business update in bulk and Can send personalized follow up mail in bulk”
Verified reviewer profile picture

Shivani S.

SEO Executive

“The inbuilt journals can track the communication to customers making follow ups and confirmation of previous communication a breeze. ”
DR

Darren R.

Director

Starting price
14per user /
per month
Pros and Cons based on 6,964 verified reviews
Verified reviewer profile picture

Comprehensive sales management

Efficient client management

Effective customer tracking

Robust lead management

Scalable for various business sizes

Frequent user issues

Inadequate customer support

Outdated user interface design

Need for performance improvements

Complicated navigation

See pros and cons details
Salesforce Sales Cloud logo
Reviews Sentiment
 
 
 
1-2(430)
3-4(7,985)
5(10,350)
Key Features
Sales Pipeline Management4.5
Lead Management4.4

User insights about the email management feature

Reviewers appreciate Salesforce Sales Cloud's email management for its integration with Outlook, allowing easy logging and tracking of emails. They find it useful for creating templates, managing mass emails, and ensuring consistent communication. Users highlight the importance of email tracking for regulatory audits and customer interactions, though some mention the need for third-party plugins for advanced features.
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“Integration with MS Outlook (SF plugin) is super important as it helps to log all emails to respective Salesforce account/contact/opportunity straight from the email client. At times, it happened to me that plugin was non-functional due to various reasons - which I hope changed by now for the better. ”
NS

Natalja S.

Key account manager

“This has been great for our sales team. It allows them to keep track of email correspondence and reminds them to follow in a timely manner when needed. ”
Verified reviewer profile picture

Ami M.

Sales Support

Starting price
25per user /
per month
Pros and Cons based on 18,765 verified reviews
Verified reviewer profile picture

Comprehensive tracking capabilities

Effective client management

Robust CRM functionalities

Advanced sales management tools

Enhanced organizational capabilities

Slow performance speed

Complex setup and configuration

Steep learning curve

Challenging user experience

Not ideal for small businesses

See pros and cons details
Dynamics 365 logo
Reviews Sentiment
 
 
 
1-2(127)
3-4(2,644)
5(3,038)
Key Features
Sales Pipeline Management4.4
Lead Management4.4

User insights about the email management feature

Reviewers indicate Dynamics 365's email management is essential for storing and tracking customer interactions. They appreciate its integration with Outlook, allowing seamless syncing and tracking of email chains. Users report that categorizing emails in case queues simplifies tracking, and the use of templates ensures polished, professional emails. They find it easy to manage emails directly within the platform, enhancing communication efficiency.

See related user reviews

“Email engagement is awesome functionality that sync outlook emails to D365 and helps in managing all communications now from within D365 , all relevant communications are also available at one place”
SJ

Siddhartha J.

Senior Manager and Analyst

“There is a Dynamics 365 plug-in in Outlook and you can easily track an email chain/correspondence that took place in Outlook in a record as part of Dynamics 365. This allows others to understand what past conversations have been had with an individual. In terms of creating, editing and sending emails in Dynamics 365, the templates make for sleek, polished emails. It is also fairly intuitive to complete, and you can send yourself a test email- super useful for reviewing an email before it's sent to hundreds of people!”
LB

Leila B.

Program Manager

Starting price
50per user /
per month
Pros and Cons based on 5,809 verified reviews

Comprehensive sales management

Effective customer relationship management

Enhanced team collaboration

Efficient task management

Seamless Microsoft integration

Slow performance speed

Disruptive software updates

Steep learning curve

High costs and complexity

See pros and cons details

Other Top Rated Sales Tracking Software with Email Management in 2026

Mailchimp logo

Email and SMS marketing automation platform

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Read more about Mailchimp

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
monday.com logo

Project management software

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
HubSpot CRM logo

CRM and lead management solution

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Read more about HubSpot CRM

Users also considered
Brevo logo
Category Leaders

Automation, marketing & transactional email, and SMS service

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Read more about Brevo

Users also considered
Zoho CRM logo

Customer relationship management solution

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Read more about Pipedrive

Users also considered
Zendesk Suite logo

AI powered customer service across all channels

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Read more about Zendesk Suite

Users also considered
ActiveCampaign logo

AI-first marketing platform

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Clio logo

Cloud-based legal practice management tool for law firms.

Clio is a comprehensive legal practice management software that helps law firms streamline their operations. The platform offers case management, client intake, document automation, and legal accounting features, all integrated into one system. With built-in AI capabilities through Clio Duo, legal professionals can efficiently summarize documents and access matter details while maintaining client communication through a dedicated portal.

Read more about Clio

Users also considered
Nimble logo

Contact management & social relationship solution

Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Read more about Nimble

Users also considered
PandaDoc logo

Cloud-based tool for creating, editing and signing documents

PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs.

Read more about PandaDoc

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Less Annoying CRM logo
Category Leaders

For small businesses outgrowing spreadsheets.

Less Annoying CRM is for small businesses outgrowing spreadsheets. Get the reminders and organization you need, without the CRM complexity. Simple contacts, tasks, and lead tracking. $15/user/month after your free 30-day trial.

Read more about Less Annoying CRM

Users also considered
Bigin by Zoho CRM logo
Category Leaders

Pipeline-centric CRM system for small businesses

From lead generation to closing deals, track and manage sales effectively with Bigin!
​With multiple pipeline management, deal tracking, automated workflows, insightful analytics, and seamless integrations, optimize your sales processes and achieve improved sales performance and efficiency.

Read more about Bigin by Zoho CRM

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments, bookings, contracts, and more and aid collaboration and communication.

Read more about HoneyBook

Users also considered
Kylas Sales CRM logo
Category Leaders

#TheBetterCRM

Kylas allows businesses minimize manual errors and automate their sales processes. By automating sales tasks, salespeople can easily track the progress of their leads in the pipeline and determine the level of attention each lead requires.

Read more about Kylas Sales CRM

Users also considered
SendPulse logo

Email, web push, SMS, chatbots, CRM on one platform

SendPulse is an all-in-one marketing and sales automation platform for marketers, business owners, industry experts, and eLearning businesses. Our ecosystem includes 10+ audience engagement, communication, and lead generation services and offers an extensive free plan.

Read more about SendPulse

Users also considered
eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
Meritto logo

Purpose-built to grow your enrollments

From higher education institutions and K-12 schools to EdTech platforms, online degree programmes, study abroad consultants, coaching centres, and vocational training institutes, Meritto caters all.

Read more about Meritto

Users also considered
PracticePanther Legal Software logo

Cloud-based law practice management platform for law firms.

PracticePanther is the highest-rated, easiest-to-use, all-in-one law practice management software on the market. Trusted by tens of thousands of solo, small, and mid-sized law firms across 170+ countries, to automate and streamline firm operations on any device, anywhere.

Read more about PracticePanther Legal Software

Users also considered
Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered

Key features for Sales Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Sales Pipeline Management: Reviewers appreciate the visual pipeline for tracking deal stages, customizable stages, and accurate sales forecasting, enhancing overall sales process management. 94% of reviewers rated this feature as important or highly important.
  • Lead Management: Users highlight the efficiency in capturing, tracking, and nurturing leads, with features like lead scoring, automated follow-ups, and comprehensive interaction tracking. 92% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Reviewers value the customizable reports and dashboards that provide insights into sales performance, lead conversion rates, and customer behavior, aiding data-driven decisions. 90% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users find the search and filter functionality essential for quickly locating specific records, improving data accessibility, and streamlining navigation. 89% of reviewers rated this feature as important or highly important.
  • Interaction Tracking: Reviewers emphasize the importance of recording customer interactions, including calls, emails, and meetings, for maintaining a complete history and improving follow-ups. 89% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Users appreciate the ease of importing and exporting data, supporting data migration, backup, integration, and analysis, with customizable templates for flexibility. 85% of reviewers rated this feature as important or highly important.