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Top Rated Small Business CRM Software with Twilio communications platform

Last updated: May 2026

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30 software options

Bigin by Zoho CRM logo

Pipeline-centric CRM system for small businesses

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Bigin is a custom-built CRM designed specifically for small businesses, perfectly meeting your unique needs effectively. Unify customer operations and nurture customer relationships efficiently with Bigin's user-friendly interface and simple yet powerful features, all at a pocket-friendly price. .

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monday CRM logo

Customer relationship management solution

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monday CRM is a great CRM software for small business sales teams. The visual and flexible platform lets teams capture leads, nurture sales pipelines, and retain customers, all in one place. Use smart and visual boards to assign items, gain insights, track your KPIs, share files, and more.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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HoneyBook logo

Client management for freelancers & SMBs

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Everything you need in an small business CRM: contacts, proposals, contracts, payments, & more.

Get started with a 7 day free trial today.

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HubSpot CRM logo

CRM and lead management solution

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HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

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Maximizer CRM logo

Customer relationship and lead management solution

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Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Kylas Sales CRM logo

#TheBetterCRM

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Kylas is a small business CRM that is user-friendly and available at an affordable price. Small businesses can effortlessly track their leads, deals, and contacts using Kylas Sales CRM. It offers numerous options for customizing sales processes.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Teamgate logo

Unlock Your Sales Potential

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Teamgate CRM powers sales teams of all sizes to unlock their potential, gaining efficiencies and in-depth ICP insights to close more deals, faster.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done.

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Mailchimp logo

Email and SMS marketing automation platform

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Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

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MyStudio logo

CRM for managing customer, sales, and products

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A CRM where memberships, classes, events, retail, and more can be purchased by customers through your app, website, in person, and online.

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Topline logo

Topline OS - The All-in-One Growth Operating System

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Topline OS finds your contacts before they fill out a form — matching website visitors to verified professionals from a 200M+ database. Then AI agents qualify, follow up, and book meetings while the built-in CRM tracks every deal from first visit to signed engagement.

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Dito CRM logo

Brand and customer relationship management software

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Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of all information from a company's consumers into its platform, this software performs data segmentation and establishes the best action strategies.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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RapidStart CRM logo

Simple Customer Relationship Management

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RapidStart CRM is a free sales and service application for essential business processes. Our low-cost add-ons like Project Management or Field Service build upon that to offer even more capabilities. Fully customizable and extendable to fit any need.

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Saleoid logo

Best CRM Software for leads, sales, marketing & billing

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Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

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Customer Database App logo

Customer relationship management tool for small businesses

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Customer Database App is a CRM solution that aims at small businesses. It's quick to set up and easy to use, you can import customer information from CSV file(s), and create custom workflows and custom fields.

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Karanext logo

Karanext, a French ERP platform designed for service firms.

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Karanext is a complete suite in SaaS mode - ERP, CRM & HR - designed for SMEs that want to improve the management of their business. Our solution is particularly suitable for service companies such as consulting firms or engineering.

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Djaboo logo

Djaboo is an all-in-one CRM designed for small businesses.

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Djaboo is an all-in-one CRM that allows small businesses to develop their business without multiplying applications.

Djaboo helps you to increase your turnover by improving productivity and customer relationship management of your company. Don't waste any more time.

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CRM.io logo

The All-in-One AI-Powered CRM Software

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CRM.io is an AI-powered CRM that streamlines sales and customer management with AI Agent, AI Cadence, Email Bot, Telephony App, WhatsApp Automation, RPA, and a B2B database. It enables multi-channel follow-ups, automated responses, live transcription, and smart recommendations.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more.

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Teamleader logo

Sell, bill and organise work in one place.

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Invoices, quotes, CRM, and planning. Manage your business easily in one place. Over 20,000 entrepreneurs and their teams hand over their paperwork to Teamleader's business software.

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Ontraport logo

Sales, marketing, and communication management software

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Ontraport helps businesses streamline sales, marketing, customer communication, and other operations on a unified portal. The marketing automation tools let organizations create, run, and manage marketing campaigns using customizable templates and send targeted emails or text messages to customers.

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