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Virtual Assistant Software with Multi-Channel Communication (2026) - Page 3

Last updated: April 2026

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116 software options

yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Haptik logo

Conversational AI tool with natural language processing

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Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

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Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

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Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

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Celoxis logo

AI-enabled platform for streamlining project management

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Celoxis Virtual Assistant LEX is an AI tool with NLP that streamlines project management. LEX automates tasks, provides updates, and offers insights to optimize resources, track progress, and identify risks. Integrated with Celoxis, it enhances collaboration and supports data-driven decisions.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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Kore logo

Software for creating AI-enabled conversational assistants

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Kore.ai is a cloud-based and on-premise conversational AI platform designed to help businesses of all sizes streamline developer collaboration, bot lifecycle management, API integration, intent recognition, natural language processes (NLP), and other operations.

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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iAdvize Copilot™ is a virtual AI and shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without having to worry about the complexity.

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Oracle Fusion Cloud HCM logo

Redefine best in HR

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Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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OPERA Cloud Property Management logo

Property Management solution for hotels

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OPERA Cloud Property Management is a hotel cloud solution that makes it easy to manage, enhance and grow your business. The all-in-one platform integrates traditional and digital channels, delivering exceptional guest service at every touch point. With one system of record and open APIs to integrate with third party solutions, you’re free to control the entire guest experience in a more seamless way.

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AI Receptionist logo
(0)

AI-based phone answering tool for small businesses

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AI Receptionist is an automated phone assistant that uses artificial intelligence to handle business calls around the clock. The software offers multilingual support in multiple languages, call transferring with smart routing, spam filtering, and appointment booking capabilities. It includes features such as customizable voice selection, real-time call analytics, SMS communication channels, and SIP integration with existing VoIP systems.

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alfred_ logo
(0)

AI assistant for email, calendar, task management

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alfred_ is the AI virtual assistant that works overnight. Autonomous email triage, voice-matched draft replies, task extraction, and calendar management. Connect Gmail or Outlook in 2 minutes. Wake up to a Daily Brief with decisions. Flat $24.99/month, no per-seat fees.

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OpenClaw logo
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AI assistant platform with chat integrations

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OpenClaw.Direct is a fully managed AI assistant platform that provides dedicated instances for individuals and teams. The platform handles infrastructure setup, automatic updates, and monitoring while enabling users to interact through messaging applications including Telegram, WhatsApp, Discord, and Slack. It features isolated infrastructure for data privacy, natural language conversational interface, and supports multiple operating systems including macOS, Windows, and Linux.

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Halley AI logo
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Cloud-based chatbot for customer support.

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Halley AI is a cloud-based chatbot solution that helps small to mid-sized businesses automate customer and member support via artificial intelligence (AI) technology. The chatbot is designed to be integrated with current support systems, promising to enhance efficiency and improve user experiences by providing AI-driven assistance around the clock.

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KLoBot logo
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A Legal DIY Chatbot Builder Platform powered by GenAI!

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KLoBot is already trusted by major AM LAW firms and mid-sized firms nationwide to design and deploy “no-code” chatbots that are configured and deployed by Knowledge Managers & Innovative team members.

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Synthflow AI Receptionist logo
(0)

Conversational AI platform

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Synthflow AI Receptionist is a no-code voice AI solution that helps businesses automate customer interactions and streamline processes such as appointment scheduling, lead qualification, and customer support through natural, conversational voice technology.

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bellboy logo
(0)

Automating hospitality with AI-powered service

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Bellboy provides hotels with AI employees that manage reservations & in-house guest requests seamlessly across calls, WhatsApp & email without missing anything using Voice AI.

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Frogmi logo
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Retail management and virtual assistant solution

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Frogmi is a comprehensive web-based execution solution designed to optimize store operations, communication, and execution across retail locations. The platform integrates operational management, requests management, commercial execution, and document management into a unified system powered by artificial intelligence. Store managers and field teams gain access to intelligent checklists, automated routines, and real-time KPIs.

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Sadie logo
(0)

Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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solarscope.io logo
(0)

AI solar site screening and analysis platform

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SolarScope is a solar site analysis platform that combines interactive mapping with artificial intelligence to evaluate solar energy potential. The software overlays data from NREL, PVGIS, FEMA, and HIFLD sources to display solar irradiance, transmission lines, flood zones, and grid infrastructure on a single map. It includes an AI Project Assistant that analyzes site constraints, solar potential, and financial projections.

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NoviaMind logo
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AI voice agent for real estate lead qualification

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NoviaMind.ai automates inbound call handling. The AI agent answers every call 24/7, qualifies leads using your criteria, books appointments
in your calendar, and syncs the lead to your CRM.
No missed calls, no manual data entry. 30+ language. GDPR-compliant. 7-day free trial, no setup fees.

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InsightGig AI logo
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AI-enabled solution for streamlining market research process

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InsightGig is a purpose-built tool stack for Insight teams. Deliver faster, impactful results by orchestrating your market research process, connecting with top global talent, and automating time-consuming tasks. Empower your insights team to make data-driven decisions with speed and precision.

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