Albacross vs Thryv

HubSpot CRM

Seamless

AWeber

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Seamless.AI is an inside sales and lead generation software that helps businesses find relavant contacts, build account lists, manage prospect information, and more from within a unified platform. It allows staff members to utilize the built-in search engine to extract business contact details based on company names, employee designations, roles, and seniority.

AWeber helps you write emails faster, automate your marketing, and grow your business. With built-in AI tools, reliable deliverability, and easy-to-use features, it’s perfect for creators, coaches, and small businesses who want pro results without the hassle.

Albacross is a web analytics solution which offers webpage visitor tracking, revenue information, email reports, page-by-page details, and more

Activity Tracking

Contact Database

Data Import/Export

Engagement Tracking

Lead Capture

Lead Generation

Lead Nurturing

Lead Qualification

Lead Segmentation

Lead Verification/Validation

Prospecting Tools

Reporting & Statistics

Search/Filter

Social Media Integration

Albacross

Web-based

Dealfront

Lead Forensics

ZoomInfo Sales

Salesforce Sales Cloud

Pipedrive

Thryv

Basic

Founder

As a tech business owner, I understand tracking is not 100% reliable.

I think it's a great tool especially if you targeting larger companies.

SDR Team Lead

Thus, the company needs to have a large amount of traffic visiting the website every day to justify the cost of the tool.

Overall, the software was easy to use, it can integrate with all of the most popular sales tools like Salesforce, Cognism, Slack and etc.

The software was very easy to set up, use, make changes and etc.

Owner

They sold one thing, and then removed the feature I bought it for.

Sales

Features

Data Estimates

Company Budget

Website Traffic

Setup

Customer Support

Small Business

Mid-size Business

Large Enterprises

Freelancers

Albacross Nordic

Jobber

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Executive Director 

Customer support is clunky, mostly not helpful.

president

No sooner than I set the appointment, log out and back in as myself here comes another call and I get to do it all over again. After I have done this several times the system makes me go through the authentication process with a six digit code.

We like their ease of access to customer service and we find that anytime we have an issue, our Thryv Rep is quick to address it and Thryv is quick to fix it or ease our mind.  

President

With their platform and knowledge, we have greatly improved our marketing exposure and client communications across the board. If you are looking for expertise and prompt, reliable services, I highly recommend Thryv and  [sensitive content hidden]!

Marketing automation for small business. Thryv integrates text and email marketing with contact management for a fully connected marketing automation suite.

2-Way Messaging

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Appointment Management

Appointment Scheduling

Audience Targeting

Automated Publishing

Automated Responses

Automated Scheduling

Automatic Re-ordering

Availability Management

Batch Processing

Billing & Invoicing

Billing Portal

Booking Management

Brand Management

Brand Tracking

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Management

Campaign Planning

Campaign Scheduling

Channel Management

Chat/Messaging

Class Scheduling

Click Tracking

Client Database

Client Management

Client Portal

Communication Management

Confirmations/Reminders

Contact Management

Content Management

Credit Card Processing

Customer Database

Customer Engagement

Customer History

Customer Segmentation

Customer Social Profiles

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Invoices

Customizable Templates

Customization

Data Enrichment

Data Security

Dental Practice Management

Document Storage

Drip Campaigns

Dynamic Content

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Event Scheduling

Event Triggered Actions

Feedback Management

For Chiropractors

For Healthcare

For Insurance Industry

For iPad Devices

For Real Estate

For Small Businesses

For Startups

Group Scheduling

Image Library

Interaction Tracking

Internal Chat Integration

Invoice Creation

Invoice History

Invoice Management

Job Scheduling

Landing Pages/Web Forms

Lead Distribution

Lead Management

Live Chat

Marketing Automation

Marketing Calendar

Mass Texting

Message Personalization

Mobile Access

Mobile App

Mobile Coupons

Mobile Payments

Monitoring

Multi-Account Management

By industry, Thryv reviewers are most commonly professionals in construction (16%). The most frequent use case for Thryv cited by reviewers is social media marketing (43% of reviewers).

Users and use cases

Some users say Thryv offers competitive pricing for robust features and appreciate managing their business with no hidden fees. Some reviewers report the price is higher than alternatives, and some find it too costly for small businesses.

Value for money

The Thryv integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.3 out of 5 for its integration with Thryv) and Gmail (an email management product, 4.7).

Integrations

Thryv is a marketing automation solution offering key features such as confirmations/reminders, online booking, marketing automation, and mobile access, among others.

iPhone

Android

iPad

Housecall Pro

Birdeye

Keap

Calendly

Method CRM

Trello

monday.com

Asana

Zoho CRM

Marketing Center

Difficult cancellation process

Marketing Director

I cancelled after the first month for them failing to deliver anything at all and they charged me again 4 times in 3 days and claim I'm stuck with a 6 month contract!

100% of reviewers feel negative about Cancellation Issues. Users report significant frustration with canceling their subscriptions, citing long wait times, repeated follow-ups, and continued billing after cancellation requests. Reviewers say customer service is often unresponsive or unhelpful, and some mention being locked into lengthy contracts with strict terms. They indicate that refunds are rarely granted, even in cases of dissatisfaction or business closure. Some users feel misled about cancellation policies and express concern over being charged for unused services, describing the process as complicated and time-consuming.

Unreliable communication features

Accountant

When using the text feature, we found that clients were not receiving or responding to the messages.  

Interior Designer / Decorator 

I certainly didn't realize any value they might have because I could never get a phone call back.  

61% of reviewers feel negative about Phone and Messaging. Users report problems with call and text notifications, such as missed alerts and lack of pop-ups. Reviewers say messaging functions can be confusing or unreliable, with some clients not receiving messages or responses. Some users mention incorrect contact information, difficulties reaching support by phone, and technical issues with integrating phone systems. They indicate that communication breakdowns impact their ability to connect with clients and receive timely assistance, leading to frustration and inefficiency.

Limited email campaign functionality

51% of reviewers feel negative about Email Campaigns. Users say the email marketing tools lack customization options and are less robust compared to dedicated platforms. Reviewers mention challenges with template design, sending notifications to multiple customers, and integrating with external email accounts. Some users report problems with campaign delivery, such as emails not sending or being blocked, and difficulties managing mailing lists. They indicate that these limitations hinder their ability to run effective email marketing campaigns and communicate efficiently with clients.

Frequent software glitches

57% of reviewers feel negative about Bugs and Issues. Users say they encounter recurring bugs, error messages, and system crashes that disrupt their workflow. Reviewers report that updates can introduce new problems, and that fixes are often slow to arrive. Some users mention difficulties with syncing data, logging in, or making changes to their information. They indicate that technical support is sometimes unable to resolve issues, and that ongoing glitches undermine confidence in the software’s reliability for daily business operations.

Payment and billing frustrations

ownder

Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line.

70% of reviewers feel negative about Payments. Users say they experience issues with payment processing, such as delays, lack of transparency, and integration problems with accounting software. Reviewers mention unexpected fees, difficulties with client payments, and challenges managing subscriptions or refunds. Some users report that certain payment features are missing or unreliable, and that support for resolving billing issues is inadequate. They indicate that the cost structure is unclear, and that additional charges for features or onboarding can add up quickly, leading to dissatisfaction with overall value.

Automated client reminders

Great client appointment reminders, you set the schedule you want and the client can set their own appointments or call to make the appointment.  

Financial Advisor 

I love the scheduling features and the automated reminders that are sent to my clients.  

95% of reviewers feel positive about Appointment Reminders. Users think automated reminders help reduce no-shows and save time by notifying clients of upcoming appointments via text or email. Reviewers appreciate being able to customize reminder schedules and say this feature supports both their business and clients’ punctuality. Some users report that reminders are integrated with other tools, making follow-ups and confirmations seamless. They find that reminders are valuable for keeping their schedules organized and for improving client communication, with many noting that reminders contribute to better client relationships and overall business efficiency.

Efficient content scheduling

86% of reviewers feel positive about Social Media Scheduling. Users say the ability to schedule posts in advance across multiple platforms is a major time-saver, allowing them to plan content for weeks or months at a time. Reviewers appreciate the flexibility to choose optimal posting times and automate recurring announcements or campaigns. Some users report that the scheduling calendar is user-friendly and supports linking numerous social accounts. They find that this feature helps maintain a consistent online presence and reduces the manual effort required for daily posting.