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Thryv

4.2
(445)

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All-in-one management software built for small business

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(32)

Thryv Pricing, Features, Reviews and Alternatives

Thryv FAQs

Q. Who are the typical users of Thryv?

Thryv has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Thryv support?

Thryv supports the following languages:
English, Spanish

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Q. Does Thryv support mobile devices?

Thryv supports the following devices:
Android, iPad, iPhone

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Q. Does Thryv offer an API?

Yes, Thryv has an API available for use.

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Q. What other apps does Thryv integrate with?

Thryv integrates with the following applications:
BombBomb, ConvertKit, Constant Contact, Google Forms, Better Proposals, PayPal, SalesRabbit, RightSignature, Dropbox Business, FullContact, Zapier, Google Docs, Gmail, ClickFunnels, Trello, Zoho Books, Square Point of Sale, Pipedrive, GoCanvas, Chatfuel, Acuity Scheduling, WordPress, Dropbox Sign, Twitter, Stripe, Jotform, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Slack, Google Contacts, Microsoft 365, SignRequest, Invoice Ninja, LiveChat, GoTo Webinar, LinkedIn for Business, Limo Anywhere, Meta for Business, Quickbooks Online, Mailgun, Highrise, Keap, Google Calendar, QuickBooks eCommerce, Mailchimp, Twilio, Instagram, Emburse Abacus, AWeber, HubSpot CRM, Thinkific, Evernote Teams, Join.Me, Shopify, Microsoft Excel

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Q. What level of support does Thryv offer?

Thryv offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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Thryv product overview

What is Thryv?

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Key benefits of using Thryv

  • Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

  • Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

  • Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

  • Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

  • Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Webinars
    Documentation
    Videos

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    Why am I seeing this?

    Thryv features

    Functionality

    4.1

    /5

    445

    Total features

    152

    27 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    API
    Data Import/Export
    Email Marketing
    Mobile Access
    Customizable Branding

    Thryv users reviews

    Overall Rating

    4.2

    /5

    445

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.94/10
    Rating distribution

    5

    4

    3

    2

    1

    285

    82

    22

    8

    48

    Pros
    The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.
    I love that Thryv does everything that I need as a course creator, blogger and business agency owner needs. It is everything all in a fantastic package and the customer support is outstanding.
    I have had a terrific experience with Thryv. We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens.
    Cons
    No traffic actually comes to your website, everything goes through a proxy fake version of your site. You have no say so in how your ads look or what message they deliver.
    Haven't been getting ANY business or leads from this supposed program. Asked to be cancelled last year and yet to be cancelled and still being charged.
    I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
    DP
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    Desiree P.

    Owner

    Health, Wellness and Fitness, 1-10 employees

    Review source

    Overall Rating

    Worth every penny!

    Reviewed 2 years ago

    Transcript

    Desiree P.: Hi, I'm Desiree, and you should use Thryv because it's an all-in-one comprehensive system...

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    Dan M.

    President

    Insurance, 1-10 employees

    Review source

    Overall Rating

    Thryv User Review

    Reviewed 2 years ago

    Transcript

    Daniel M.: Hi. My name's Dan. I work in insurance. I'm president of an insurance agency, and I give Thryv...

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    Marc W.

    Verified reviewer

    Sports, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Best App Out There.

    Reviewed 5 years ago

    I run my whole business now from this software.

    Pros

    User friendly and customer support. I use it for estimates, invoices, payments with Braintree and it's calendar is fantastic- automated text messages to my clients in the mornings is really cool.

    Cons

    I thought the price was high but after I've seen the ROI, it's the best investment I've ever made.

    Vendor response

    Hi Marc, We're very happy to know how satisfied you are with Thryv! Thank you so much for choosing to be a valued client and for taking the time out of your busy schedule to provide your feedback! - Ed

    RB
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    Richard B.

    Music, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    New User

    Reviewed 2 years ago

    I like the website more than the one we were using.

    Pros

    I use the website the most which is critical.. I'm still learning the other features which will raise our ratings I'm sure.

    Cons

    Need more help on using and integrating the features.

    Vendor response

    Hi Richard, thank you for your review. We are glad to hear that you are enjoying your website and ThryvPay. Whenever you need help with Thryv's features, we offer tutorial videos, or you can call our 24-Hour Thryv Support team at 844-998-4798. - Gabe

    AR
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    Anonymous Reviewer

    Verified reviewer

    Law Practice, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    All Glitter and No Substance

    Reviewed 4 years ago

    We did not renew our contract with Thryv. Instead, we went with another company that specializes website design and marketing for businesses like mine. I checked them out on Yelp, Capterra and a couple other review sites. (I didn't do this when I signed up with Thryv and I should have.) I'm very satisfied with this new company so far. My involvement has been only to review and comment on their work. My recommendation to anyone looking for website and marketing assistance is to go with a company that specializes in working with your type of business and check out as many review sites as you can before making your decision.

    Pros

    Thryv is tied into the "Original" Yellow Pages. I liked the person who sold me the program as a package with my Yellow Pages advertising. All she knew about the program was what Thryv told her and if you've ever dealt with any high tech sales people, you know that their answer to any question about what the program can do is "yes", "sure", "you bet", "no problem", etc. Then when you deal with tech support that tell you that they have no idea what the salesperson was talking about. I believe that my YP sales person was simply telling me what the Thryv marketing people told her.

    Cons

    1. Its a "one size fits all program". If you want something that is specifically for your type of business, you need to jerryrig the program yourself and to do that, you need an IT person. 2. I have a small business and we're busy. We do not have an IT department. We don't have a marketing department either. In order for the Thryv program to work, you need both unless you or one of your staff...

    Vendor response

    Hi, It certainly saddens us to know that you were not satisfied with your usage of Thryv. We take great pride in Thryv, its functionality, ease of use, and the client support that's offered. If you decide to try us again in the future, we'll ensure a satisfactory experience every step of the way. Thank you, Ed

    TW
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    Tony W.

    Farming, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Benefits of Thryv software package

    Reviewed 3 months ago

    Customer service is great. Every issue has been dealt with simply and in a very timely manner.

    Pros

    The software takes a lot off of my plate on a daily basis. It integrates well with Google and other platforms. I especially like the calendar

    Cons

    Being fairly new to the customer online scheduling, I have found a few quirks that I am still dealing with. Mainly, the fact that people who try to do scheduling themselves are unaware of my current phone scheduling. I have to physically enter every appointment that does not come through the software.

    Vendor response

    Hey Tony, we are excited to hear that Thryv has been able to take some things off of your plate. We understand there is always a transition period when it comes to changing to software. But always remember, that our team is here whenever you need help or a refresher on Thryv! - Gabe

    LS
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    Leslie S.

    Financial Services, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Thryv ~ small business software more like an assistant

    Reviewed 8 months ago

    Great software - very professional staff and always willing to help. Thanks!

    Pros

    Using Thryv helps our company stay organized and do what sales needs to accomplished. CRM, calendar, sms texting, and website are a few of the areas we use. So much more.

    Cons

    There is a learning curve. Many aspects with Thryv using partnerstack etc. Once you learn, very easy!

    Vendor response

    Hi Leslie, thank you so much for your review. We are so excited to hear that Thryv is helping you stay more organized and able to communicate easier with your customer. If you ever need assistance, please call our Free 24-Hour Thryv Service line at 844-998-4798. - Gabe

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