Thryv Pricing, Features, Reviews & Comparison of Alternatives

Thryv

All-in-one management software built for small business

3.77/5 (91 reviews)

Thryv overview

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.

Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.

Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.
www.thryv.com

Pricing

Starting from
$59/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, French, German, Hebrew, Polish and 3 other languages, Portuguese, Russian, Spanish
Thryv screenshot: Users can manage invoices and bookings and track the amount of overdue or open payments Official Thryv Software TV Commercial - High Thryv!Thryv screenshot: Appointments can be scheduled within Thryv and automatically added to the calendarThryv screenshot: The dashboard provides users with an overview of finances, calendar events clients, campaigns, and moreThryv screenshot: Businesses can boost their online presence by deploying listings across the webThryv screenshot: Clients can be managed within the in-built CRM

Thryv reviews

Value for money
Features
Ease of use
Customer support
  3.6
  3.6
  3.8
  3.8
Anonymous

Thryv for HR use

Used daily for less than 6 months
Reviewed 2018-09-25
Review Source: Capterra

We chose the Thryv product, along with DexYP services, to enhance our recruiting efforts. We needed to improve our company's online image and increase our ranking within online searches. We have seen immediate benefits from the company's listings being consistent across online search platforms. This was extremely important timing for our company, which relocated during the first quarter of this year, after almost 35 years in one location. We are still in the "ramping up" stages as we get ready for the 4th quarter of this year, but we expect to see increased traffic to our company website, as well as people reaching out to us about working for our company. Thryv is easy to use from desktop or mobile device. The dashboard clearly shows the information I need to see at a glance and the navigation bar is divided into categories that make sense to a user (not just to the software designer) so I can quickly find what I need to work with. I really like the Social Media connection and the ability to search relevant topics and post directly from the Thryv software. Even better is the scheduling function that allows me to schedule a post during peak evening time when our target audience is most likely to be on social media to see it. Thryv also allows me to use multiple "tags" for the Leads so I can sort and find names and numbers within categories that I set up. Another feature that is very helpful is the Listings Management that allows our business to easily see that our online presence is correct and consistent across many platforms, such as Google, Yelp, Bing, Yahoo, & Foursquare and provides the option to "fix" any listings that do not accurately represent our business.

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Doug Derr`

Caution

Used daily for less than 6 months
Reviewed 2019-02-10
Review Source: Capterra

It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.I like that it advertised on over 60 sites supposedly

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Academy Frame Kim Costello

Thryve review

Used weekly for 2+ years
Reviewed 2019-01-26
Review Source: Capterra

Overall the experience has been okay. Our service manager has been awesome. CSR has taken the time to walk me through certain aspects of the product and has been working with us from the beginning. Before she came on board it was a stressful hassle to get the website looking how we wanted it. And it is frustrating when updates and fixes take a long time- like the current issues with AOL and Yahoo. I like that the dashboard is fairly easy to navigate and that when I need to update the website I can do so fairly quickly. There are some very unique features. I like that we can put coupons and buttons directly into the website.

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Dawn Cassara

We work with Thryv.

Used daily for 6-12 months
Reviewed 2018-11-13
Review Source: Capterra

I am very satisfied with the product and the company. We use Thryv heavily in our business.It has everything that a small business needs, but sometimes they need some help learning all that Thryv does, getting it set up, running their email/text campaigns, interfacing with their website, managing their social media posts through Thryv - that's what we help with. As a technical/database person throughout my career in corporate America, I highly recommend this product.

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Alanis Brittain

The most user-friendly software for businesses

Used daily for 6-12 months
Reviewed 2019-01-18
Review Source: Capterra

Our main goal was to get more organized with our in-home appointments, Thryv helps keep us on top of our schedule. We now can keep record of transactions, invoices, payments, and even texts messages to our main office line from each customer! Since we started using the software, our clients can not get over how much more professional Thryv makes our company look.

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Thryv pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starter: $59/month for 500 text and email campaigns per month and 100 estimates and invoices per month.

Essential: $99/month for 1000 text and email campaigns per month and 250 estimates and invoices per month.

Plus $199/month for 5000 text and email campaigns per month and unlimited estimates and invoices.

Thryv features

API
Activity Dashboard
Automatic Reminders
Calendar Management
Custom Fields
Customer Database
Customizable Templates
Electronic Payments

Activity Tracking (126 other apps)
Automatic Notifications (166 other apps)
CRM Integration (116 other apps)
Customizable Branding (152 other apps)
Customizable Reporting (132 other apps)
Data Import/Export (149 other apps)
Email Integration (150 other apps)
Email Templates (111 other apps)
Mobile Integration (119 other apps)
Reporting & Statistics (172 other apps)
Social Media Integration (129 other apps)
Third Party Integration (169 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Thryv

Key features of Thryv

  • Interaction tracking
  • Internal chat integration
  • Segmentation
  • Lead segmentation
  • Source tracking
  • Analytics/ROI tracking
  • Customer review platform
  • Review monitoring
  • Social media monitoring
  • Landing pages / web forms
  • Search marketing
  • Quotes/proposals
  • Social marketing
  • Appointment reminders
  • Calendar sync
  • Marketing automation integration
  • Recurring appointments
  • Online booking
  • Content / blogging platform
  • Contact import/export
  • Opportunity management
  • Contact database
  • SMS integration
  • Automatic reminders
  • Multi-channel marketing
  • SMS marketing
  • Ratings & reviews
  • Feedback management
  • Booking management
  • Online booking integration
  • Email invitations & reminders
  • Social network marketing
  • Customizable templates
  • Estimating
  • Quote management
  • Invoice management
  • Credit card processing
  • Filtered views
  • Tagging
  • Custom fields
  • Search functionality
  • Callback scheduling
  • Event scheduling
  • Communication management
  • Activity dashboard
  • Campaign planning
  • Campaign scheduling
  • Click-through tracking
  • Email tracking
  • Client portal
  • Advertising management
  • Calendar management
  • Class scheduling
  • Electronic payments
  • Chat
  • Customer segmentation
  • Permission management
View All Features

Benefits

Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.