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Thryv
5
323
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered software built for small business growth.
Table of Contents
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Thryv - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Thryv overview
Based on 515 verified user reviews
What is Thryv?
Thryv is a marketing automation solution offering key features such as confirmations/reminders, online booking, marketing automation, and mobile access, among others.
Who uses Thryv?
By industry, Thryv reviewers are most commonly professionals in construction (16%). The most frequent use case for Thryv cited by reviewers is social media marketing (43% of reviewers).
What do users say about Thryv pricing?
Some users say Thryv offers competitive pricing for robust features and appreciate managing their business with no hidden fees. Some reviewers report the price is higher than alternatives, and some find it too costly for small businesses.
What are the most popular integrations for Thryv?
The Thryv integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.3 out of 5 for its integration with Thryv) and Gmail (an email management product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Client Management
Website
Payments
Difficult cancellation process
Unreliable communication features
Thryv’s user interface
Thryv review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Thryv?
Reviewers appreciate Thryv for its all-in-one platform that streamlines client management, social media, payments, and website updates, making daily business operations easier. They find it user-friendly and say customer support is responsive, with staff often going the extra mile to resolve issues and provide training. They like having everything in one place, which saves time and improves organization.
Users report that Thryv sometimes has bugs, syncing issues, and missing features, especially for niche industries or advanced needs. They mention occasional frustrations with billing, onboarding, and limited customization in email campaigns or website design, but see ongoing improvements and updates.
Select to learn more
Who uses Thryv?
Based on 515 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Thryv's key features
GetApp's analysis of 84 verified user reviews collected between July 2021 and July 2024 identifies Thryv's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Thryv's confirmations and reminders capability. They find it reduces no-show appointments and keeps everyone on the same page. Users report it enhances communication with clients and provides a professional image. They say it helps them remember appointments and manage busy schedules. Some reviewers mention a desire for mobile notifications and more flexibility in email/text notifications. Users also highlight the integration with email and text, allowing direct communication with customers and reducing manual tasks. Of the 22 Thryv users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Reviewers highlight Thryv's online booking feature as a valuable tool for customer service. They say it allows clients to schedule appointments at their convenience, even outside office hours, saving time for both parties. Users report it eliminates back-and-forth scheduling and reduces no-call/no-shows. They find it easy to use and beneficial for managing appointments in one place. Some users mention that clients appreciate the convenience, though a few note it is not frequently used by all clients. Of the 25 Thryv users who gave detailed accounts of their use of Online Booking, 96% rated this feature as important or highly important.
All Thryv features
Features rating:
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Thryv pricing
Pricing plans
Pricing details:
User opinions about Thryv price and value
Value for money rating:
To see what individual users think of Thryv's price and value, check out the review snippets below.
Gary D.
President
Ricki T.
Owner
Thryv integrations (59)
Integrations rated by users
We looked at 515 user reviews to identify which products are mentioned as Thryv integrations and how users feel about them.
Integration rating: 4.3 (16)
Integration rating: 4.7 (11)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Integration rating: 4.5 (5)
Integration rating: 4.3 (4)
“Customers can pay online or in person”
Bridget B.
Director
Integration rating: 4.3 (4)
“Nahtlose Intergration in M365 inkl AD Anbindung”
Christoph D.
Head of Project Management Office
Integration rating: 5.0 (3)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Thryv customer support
What do users say about Thryv customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Thryv customer support.
Widely noted by reviewers, Thryv's customer support is responsive, professional, and quick to resolve issues.
A number of users appreciate the 24/7 support availability and multiple channels for reaching the team.
Multiple users value the helpful onboarding, ongoing training, and personalized assistance from support reps.
A limited number of users report inconsistent support quality, slow follow-up, and difficulty getting complex issues resolved.
Support options
Training options
To see what individual users say about Thryv's customer support, check out the review snippets below.
“We like their ease of access to customer service and we find that anytime we have an issue, our Thryv Rep is quick to address it and Thryv is quick to fix it or ease our mind. ”
Mark C.
Owner
“With their platform and knowledge, we have greatly improved our marketing exposure and client communications across the board. If you are looking for expertise and prompt, reliable services, I highly recommend Thryv and [sensitive content hidden]!”
Gary D.
President
“Customer support is clunky, mostly not helpful.”
Jennifer W.
Executive Director
“The software did not meet our needs for customer experience. ”
Justin R.
General Manager
Thryv FAQs
Thryv has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What is Thryv used for?
Thryv is an AI-powered small business software platform designed to help businesses manage customer relationships, automate daily operations, and grow more efficiently from one centralized solution. Built specifically for small and midsize businesses, Thryv combines CRM software, marketing automation, online scheduling, invoicing, payments, customer communication, reputation management, and sales tools into one easy-to-use platform. Thryv helps businesses streamline operations by replacing disconnected software with integrated tools that improve productivity, save time, and enhance the customer experience. With built-in customer relationship management (CRM) features, businesses can organize contacts, track customer interactions, manage leads, and automate follow ups across every stage of the customer journey. The platform includes marketing automation tools that help businesses attract and engage customers through email marketing, SMS marketing, automated campaigns, social media management, and online reputation management. Businesses can improve online visibility, generate more leads, manage customer reviews, and strengthen customer engagement from one platform designed for growth. Thryv also provides powerful business management tools for scheduling appointments, sending estimates and invoices, collecting payments, managing pipelines, and tracking sales opportunities. Automated reminders, customer communication tools, and workflow automation help businesses reduce manual tasks while improving response times and operational efficiency. Designed with small business owners in mind, Thryv offers an intuitive platform that supports industries including home services, healthcare, legal, beauty and wellness, insurance, real estate, automotive, coaching, and professional services. Whether managing appointments, communicating with customers, or automating marketing and sales workflows, businesses can simplify day-to-day operations while creating a more seamless customer experience. Thryv’s mobile and desktop accessibility allows businesses to manage operations from anywhere, helping teams stay connected and responsive. With scalable tools that support business growth, Thryv helps companies improve organization, increase productivity, strengthen customer relationships, and drive long term success. From lead management and customer communication to payments, marketing automation, and reputation management, Thryv delivers an all-in-one small business software platform designed to help businesses work smarter, operate more efficiently, and grow with confidence.
Q. Does Thryv support mobile devices?
Thryv supports the following devices:
iPhone, Android, iPad
Q. What level of support does Thryv offer?
Thryv offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum
