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Thryv
5
342
4
95
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered software built for small business growth.
Table of Contents
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Thryv - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Thryv overview
Based on 535 verified user reviews
What is Thryv?
Thryv is a marketing automation solution offering key features such as confirmations/reminders, online booking, marketing automation, and mobile access, among others.
Who uses Thryv?
By industry, Thryv reviewers are most commonly professionals in construction (17%). The most frequent use case for Thryv cited by reviewers is social media marketing (43% of reviewers).
What do users say about Thryv pricing?
Reviewers appreciate Thryv’s competitive pricing and consolidated features, and some reviewers feel the cost is justified by its functionalities. However, some users report the price feels high for small businesses, and some reviewers find it overpriced after the free trial.
What are the most popular integrations for Thryv?
The Thryv integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.3 out of 5 for its integration with Thryv) and Gmail (an email management product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Features
Customer Support
Difficult cancellation process
Communication feature limitations
Limited email campaign capabilities
Thryv’s user interface
Thryv review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about Thryv?
Reviewers appreciate Thryv for consolidating client management, social media, payments, and website tools into one user-friendly platform, saving them time and streamlining daily business tasks. They find customer support responsive and helpful, and say the software makes it easier to manage communications, automate campaigns, and maintain an organized workflow. Many highlight the convenience of managing social media and email marketing from a single dashboard.
Some say Thryv’s features can be overwhelming at first, and they encounter occasional bugs, syncing issues, or limitations in customization and reporting. They note that onboarding and integration may require extra effort, and a few mention higher costs or billing frustrations.
Select to learn more
Who uses Thryv?
Based on 535 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Thryv's key features
GetApp's analysis of 84 verified user reviews collected between July 2021 and July 2024 identifies Thryv's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Thryv's confirmations and reminders capability. They find it reduces no-show appointments and keeps everyone on the same page. Users report it enhances communication with clients and provides a professional image. They say it helps them remember appointments and manage busy schedules. Some reviewers mention a desire for mobile notifications and more flexibility in email/text notifications. Users also highlight the integration with email and text, allowing direct communication with customers and reducing manual tasks. Of the 22 Thryv users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Reviewers highlight Thryv's online booking feature as a valuable tool for customer service. They say it allows clients to schedule appointments at their convenience, even outside office hours, saving time for both parties. Users report it eliminates back-and-forth scheduling and reduces no-call/no-shows. They find it easy to use and beneficial for managing appointments in one place. Some users mention that clients appreciate the convenience, though a few note it is not frequently used by all clients. Of the 25 Thryv users who gave detailed accounts of their use of Online Booking, 96% rated this feature as important or highly important.
All Thryv features
Features rating:
Thryv alternatives
Thryv
Starting from
85
Per month
Zoho CRM
Starting from
14
/user
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Mailchimp
Starting from
13
Per month
Thryv pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- Ad Boosts
- Brand Boosts
- Search Boosts
- Social Boosts
User opinions about Thryv price and value
Value for money rating:
To see what individual users think of Thryv's price and value, check out the review snippets below.
Kristy D.
Independent Health and Medicare Insurance Broker
Eva T.
EXECUTIVE ASSISTANT
Thryv integrations (60)
Integrations rated by users
We looked at 535 user reviews to identify which products are mentioned as Thryv integrations and how users feel about them.
Integration rating: 4.4 (17)
Integration rating: 4.8 (13)
“Getting email notifications within the portal”
Steve M.
Principal
Integration rating: 4.5 (6)
Integration rating: 4.5 (5)
“It would be really great to have intuitive, two way integration between Asana and Google Calendar. I have found that the app integration at the project level only works if you already have something scheduled on Calendar, which is not the use I need.”
Kristin M.
Marketing Director
Integration rating: 4.5 (4)
“The Zapier integration is important because it connects ChatNorris with other business applications without requiring custom development. Workflows can react to new contacts or conversations and use the Send Message action to automate follow-ups and”
Diego C.
CEO
Integration rating: 4.3 (4)
Thryv customer support
What do users say about Thryv customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Thryv customer support.
The majority of users highlight Thryv's customer support as responsive, professional, and quick to resolve issues.
A significant portion of users appreciate the 24/7 availability and multiple support channels, making help easy to access.
Widespread user sentiment notes that support staff are knowledgeable, patient, and proactive in providing guidance and training.
A small group of reviewers report inconsistent experiences, citing slow responses, lack of follow-up, and limited support knowledge for complex issues.
Support options
Training options
To see what individual users say about Thryv's customer support, check out the review snippets below.
“We like their ease of access to customer service and we find that anytime we have an issue, our Thryv Rep is quick to address it and Thryv is quick to fix it or ease our mind. ”
Mark C.
Owner
“With their platform and knowledge, we have greatly improved our marketing exposure and client communications across the board. If you are looking for expertise and prompt, reliable services, I highly recommend Thryv and [sensitive content hidden]!”
Gary D.
President
“Customer support is clunky, mostly not helpful.”
Jennifer W.
Executive Director
“A team member no longer works with Thryv. ”
Joseph S.
Owner
Thryv FAQs
Q. What is Thryv used for?
Thryv is AI-powered small business software that helps businesses get found online, win more customers, and drive repeat business. Instead of managing multiple disconnected tools, Thryv brings customer communication, CRM, online scheduling, payments, websites, local listings, reputation management, social media, email and SMS marketing, automation, and AI into one connected platform. Whether you're building your online presence, managing customer relationships, or growing your business, Thryv helps streamline daily operations, improve visibility across traditional and AI-powered search, and save time with intelligent automation. With flexible plans, guided onboarding, and dedicated support, Thryv gives small businesses everything they need to grow with confidence.
Q. Does Thryv support mobile devices?
Thryv supports the following devices:
iPhone, Android, iPad
Q. What level of support does Thryv offer?
Thryv offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum
