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Bright Data
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web data collection and extraction tool
Table of Contents
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Bright Data - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Bright Data overview
What is Bright Data?
Bright Data is a data collection platform that helps businesses collect crucial data from millions of websites. Bright Data's powerful geo-targeting technology allows users to access sophisticated target sites, while their intuitive interface enables users to easily manage and optimize proxy network performance. Other uses include verification of ad placements, SEO monitoring, and web testing. Bright Data also provides pre-collected datasets to aid in identifying and analyzing trends. Bright Data's comprehensive solution allows users to take action on the valuable insights gained from this internet data – whether it be for SEO or other marketing purposes.
The platform works by using pre-defined data collectors, designed to work with specific web platforms. There are hundreds of existing collectors, but users may request new developments, if needed, or create their own using the Bright Data IDE. Data is extracted via anonymizing web proxies, and the data collectors use intelligent algorithms to adapt to site changes and blockers. Bright Data works in real-time and provides data reports in JSON, CSV, or XLSX formats.
Key benefits of using Bright Data
- No coding or infrastructure is necessary
- Customizable & ready-made templates
- Immediately-usable data spreadsheets
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Proxy Services
Customer Support
Ease of Use
Pricing
Account Management
Bright Data’s user interface
Bright Data pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.6
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Bright Data?
Pricing, certain domains (Microsoft) and SMTP are blocked, no SOAX5 mobile proxy
Select to learn more
Who uses Bright Data?
Based on 67 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Bright Data's key features
Most critical features, based on insights from Bright Data users:
All Bright Data features
Features rating:
Bright Data awards
Bright Data alternatives
Bright Data
Starting from
4
/user
Per month
Apify
Starting from
No pricing info
Octoparse
Starting from
No pricing info
ScrapingBee
Starting from
No pricing info
Bright Data pricing
Value for money rating:
Starting from
4
/user
Per month
User opinions about Bright Data price and value
Value for money rating:
To see what individual users think of Bright Data's price and value, check out the review snippets below.
Colin B.
CTIO
Oleg B.
Founder
Bright Data integrations (2)
Top integrations
Bright Data customer support
What do users say about Bright Data customer support?
Customer support rating:
We analyzed 22 verified user reviews to identify positive and negative aspects of Bright Data customer support.
Widespread user sentiment highlights fast, knowledgeable, and highly effective customer support that resolves issues promptly.
A few users report slow response times, difficulty contacting support, or lack of communication regarding scheduled meetings.
Support options
Training options
To see what individual users say about Bright Data's customer support, check out the review snippets below.
“For us at changedetection.io , we found the customer support to be EXCELLENT, their services are solid, but when you're building a business you really need a good relationship with your provider, because there's always questions and things to resolve, ways to work better together etc.”
Leigh M.
Founder
“Customer service is just awesome. Whenever I had a question, it's been addressed and solved.”
Marek B.
CEO
“People from support take a little bit too much time to respond.”
Stefan S.
Backend Developer
Bright Data FAQs
Bright Data has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Bright Data support?
Bright Data supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Hebrew, Japanese, Portuguese, Portuguese, Portuguese, Russian, Spanish
Q. Does Bright Data offer an API?
Yes, Bright Data has an API available for use.
Q. What level of support does Bright Data offer?
Bright Data offers the following support options:
24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk
