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Concept3D Logo
Concept3D
4.8
(37)

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Cloud-based 3D mapping and virtual tour solution

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(6)

Concept3D Pricing, Features, Reviews and Alternatives

Concept3D product overview

What is Concept3D?

Concept3D is a cloud-based solution, which helps enterprise level organizations create and manage 3D maps and virtual experiences to improve engagement with visitors as well as clients. Designed for convention centers, data centers, event spaces, health clinics, large commercial sites, retirement facilities, hotels and resorts, theme parks, universities and colleges, the centralized platform allows users to visualize location, integrate information, and deliver virtual messages using custom content.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Documentation
Webinars
Videos

Concept3D pricing information

Value for money

4.6

/5

37

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Concept3D features

Functionality

4.5

/5

37

Total features

35

4 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
API
Third Party Integrations
360-Site Stream
3D Visualization
Animation

Functionality contenders

Concept3D users reviews

Overall Rating

4.8

/5

37

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10
Rating distribution

5

4

3

2

1

28

9

0

0

0

Pros
This software created a beautiful, useful rendering of our campus. It really allowed our beauty to shine through.
The quality of the product is "over the top." The user community really likes the look, information provided and ease of use. This product is far and away better than anything else we evaluated.
Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.
Cons
Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.
My only complaint is not about Concept3D, but about myself. With limited staff and lots of other responsibilities, I haven't had time to exploit all of the potential of this tool.
It did take a couple of stops and starts to get the hang of the software.

Overall rating contenders

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Jason C.

Verified reviewer

Higher Education, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mapping Software for our entire college campus

Reviewed 3 years ago

Concept3D was awesome with our initial implementation and setting up our map to make sure our map was as accurate and realistic as possible. Since then, they've helped us evolve our map with new features and tools to make it a great tool for both wayfinding and general marketing.

Pros

Concept3D is a great mapping tool. It builds on top of the already recognizable Google Maps interface, yet allows clients like us to add specific renderings of our campus and detailed location info inside pin points.

Cons

The back end editor is a little cumbersome and confusing. But once you learn it, it's not bad. Plus, the customer service is excellent if you ever need assistance.

Vendor response

Hi Jason!! Thank you for your review and hearing how the interactive map helps with marketing and wayfinding.

BF
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Brian F.

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Concept3D Review

Reviewed 3 years ago
Pros

The ability to customize our map as new features get added around campus (new parking lots, attractions, etc.). Also, the capabilities of creating specific tours within our map for certain populations that visit our website.

Cons

CMS is somewhat of a learning curve to get used to and has a few quirks about it. Customization options can sometimes seem limited to more web savvy users who may want to add their own styles.

Vendor response

Hey Brian! Thank you for your review and hearing how you use the interactive map to keep your campus map updated and virtual tours to include all members of Mount Saint Mary's University community.

JT
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Jason T.

Marketing and Advertising, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of Concept3D interactive map product

Reviewed 3 years ago

The account management team at Concept3D was extremely helpful to us during the implementation process. They visited our campus for several days to walk our implementation team and numerous University stakeholders through the steps necessary to get our interactive map up and running. They helped us to develop a plan that allowed us to launch the product at 21 Penn State campuses. Even now that the product has been live for more than a year, Concept3D continues to be very receptive to our questions, needs and suggestions.

Pros

The Concept3D interactive map product is visually stunning and provides amazingly accurate representations of our campuses. It's a unique and attractive tool to help promote our university and to assist the thousands of visitors and new students who come to our campuses each year. Overall, the map CMS is easy to use and requires minimal training for staff to use it to create map locations and events. The ability to schedule events and locations and to share specific map location links have made the interactive map a valuable tool for advance promotion of campus events (sports, concerts, commencement, orientation, etc.), parking and construction projects.

Cons

There are a few CMS limitations that can be frustrating for map administrators, such as the inability to copy previously-created locations and to make multi-location edits, the lack of map snapping when drawing lines and polygons, and occasional issues when multiple administrators attempt to use the CMS simultaneously. The Concept3D product is not an ideal solution for print map needs, especially for large campuses. Using the Concept3D product for walking or driving directions is not as user-friendly or intuitive as Google Maps.

Vendor response

Hi Jason! Thank you for your comments and sharing how the platform is helping with event promotion. Keep your ears open for something in 2020 for Print Map!

WY
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Whitney Y.

Higher Education, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A wonderful product

Reviewed 3 years ago

It's been really great. The people have been great to work with and the program is fantastic.

Pros

It's incredibly easy to use on the front and the back end. Has some great features and we really like how you can create multiple tours.

Cons

I admittedly am very pleased with this and I'm not sure what I like least.

BP
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Bart P.

Higher Education, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Sky's the Limit with this Flexible Interactive Map

Reviewed 3 years ago

My university has been a Concept3D customer for about eight years. With the help of their support team, we have achieved our goal of presenting an informative interactive experience in which prospective students can "visit" the campus from wherever they are. The illustrated map shows that classic design of our campus buildings. Panoramic photos show the natural beauty of the campus and highlight some attributes of special interest. For example, prospective students can use this tool to tour the interior of student residence halls.

Pros

The Concept3D illustrated interactive map offers a great mix of functionality and familiarity. Because it is built as an overlay on the Google Map platform, the Concept3D map is instantly familiar and easy to use. Its customization features enable us to present as much information as we want to enhance the user's experience — text, photos videos, panoramic images, tours, etc. Built-in editing tools are easy to use. And Concept3D customer support is always helpful. We also like the way the Google platform allows us to highlight locations that are not on our campus, such as the international locations of international development student projects in countries all over the world.

Cons

My only complaint is not about Concept3D, but about myself. With limited staff and lots of other responsibilities, I haven't had time to exploit all of the potential of this tool.

Vendor response

Hi Bart! Gald to see hear all the ways you are using the map. Thank you for your comments!

Concept3D FAQs and common questions

Q. What type of pricing plans does Concept3D offer?

Concept3D has the following pricing plans:
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of Concept3D?

Concept3D has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Concept3D support?

Concept3D supports the following languages:
English


Q. Does Concept3D offer an API?

Yes, Concept3D has an API available for use.


Q. What other apps does Concept3D integrate with?

Concept3D integrates with the following applications:
ArcGIS, Localist


Q. What level of support does Concept3D offer?

Concept3D offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

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