ArcGIS Pricing, Features, Reviews & Alternatives

ArcGIS

Mapping & analytics system for visualizing data by location

4.56/5 (377 reviews)

ArcGIS overview

What is ArcGIS?

ArcGIS from Esri is an integrated collection of geographic information system (GIS) software products for multiple platforms and promising standards-compliant handling of spatial analysis, data management, and location-based 3D data mapping. Providing the contextual tools for mapping and spatial reasoning, ArcGIS enables users to visualize and analyze organizational business practice data in terms of its environmental location, while collaborating with others by sharing insights via not only maps, but apps and reports also. ArcGIS Online is specifically the hosted, online SaaS version of the product, offering a complete, cloud-based mapping solution.

ArcGIS Online promises a scalable, secure and compliant GIS that allows users to collaboratively use, create and share maps, while working with scenes, layers, analytics, data and also apps. In addition, access is granted to content within ArcGIS' Living Atlas of the World and its collection of geographic information sourced from around the globe including maps, apps and data layers relevant to a variety of working applications. Aside from the product's cloud infrastructure, ArcGIS is then supported by a suite of extra apps and a number compatible with iOS and Android devices. This includes the ArcGIS Companion app for field-based access to the viewing of organizational content, plus additional tools and features for data collection.
www.esri.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
ArcGIS screenshot: ArcGIS Online can be configured to match an organization’s needs and structure, creating user groups that reflect corporate teams or departmentsWhat is ArcGIS?ArcGIS screenshot: System dashboards support activity monitoring with the ability to view activity-based metrics across users, maps, and apps etcArcGIS screenshot: The SaaS-based ArcGIS Online allows created and shared 3D map visualizations to be scaled so that hundreds, thousands or millions of people can interact with them simultaneouslyArcGIS screenshot: Promising enterprise-ready support, organizational tools include group-based people management options, activity monitoring, dashboard metrics and moreArcGIS screenshot: ArcGIS Online provides a number of security and privacy certifications such a s compliance accreditation for FedRAMP, FISMA, Privacy Shield and TRUSTeArcGIS screenshot: ArcGIS is an integrated suite of GIS software products that promises a standards-based platform for conducting spatial analysis, data management and mappingArcGIS screenshot: ArcGIS Online from Esri is a SaaS-based mapping and analysis solution, securely hosted for 24/7 web-based accessArcGIS screenshot: Explorer for ArcGIS is a companion mobile app for iOS and Android devices, providing remote online / offline access to searchable mapsArcGIS screenshot: Collector for ArcGIS is a companion mobile app for iOS and Android that supports the remote collection and update of data using the map or GPSArcGIS screenshot: Navigator for ArcGIS is a companion mobile app for iOS and Android, providing map-based navigation for field-based workersArcGIS screenshot: ArcGIS Companion app is a native mobile companion for iOS and Android that facilitates mobile access to an ArcGIS Online organizationArcGIS screenshot: Create maps by dragging and dropping spreadsheets, uploading locally stored data files or connecting to content already stored within the cloudArcGIS screenshot: Smart suggestions are offered for the creation of the resulting data-driven visualizations, while also accepting custom styling choicesArcGIS screenshot: A suite of geographically accurate "basemaps" in vector format can be used as ready-made data canvas' and showing satellite pictures, streets, land and oceans etcArcGIS Overview
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ArcGIS user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.6
  3.8
  4.1
Bintang H.

The Function and Facilty Tools of Arcgis

Used daily for 2+ years
Reviewed 2020-07-16
Review Source: Capterra

These software has allowed me to undestand the concept of geostatistical analysist. And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis.

Pros
Tool geostatistical, geospatial analysis

Cons
There in few of module to learning tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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timothy t.

Excellent mapping software for the patient.

Used daily for 2+ years
Reviewed 2020-06-10
Review Source: Capterra

After about 100 hours of being hopelessly lost in the menus, import/export functions, and display properties, an average user will probably be able to impress their colleagues with a tidy and professional display of 2-d or 3-d data in a relevant map background, which very few other freeware programs are capable of creating.

Pros
With enough time and interest, the features available for ArcGIS and ArcGIS Pro are brilliant and all-encompassing. Using raw map datums and a collection of information allows users to expertly display any sort of 2-d grid on any map projection with tons of custom options for audience display.

Cons
The learning curve is very steep and the complexity of the software is overwhelming to new users. The number of navigable menus and sub-menus in the home screen of the project can be exhausting to figure out without doing everything incorrectly the first time. This is NOT the Microsoft Powerpoint of data display.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Aditya M.

Good software with great potential

Used monthly for 1-2 years
Reviewed 2021-04-24
Review Source: Capterra

My experience with ArcGIS has been really great. It helps me and makes me work faster with Survey data and geographic data to understand my civil engineering projects in the initial stages. For civil-related projects, We need to understand where the project is located, what type of land it is, what type of soil we have, whats the traffic data and what is the demographics. ArcGIS takes care of it all. It is difficult to navigate through the software but it gets the work done.

Pros
The database for ArcGIS is one of the topmost useful and the biggest data that can be useful for engineering and non-engineering purpose. ArcGIS can be used to compiling data, use it on maps, and analyzing multiple datasets to be useful for engineering applications. I have been using ArcGIS for designing drainage systems and stormwater drainage in the initial stages of projects.

Cons
This software is not easy to understand and use for practical applications. The training and tutorial from Esri are not that helpful to solve the problems. They teach you to use the software but do not train you to apply it practically. The user interface is not easy to handle. This software has so much data in it that it takes a lot of time for you to understand what needs to be done. It can be improved if ESRI can make better tutorials and create application-based plug-ins or add ons to be helpful for a particular project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nathan B.

I use ArcMap daily, but almost always as a part of my overall editing flow.

Used daily for 2+ years
Reviewed 2018-02-16
Review Source: Capterra

It makes the start of very pretty maps, sometimes. I almost always generate base layers here, and then export them into illustrator/photoshop to do actual final renders.

Pros
The styling guides are better than any other options out there - once you can learn to navigate the byzantine menus. I've used QGIS, Globalmapper, AutoCad, and Microstation, and maps just look better in ArcMap than in any others -it's made for creating display mapping. I know that there are other programmatic things you can do, but for my workflow, I use it almost exclusively for building maps for display.

Cons
The menus are silly that you have to go that far down a rabbit hole, processing is a nightmare (especially with messy geometry), and I used to (until I quit trying altogether) find myself trying a processing task in ArcMap, watching it fail, and then trying it again in GlobalMapper/QGIS and it would do fine. Processing is a very weak point in ArcMap, at least from my perspective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Brian H.

Utility mapping on both the desktop and mobile devices

Used daily for 2+ years
Reviewed 2021-03-09
Review Source: Capterra

Our mobile workforce has become significantly more efficient due to the ArcGIS platform and the systems that we have built upon its frameworks. ArcGIS has become a core piece of our business and our daily operations, and we continue to increase its use and integration with other systems.

Pros
ArcGIS continues to evolve as a product as our needs grow as a customer. We are moving away from desktop-based GIS, with nearly all employees now using mobile devices as their primary tool to access our utility mapping data. ArcGIS Online has made this available, and we continue to grow our mobile offerings, though the AGOL platform still allows us numerous areas for us to continue to explore and utilize to improve our field workflows. Numerous samples, test applications, etc. are provided by ESRI to get you started, and since they're the industry leader, there are tons of real-world examples of the software in use that are available to the public.

Cons
ArcGIS is an enormously complex software platform, with tons of automation and analysis tools available. However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding of the systems. Prerequisite setup steps aren't always included in the documentation, instead it's often written with some assumptions in mind. Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation. The robustness of the platform can also lead to additional steps for end users, as they have to work through options that aren't relevent to them, but cannot be hidden from their view. One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember the sequence of steps to get to the organization login. There should be increased administrator options available to simplify/restrict options available to the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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ArcGIS pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

ArcGIS Online pricing (<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator.

Large organization pricing (100+ users): Contact ArcGIS for a quote.

ArcGIS features

Activity Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Data Visualization
Predictive Analytics
Real Time Analytics
Real Time Data
Visual Analytics

API (244 other apps)
Ad hoc Reporting (192 other apps)
Collaboration Tools (153 other apps)
Customizable Reports (151 other apps)
Dashboard (215 other apps)
Key Performance Indicators (139 other apps)
Performance Metrics (230 other apps)
Reporting & Statistics (207 other apps)
Reporting/Analytics (304 other apps)
Search/Filter (259 other apps)
Third Party Integrations (166 other apps)

Videos and tutorials

Additional information for ArcGIS

Key features of ArcGIS

  • 3D imagery
  • Map creation
  • Spatial analysis
  • Map sharing
  • Census data integration
  • Activity management
  • Activity tracking
  • Application sharing
  • Automatic notifications
  • Customizable templates
  • Data connectors
  • Data import
  • Data mapping
  • Graphical user interface
  • Mobile integration
  • Multiple data sources
  • Offline access
  • Real time analytics
  • Real time data
  • Secure data storage
  • Single sign on
  • Activity dashboard
  • Visual analytics
  • Authentication
  • Drag & drop interface
  • Image editing
  • Role-based permissions
  • User activity monitoring
  • Dashboard creation
  • Geographic maps
  • Graphical data presentation
  • Monitoring
  • Task management
  • Engagement analytics
  • User management
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Benefits

ArcGIS Online is the cloud-based SaaS version of ArcGIS, representing a collaborative online mapping and analysis solution that is accessible from anywhere at anytime, secured and compliant with FedRAMP, FISMA and TRUSTe accreditation.

Enterprise-ready tools include Single Sign-On (SSO) access, group-based people management, assignment of privileges and licenses, plus the monitoring of both internal activity metrics within an organization and those for maps / apps shared publicly.

Map creation is made as simple as dragging and dropping a spreadsheet, uploading local data files or connecting cloud stored content, before smart mapping generates suggestions for plotting data-driven visualizations while offering custom styling choices.

A collection of "basemaps" are available in vector format for high-resolution fidelity and flexible styling, consisting of satellite imagery, street maps, landscapes, oceans and more.

ArcGIS Apps offer an additional collection of integrated, location-based apps for field access, with ArcGIS Companion providing native remote access to an ArcGIS Online organization via iPhone and Android devices.