Mouseflow vs Smartlook

HubSpot Marketing Hub

Intercom

Hotjar

Crazy Egg

UXCam

FigPii

Compare Mouseflow and Smartlook based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Lucky Orange

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site.

Instant heatmaps: See at a glance which areas on your page drive the most engagement.

Session recordings: Watch how people use your site.

Insights: Learn what's working and what isn't.

With Mouseflow, you get 6 types of heatmaps built automatically for all your pages to truly understand what get your visitors' attention, where they click, how they move on your site, their geo location, how far they scroll your page and a live heatmap revealing dynamic elements interaction.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Behavioral Analytics

Behavior Analytics

Behavior Tracking

Campaign Analytics

Campaign Management

Click Tracking

Cohort Analysis

Commenting/Notes

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customer Journey Mapping

Customer Segmentation

Customizable Questions

Customizable Reports

Dashboard

Dashboard Creation

Data Analysis Tools

Data Import/Export

Data Visualization

Dynamic Content

Element Analytics

Embeddable Maps

Engagement Tracking

Form Analytics

For Mobile

For Sales Teams/Organizations

For Websites

Funnel Analysis

Geographic Maps

Goal Setting/Tracking

Heatmaps

Hover Maps

Interactive Reports

Keyword Tracking

Multi-Language

Multiple Site Management

Pageview Tracking

Performance Metrics

Product Data Management

Prototype Creation

Radial Mapping

Referral Tracking

Reporting/Analytics

Reporting & Statistics

Screen Activity Recording

Scroll Maps

Search/Filter

Session Recording

Single Sign On

Site Search Tracking

Surveys & Feedback

Tagging

Territorial Mapping

Third-Party Integrations

Time on Site Tracking

Trend Analysis

Unmoderated Testing

Usability Testing

Usage Tracking/Analytics

User Interaction Tracking

User Journeys

User Management

User Research Analysis

Visitor Tracking

Visual Analytics

Website Analytics

Web Traffic Reporting

Open Source

Mouseflow

Web-based

Android

Windows

iPhone

Linux

iPad

Free

Starter

Growth

Business

Enterprise

The funnel and form analytics features are especially helpful for identifying conversion drop-offs and improving UX.

It provides clear, visual insights into user behavior that help us continuously improve website performance and conversion rates.

Operations Manager

It truly gives you X-ray vision into user behavior, transforming guesswork into data-driven decisions.

Product Manager

I want to be able to see how my users are going from website 1 to website 2 when using custom apps.

Mouseflow makes it incredibly easy to understand user behavior with its session replays and heatmaps.

Mouseflow has been an absolute game-changer for my website optimization efforts.

Finally, I have to give a major shout-out to their customer service team. Whenever I've had a question, their support has been incredibly friendly and fast.

Product Analyst

I enjoy being easily able to replay sessions to see where the user falls off or notices a hitch in progress.

It's reassuring to know there are knowledgeable "behavior analytics gurus" ready to help you get the most out of the platform.

Digital Marketer

Great, can't do effective conversion rate optimization without it.

I've used many analytics tools over the years, and this is one of my favorites!

I wish there were smarter ways to surface the ones that truly matter without having to tag everything manually.

I really have nothing that made me dissatisfied about the customer support.

Analyst

It allows me to track mouse movement, click activity, and scroll behavior on a website when a visitor enters our site.

This tool allows me to make wise judgments based on actual activity, just like other heatmap and visitor tracking tools.

Head of Marketing & Sales

Quickly identify strengths and weaknesses on any page by analysing visitor behaviour across multiple parameters such as: 'Live' 'Click' 'Scroll' 'Movement' & 'Attention - and then take action to A/B test your site and make improvements.

Data Analyst 

With immediate heatmaps, I can identify trends and increase conversions.

Sr.Manager

Screen recordings are the icing on the cake when it comes to analyse the performace of the website

I can use scroll heatmaps to see where visitors pay attention.

Photographer and Filmmaker

I designed my website based on what I've learnt, how I would use it and what I think looks good but my clients have a completely different agenda to me and finding out what I need to change or improve in order to make it easier accessible, is invaluable.

Apart from using it for my own properties, it's the tool I ask my client to purchase and work with. Although there are free alternatives, Mouseflow evolved & endured the challenge for remaininng a paid service

Researcher 

Our dashboard shows even the smallest details of how users act.

So, I can make better business decisions than when I only have hypothetical situations to go on.

Head of Front End

Good, gives enough options and data to understand the website and user behaviour based on heat maps and funnels.

Chief Experience Officer

Mouseflow helps us achieve 10-30x the industry average conversion rates on our various pages.

Business Head

Funnels which also gives a quick view of the dropouts helps in streamlining our flow to minimise dropouts.

I may learn anything about our website visitors using this application.

Analyze how effective each page on our website is.

Owner

It recorded the user sessions without any major obstacles

The tool is been active in the market enough time to have reached a maturity level that allows to offer what is essential and mission critical.

President

I'm still trying to figure out why some known visits recorded from other tags on my website are not showing up as a recording

guitar teacher

I can check commonly visited pages, looking for errors and based on the users activity, I can make changes aimed at streamlining their interactions.  

Project Manager

im still looking for some materials on how to interpret the results of heatmap and recordings, but im sure i will find those on the website

We've been able to tweak the flow of our website to improve the consumer experience while shopping.

Coach

I love mouseflow it gives interesting data

Inbound Marketing Specialist

Easy to customize and record the pages that were critical to my team to report/track

UX designer

Measurement restrictions according to the number of recordings.

Mouseflow is so easy to integrate with your website, and the playback interface is efficient and very intuitive

Software Engineer

I loved it and it overall helped to increase the traffic by knowing user interactions behavior .

I was always trying to guess why visitors were not clicking through to my product pages from the company homepage...

Other than the primary feature of recording the movement on the page, the ability to view the pages visited.

There are quite a few limitations in the 'Free Forever' plan, but then again, what would you expect on that plan?

Director

Between watching the browser recordings and the heat maps, you get a clear picture where drop off is and subsequently what to fix and where.

Organizer

The overview on which you can immediately see what has gone on

Head of Demand Generation 

With the pandemic, it's not easy to do on-site testing for our website. With Mouseflow it's much more convenient  to conduct research on our users and draw insights from actual, unbiased behavior.

We are using the software to identify usability issues and software bugs in our application.

Digital marketing manager

I've been using Mouseflow for many years -I moved to a new role in a new company and kept using it.

Heatmap

User Dashboard

User Feedback

Recording

Conversion Rate

Website Improvement

Session View

Website Testing

Page Interaction

Funnel

Large Enterprises

Small Business

Freelancers

Mid-size Business

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

Mouseflow vs Smartlook Comparison (2026)

Mouseflow

Smartlook

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives