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Pendo vs Usermaven Comparison (2026)

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Usermaven logo

Usermaven

Overview

Identify invisible friction, accelerate adoption, and improve software experiences with analytics. Start collecting app and user data immediately with little to no engineering effort.

Usermaven is a marketing attribution tool that shows which marketing actually drives revenue. It combines multi-touch attribution, website and product analytics, and CRM data to help B2B SaaS teams and agencies prove ROI.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

238

5

4

3

2

1

142

86

7

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.9

80

5

4

3

2

1

72

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

“The segmentation options are strong, so we can target messages by account tier, behavior, or region instead of blasting everyone. And the last one THE DARK THEMING, allowing teams to support any theme personalization without needing of code change.”
DK

Dhavalkumar K.

Principal User Interface Engineer

“The only draw back is that feature and page tagging can be tedious and take awhile. But I do like that I control what is tagged or not tagged and tracked.”
EC

Emilee C.

VP Product

“The ability to gather feedback directly within the app has streamlined our decision-making process and improved customer satisfaction.”
FM

Felicity M.

Project Manager

Pros

“Robust for customer journey and client attribution so you can see what activities are working and what leads are doing before they buy.”
Verified reviewer profile picture

Susan M.

CEO

“I especially value the reporting features and that Usermaven remains ad-blocker-resistant, which makes the data more reliable.”
MJ

Myriam J.

Owner

“You can see the entire journey of a visitor on your website, and to me, this is very valuable data to have. Since I have a web design agency, I also started implementing Usermaven on all the sites of my clients, to also easily see the results of the new website design.”
Cd

Ceesjan d.

Partnership Director

Cons

“Some of the more advanced dashboards and exports feel a little rigid, and customizing reports beyond the built-in templates can be tedious.”
DK

Dhavalkumar K.

Principal User Interface Engineer

“Most things do not require any code updates on my end, but some do which can be annoying for my specific industry who upgrade slowly.”
EC

Emilee C.

VP Product

“Additionally, the pricing can be a barrier, especially for smaller teams or organizations looking to scale.”
AD

Antoine D.

Product Manager

Cons

“Lacks a native mobile app for on-the-go insights.”
ki

kina i.

architect

“I also have found that syncing of sites can be a bit buggy at times, where I need to refresh my dash to see it.”
DC

Dave C.

Developer

“Can't download customer journey information”
FS

Fritz S.

CEO

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features164
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • B2B Attribution
  • B2C Attribution
  • Behavior Tracking
  • Behavioral Analytics
  • Blended Learning
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Chat/Messaging
  • Churn Management
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Linking
  • Data Modeling
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Drag & Drop
  • Electronic Forms
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Funnels
  • Gamification
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Guest Access
  • HR Management
  • Heatmaps
  • Idea Management
  • In-App Events Tracking
  • In-App Training
  • Integrations
  • Interactive Content
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Management
  • Live Chat
  • Machine Learning
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multiple Site Management
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offboarding
  • Orientation Workflow Management
  • Pageview Tracking
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Prospecting Tools
  • Pulse Surveys
  • Quantitative Analysis
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Retention Tracking
  • Revenue Tracking
  • Role-Based Permissions
  • Screen Activity Recording
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Software Testing Management
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Timeline Management
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Onboarding
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Workflow Management
  • Total features19
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • B2B Attribution
  • B2C Attribution
  • Behavior Tracking
  • Behavioral Analytics
  • Blended Learning
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Chat/Messaging
  • Churn Management
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Linking
  • Data Modeling
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Drag & Drop
  • Electronic Forms
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Funnels
  • Gamification
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Guest Access
  • HR Management
  • Heatmaps
  • Idea Management
  • In-App Events Tracking
  • In-App Training
  • Integrations
  • Interactive Content
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Management
  • Live Chat
  • Machine Learning
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multiple Site Management
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offboarding
  • Orientation Workflow Management
  • Pageview Tracking
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Prospecting Tools
  • Pulse Surveys
  • Quantitative Analysis
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Retention Tracking
  • Revenue Tracking
  • Role-Based Permissions
  • Screen Activity Recording
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Software Testing Management
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Time on Site Tracking
  • Timeline Management
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Onboarding
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations29
  • Amazon Redshift
  • Calendly
  • ChurnZero
  • Confluence
  • Domo
  • Drift
  • Elastic Enterprise Search
  • Fivetran
  • Fullstory
  • Gainsight CS
  • HelpDocs
  • HubSpot CRM
  • Igloo
  • Jira
  • LaunchDarkly
  • LogRocket
  • Looker
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Snowflake
  • Tableau
  • Tray.io
  • TrustRadius
  • UserTesting
  • Voxpopme
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Amazon Redshift
  • Calendly
  • ChurnZero
  • Confluence
  • Domo
  • Drift
  • Elastic Enterprise Search
  • Fivetran
  • Fullstory
  • Gainsight CS
  • HelpDocs
  • HubSpot CRM
  • Igloo
  • Jira
  • LaunchDarkly
  • LogRocket
  • Looker
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Snowflake
  • Tableau
  • Tray.io
  • TrustRadius
  • UserTesting
  • Voxpopme
  • WordPress
  • Zapier
  • Zendesk Suite