Pentaho vs Domo

Microsoft Power BI

Tableau

Google Analytics 360

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices

Tableau is a business intelligence and analytics platform that enables users to connect to databases, create data visualizations, and share insights. The platform offers deployment options including cloud-based, self-hosted, and desktop environments with drag-and-drop functionality for building interactive dashboards. It features AI-based analytics capabilities, integration with Salesforce CRM, and supports visual storytelling and collaboration across organizations.

Enterprise-level analytics platform for marketers, BI staff, and online businesses to gain insights into customer website interactions.

Pentaho couples data integration with business analytics in a modern platform that brings together IT & business users to access, visualize & explore their data

Access Controls/Permissions

Activity Dashboard

Ad hoc Analysis

Ad hoc Query

Ad hoc Reporting

Alerts/Notifications

Audit Management

Benchmarking

Big Data Analytics

Charting

Customizable Branding

Customizable Dashboard

Customizable Reports

Dashboard

Dashboard Creation

Data Analysis Tools

Database Support

Data Import/Export

Data Mining

Data Quality Control

Data Transformation

Data Visualization

Drag & Drop

Job Scheduling

Key Performance Indicators

Match & Merge

OLAP

Performance Management

Performance Metrics

Pipeline Management

Predictive Analytics

Profitability Analysis

Real-Time Analytics

Relational Display

Reporting/Analytics

Reporting & Statistics

Sales Reports

Scheduled/Automated Reports

Search/Filter

Single Sign On

Strategic Planning

Trend/Problem Indicators

Version Control

Visual Analytics

Visual Discovery

Workflow Management

Open Source

Pentaho

Web-based

Windows

iPad

Android

iPhone

Linux

CloverDX

Smartsheet

Associate System Engineer 

It has limitations in customized templates, user community is not so high compared to other BI tools and compatibility issue with JDBC connector is definite area of improvement.

Customer Support

Integrations

Small Business

Large Enterprises

Mid-size Business

Hitachi Vantara

Analyst

Overall Domo provided all the functions needed out of our BI software and allowed for the connections needed and provided excellent customer service when needed.

Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps.

Accounting

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Escalation

Application Development

Application Management

Association Discovery

Audit Trail

Budgeting/Forecasting

Cash Management

Collaboration Tools

Compliance Tracking

Consolidation/Roll-Up

Conversion Tracking

Customer Database

Customer Journey Mapping

Customizable Templates

Customization

Data Aggregation and Publishing

Data Blending

Data Capture and Transfer

Data Cleansing

Data Connectors

Data Discovery

Data Extraction

Data Integration

Data Management

Data Migration

Data Security

Data Synchronization

Data Warehouse

Deployment Management

Device Enrollment

ERP integration

ETL - Extract Transfer Load

Financial Reporting

Forecasting

Functions/Calculations

Funnel Analysis

General Ledger

Goal Management

Graphical User Interface

HR Management

Income & Balance Sheet

In-Database Processing

Information Governance

Integrated Development Environment

Integration into Third Party Applications

Integrations Management

Interactive Reports

KPI Monitoring

Marketing Reports

Metadata Management

Mobile Access

Mobile Dashboards

Mobile Reporting

Multiple Data Sources

Multi-User Collaboration

Multivariate Analysis

Non-Relational Transformations

Private Dashboards

Profit/Loss Statement

Progress Tracking

Project Management

Public Dashboards

Publishing/Sharing

Real-Time Data

Real-Time Updates

Regression Analysis

By industry, Domo reviewers are most commonly professionals in computer software (15%). The most frequent use case for Domo cited by reviewers is data visualization (65% of reviewers).

Users and use cases

Reviewers indicate that Domo’s pricing is higher than other tools, and many users feel it is expensive for small businesses. Some users report frustration with limited free features, extra costs, and the lack of monthly payment options. However, some reviewers find Domo more affordable than certain competitors and appreciate its value if their organization can justify the investment.

Value for money

The Domo integration most frequently cited by reviewers is NetSuite, an accounting product rated 4.3 out of 5 for its integration with Domo.

Domo is a data visualization solution with key features that include data visualization, data connectors, and more.

Domo

Looker

Sisense

Zoho Analytics

Geckoboard

Logi Symphony

Free

Paid

High, restrictive pricing structure

Planning & Logistics Manager

Small organizations may have a difficult time justifying the cost.

68% of reviewers feel negative about Domo’s pricing. Some users say the software is expensive compared to alternatives, with costs that can escalate due to user limits, data caps, or required add-ons. Reviewers indicate that small and medium businesses may struggle to justify the investment, as there are no entry-level packages or free versions. Some users feel that essential features are locked behind additional fees, and the pricing model can be confusing or difficult to predict. Users report that the high acquisition and ongoing costs are a significant barrier.

Slow, inconsistent support experience

43% of reviewers feel negative about Domo’s customer support. Some users report slow response times and frequent requests for repeated information when submitting tickets. Reviewers indicate that support is often only available at a premium, with standard helpdesk services described as unhelpful or difficult to access. Some users say resolving issues requires escalation and persistence, while others mention a lack of professionalism and overwhelmed support channels. Users feel the support experience can be frustrating, especially when facing technical problems or needing implementation assistance.

Easy, shareable dashboards

Manager of Analytics & Personalization 

DOMO is very user friendly for those building cards and dashboards or for those who are just using the dashboards.

86% of reviewers feel positive about Domo’s dashboards. Users think dashboards are straightforward to set up and customize, allowing them to monitor key metrics and campaign performance at a glance. Some reviewers find it easy to pull data from multiple sources and distribute dashboards across teams, which supports collaboration and keeps everyone informed. Reviewers indicate that dashboards are visually engaging, can be tailored for different job roles, and are accessible in real time. Users say sharing and managing access is seamless, which helps drive adoption across organizations.

Flexible, user-friendly visualizations

Digital Sales Manager

We use Domo for our reporting software and the speed in which the data loads and the way it visualizes performance for our clients has been a game changer.

Consultant

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story.

92% of reviewers feel positive about Domo’s data visualization capabilities. Reviewers appreciate being able to quickly transform complex, disparate data into clear, visually engaging graphics that are easy to interpret. Some users report that the platform’s drag-and-drop tools and real-time updates make it simple to create custom visuals without technical expertise. Users say the centralized web-based hub helps teams collaborate and interact with data efficiently. Some reviewers find that visualizations are attractive out of the box and support a wide range of business needs, from storytelling to real-time decision-making.

Intuitive, customizable interface

Data Analytics Manager

Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way.

84% of reviewers feel positive about Domo’s user interface. Some users say the interface is intuitive, visually appealing, and makes it easy to navigate between reports and dashboards. Reviewers appreciate the ability to customize views, drill down into data, and combine information from multiple sources without technical barriers. Users report that the platform’s layout simplifies complex tasks, such as data preparation and visualization, and supports efficient workflows. Some reviewers find that role-based access and interactive elements help teams quickly access and act on relevant insights.

Operations Support

It helps me in quick and impactful decision-making through the metrics I can build on a dashboard and integrate with ERP & SaaS products for my company.

Physical assistant

The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies

Business Intelligence Analyst

The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards.

Owner

I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform.

Sr Director, Implementation Operations

It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions.

Director of Data Analytics and Systems

I can connect to any number of systems, transform data, and visualize it literally within minutes.

Ecommerce and IT Manager

I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to.

Data Analyst

Domo makes it really easy to bring all your data together in one place and visualize it quickly.

Also, the PDP feature allows us to ensure we are only giving access to the authorized users and reduce unnecessary bureaucracy.

Account Coordinator

In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need.

Information technology analyst

We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along!