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Domo Logo
Domo
4.3
(278)

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Domo puts data to work for everyone

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(66)

Domo Pricing, Features, Reviews and Alternatives

Domo product overview

What is Domo?

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.

Key benefits of using Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
In Person
Documentation

Domo pricing information

Value for money

3.9

/5

278

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Domo features

Functionality

4.2

/5

278

Total features

120

20 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Reporting & Statistics
API
Dashboard
Search/Filter

Functionality contenders

Domo users reviews

Overall Rating

4.3

/5

278

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.96/10
Rating distribution

5

4

3

2

1

137

101

29

4

7

Pros
It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.
I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward.
The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.
Cons
Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours. My worst experience with domo was with their customer service/integration team.
I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.
So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Overall rating contenders

BB
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Brandon B.

Business Consultant

Hospital & Health Care, 51-200 employees

Review source

Overall Rating

Domo Makes Managing Easy

Reviewed 3 months ago

Transcript

Brandon: Hi, my name is Brandon. I'm a business consultant and I give Domo a five out of five stars....

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Jared L.

President

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

Domo is a good analytics platform for those who need a new solution

Reviewed 2 months ago

Transcript

Speaker 1: Hi, my name is Jared. I'm a business development specialist working with Solarium. I'd like...

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Billy S.

Security and Investigations, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Data Visualization and Data Warehouse Match

Reviewed a year ago

It is a fun software that allows you do experiment and become familiar with the data any way you want to.

Pros

I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.

Cons

Sometimes navigating the software is a little confusing, especially when switching between various datasets.

VB
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Victor B.

Public Relations and Communications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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a good product with the worst customer support

Reviewed 3 years ago

Good product with lots of promise let down by the worse customer support I've ever experienced.

Pros

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Cons

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

CC
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Chen C.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Domo is nice, but has too many problems with loading datasets.

Reviewed 6 months ago
Pros

visualizations, ddx.

Cons

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

AC
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Anil C.

Marketing and Advertising, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Data Analytics with Domo

Reviewed a year ago

Domo is essential tool to use for your data analytics.

Pros

Domo is essential tool to use for data and it gives you huge space to work on it.

Cons

Domo is helpful tool but they should improve the tool for.

AR
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Verified reviewer

Accounting, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Business intelligence solution

Reviewed 7 months ago

I'm not complaining apart from the price ofcourse

Pros

Domo is an excellent tool for creating high quality dashboards. the documentation is excellent

Cons

There is no free version and the subscription is very expensive

Domo FAQs

Q. What type of pricing plans does Domo offer?

Domo has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Domo?

Domo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Domo support?

Domo supports the following languages:
English, Japanese

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Q. Does Domo support mobile devices?

Domo supports the following devices:
Android, iPad, iPhone

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Q. Does Domo offer an API?

Yes, Domo has an API available for use.

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Q. What other apps does Domo integrate with?

Domo integrates with the following applications:
HubSpot Marketing Hub, CallRail, GitHub, Adobe Commerce, Google Analytics 360, Zoho CRM, Jira, Quickbase, Qualtrics CoreXM, Sage Intacct, QuickBooks Online Advanced, Oracle CRM On Demand, DocuSign, Zuora, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, Square Payments, NetSuite, Alchemer, NetBase Quid, Loggly, Twitter, Outbrain, Salesforce Marketing Cloud Account Engagement, SugarCRM, Harvest, Google Ads, Basecamp, Workday Adaptive Planning, LinkedIn for Business, Meta for Business, Quickbooks Online, Semrush, Velocify, SurveyMonkey, Keap, Adobe Workfront, Mailchimp, Twilio, Emma, Instagram, Marketo Engage, Dovetail, Xero, New Relic, Smartsheet, Webtrends, Toggl Track, Oracle Eloqua, Shopify, Zendesk Suite, Microsoft Excel

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Q. What level of support does Domo offer?

Domo offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Related categories