Domo Pricing, Features, Reviews & Comparison of Alternatives

Domo

Connecting people with the data they need to drive business

4.17/5 (141 reviews)

Domo overview

Domo is a cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solution. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible with Windows or Mac platforms, iPad tablets, and also works on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo also offers interactive visualization tools and instant access to company-wide data via a centralized dashboard. Users can filter, combine, and personalize the data they want into one or multiple dashboards.
www.domo.com

Pricing

Starting from
$83/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English, Japanese
Domo screenshot: Sales screen via mobileDomo-- Finally A Better LifeDomo screenshot: Marketing screen via tabletDomo screenshot: Sales screen via laptop

Domo reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.2
  4.0
  4.1
Louis Carrillo

Domo provides our team with an innovative and complete solution to Business Intelligence .

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Software Advice

After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive degree.

Pros
Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Cons
There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michelle Botma

Domo Review

Used daily for 6-12 months
Reviewed 2017-10-10
Review Source: Software Advice

Overall we are very happy with the cloud -based BI solution and would recommend it to other companies.

Pros
Beautiful interface and easy to use without any programming or SQL experience. Many important functions (variance calculation) that were missing have been added in the past months. ETL function makes it easy to combine various datasets from many different sources and many out-of-the-box connectors are already installed and ready to import data (google analytics, shopify, Instagram, Twitter, google sheets etc.). Reports can be exported into a customized powerpoint presentation with a button click and distributed to the company. The buzz messenger function allows our company to communicate quickly if there are issues with reports or if we see interesting trends and have questions. Great app that allows to view charts anywhere.

Cons
Customizable access rights would be beneficial. Currently there are 5 different access rights options. More flexibility in structuring the page (chart size options) and more color options in reports. The table format is very basic and needs improvement such as variance calculations and more layout options. Automatically scheduled reports and alerts can currently only be sent to Domo users with a license.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark Shields

Business Intelligence Done Right!

Used daily for 6-12 months
Reviewed 2016-12-05
Review Source: Capterra

Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Pros
DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons
DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Susan Boggs

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Used weekly for less than 6 months
Reviewed 2017-01-10
Review Source: Capterra

I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review: Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find! Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process. As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform). Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it! The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden! Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that?? The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Pros
All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons
The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cole Goebel

The things Domo can do are just astounding

Used daily for 6-12 months
Reviewed 2018-10-25
Review Source: Capterra

We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Pros
We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?

Cons
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Domo pricing

Starting from
$83/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard: $83 USD user/month

Professional: $160 USD user/month

Enterprise: $190 USD user/month

Domo features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Dashboard Creation
Data Filtering
Data Visualization
Drag & Drop Interface
Graphical Data Presentation
Real Time Analytics
Real Time Data
Visual Analytics

Customizable Reporting (77 other apps)
Data Import/Export (85 other apps)
Monitoring (70 other apps)
Real Time Reporting (54 other apps)
Reporting & Statistics (84 other apps)
Third Party Integration (71 other apps)

GetApp Analysis

More than just another business intelligence solution, Domo is a web-based platform that actually makes companies smarter. From helping marketers understand channel ROI to enabling manufacturers to optimize production capacity, it brings all business data together into one intuitive, streamlined platform.

Designed for businesses in a number of industries, Domo is an executive management platform that connects the data that its users rely on from third-party services and pulls it into a centralized location. Everyone from CEOs to sales reps, marketers, and even contributors has the ability to uncover, visualize, and present business data in real time.


What is Domo?

A business management platform with sophisticated cloud-based features, Domo was created to guide fast, informed decision making patterns. When users connect all of their business data—linking sources such as SAP, Google Analytics, DocuSign, and Salesforce, among many others—they bring the information being generated by these sources out into the open. This empowers everyone to make more strategic business decisions, from CEOs and IT executives, all the way to customer service and sales reps.

Domo boasts top-line features such as automated reporting, management alerts, and efficient collaboration tools. Detailed charts using real-time business data can easily be generated in a few simple clicks. Using Domo allows professionals to make smarter, faster business decisions, and it often leads to fewer in-person meetings.


Who is Domo for?

  • Experience level: All experience levels
  • Industry: Education, financial services, healthcare, high tech, hospitality and transportation, manufacturing, media and entertainment, professional services, retail, wholesale, and CPGs, and many others
  • Business size: All business sizes
  • Departments/roles: CEO, finance, BI, marketing, operations, services, sales, and IT
  • Budget/point: Subscription pricing
  • Example customers: eBay, Capco, SABMiller

Main features

Connecting Sources

Connectors are necessary to quickly connect multiple data sources within the Domo platform. Domo offers its users hundreds of pre-built connectors to choose from, with around 40 one-click connector apps and 300 to 400 total connectors.

Connect to third-party data sources using Domo’s connectors. You don’t have to know how to code or interact with a third-party API to use the system. Just select the source from Domo’s list—for example, Facebook or Amazon Web Services—and click “Get.” Domo Connectors will manage your customer credentials, including notifications when passwords have expired, and data will refresh automatically in real time.

Transforming Data

The process of combining multiple data sources has traditionally been fraught with difficulties, particularly for people who don’t have technical backgrounds. Domo has changed that. The tools within Domo Magic enable users at all technical skill levels to transform their data to provide real business value.

With ETL capability, you can cleanse, combine, and transform your data in minutes. You can schedule jobs, as well. Meanwhile, Domo’s DataFusion allows you to select and merge various data sources. If you know common SQL commands, then you can access, join, cleanse, and transform data using DataFlows, as well.

Visualizing Data

Create meaningful data visualizations using Domo’s Card Builder feature. Card Builder interprets data for businesses and suggests how to visualize it for maximum clarity.

Select from an array of chart types to visualize your data using Domo’s Card Builder. Domo will automatically highlight any key takeaways from your data, along with important summary figures. You also have the ability to customize summary numbers using flexible options.

Facilitating Collaboration

Domo’s creators believed that collaboration should happen within a centralized environment, rather than being dispersed between dozens of third-party applications. For that reason, they built DomoBuzz, which gives users the ability to have conversations with their teammates right where their data lives.

Sign up to receive immediate notifications via text or email, or in-product alerts, whenever discussions are happening about metrics that matter to you personally. DomoBuzz preserves historical context by associating conversations with cards that are searchable within your company’s account in real-time.


Integrations

Domo integrates with hundreds of third-party services and apps, including cloud-based apps, on-premise solutions, ERP/data warehouses, databases, spreadsheets, and social media platforms.


Pricing

Domo is available with a subscription-pricing model. Businesses are encouraged to contact Domo directly for custom pricing information.


Bottom line

  • Cloud-based executive management platform
  • Enables businesses to see key data in real-time
  • Variety of analysis tools and intelligent notifications
  • Built for mobile, with a seamless experience across devices
  • Subscription pricing model

Videos and tutorials

Additional information for Domo

Key features of Domo

  • Business Cloud - Connects all of your existing business data
  • Project Management - Assign tasks & projects
  • Buzz - Communication & messaging platform
  • Appstore - App bundles designed by 3rd party developers
  • Business Cloud - Integrates all existing business data
  • Connect all of your existing business data together
  • Build your dream dashboard
  • Stay connected anywhere you go
  • Get true insights into your business data
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Benefits

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members