GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
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GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
REVIEWS.io vs TrueReview Comparison (2026)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TrueReview
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google
TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
10
5
4
3
2
1
7
1
0
1
1
- Value for money
- Ease of use
- Features
- Customer support
5.0
156
5
4
3
2
1
151
5
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Goldy M.
Owner
Nnamdi A.
Director
Andrew F.
Digital Marketing
Cons
Not enoughreviews yet
Cons
Reza Z.
President
Gina M.
Office Manager
Anthony K.
Marketing Manager
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last review23 days ago
Key features
- Total features36
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Brand Management
- CRM
- CRM Integration
- Campaign Management
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customer Advocacy
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Generative AI
- Hashtag Tracking
- Keyword Tracking
- Media Monitoring
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SMS Messaging
- Scoring
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Visual Analytics
- Website Integration
- Widgets
- Total features61
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Brand Management
- CRM
- CRM Integration
- Campaign Management
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customer Advocacy
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- Generative AI
- Hashtag Tracking
- Keyword Tracking
- Media Monitoring
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SMS Messaging
- Scoring
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Visual Analytics
- Website Integration
- Widgets
Integrations
- Total integrations8
- BigCommerce
- Google Search Console
- Klaviyo
- LoyaltyLion
- Salesforce Platform
- Shopify
- Shopify Plus
- Wix
- Zapier
- Total integrations1
- BigCommerce
- Google Search Console
- Klaviyo
- LoyaltyLion
- Salesforce Platform
- Shopify
- Shopify Plus
- Wix
- Zapier
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