ScreenConnect vs Take Control

TeamViewer

GoTo Meeting

AnyDesk

Kaseya VSA

Cognigy.AI

charles

Compare ScreenConnect and Take Control based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Access Controls/Permissions

Access Management

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Annotations

Attendee Management

Authentication

Chat/Messaging

Collaboration Tools

Communication Management

Compliance Management

Customizable Branding

Customizable Reports

Dashboard

Data Import/Export

Desktop Virtualization

Diagnostic Tools

Diagnostics Tools

Discussions/Forums

Email Management

Email Reminders

File Management

File Sharing

File Transfer

Help Desk Management

Live Chat

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multiple Monitor Access

Presentation Streaming

Projections

Queue Management

Real-Time Chat

Recording

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Support

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Screen Recording

Screen Sharing

Search

Search/Filter

Self Service Portal

Session Recording

Session Transfer

SSL Security

Surveys & Feedback

Task Management

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Unattended Access

User Management

Video Chat

Video Conferencing

ScreenConnect

Android

Linux

Web-based

Windows

iPad

iPhone

IT Support Specialist

The integration of connectiwise with other software is great. This is the reason why I really love this software.

President 

Horrible, horrible customer service and support. I was constantly getting false positives.

IT Manager

So far it was a breeze to set up and create groups of my PCs I manage. Having the ability to share passes for 3rd party IT help is nice too.

Managing Director

We have been a screen connect/Connectwise Control user since 2012, a brilliant piece of software and pricing is very competitive. It's quick and supports a large number of clients.

Art Department Manager

The best part has been the ease of initiating and deploying ConnectWise. It was important that we got a remote system up and running quickly and this software allowed us to do that.

With that being said, ConnectWise has been 100% functional and satisfactory in this capacity. Super, super easy to deploy and use.

Systems Administrator

How light weight and simple the deployment is. I am super impressed with how easy the remote client is to install, especially in a domain environment.

Systems Engineer

Love the easy options and nice layout. I have a few items in the toolbox that i can use often.

What we like best about this software is the ease of use, functionality, transfer speeds, toolbox, and cost fits.

Centralized Services Administrator

Product support is disappointing. On the few occasions that I have needed to reach out to support, I ultimately figured out how to correct the problem myself.

Technical Consultant

ConnectWise Control is incredibly easy to use and comes with some great features to ease remote management of Windows.

Co-Founder

The first day that we implemented this solution it paid for itself. The ease of access into our clients system enables us to resolve issues quickly and efficiently.

Director of Operations 

Overall excellent product. Support has been great when needed.

DevOps Engineer

The big thing we learned was not to use the unstable branch in production and that for more than 4 years the unstable had never caused us issue.

Owner

ConnectWise does have a good pricing tier. They are relatively inexpensive (or free) to use when doing support on personal systems.

Director of Communications

The fact that my sessions are always losing connection and out of date. It also doesn't support Edge very well.

IT Suport Admin

It works really well and integrates nice with other ConnectWise products to easily allow our team to connect to different computer.

Assistant Manager

We contacted technical support and they were so helpful that we ended up getting all of our client's computers checking into the server up restoring the license key.

ScreenConnect screenshot: ScreenConnect guest page, where end-users enter join a session with technician

ScreenConnect screenshot: ScreenConnect Connecting from a Windows machine to a macOS machine

ScreenConnect screenshot: ScreenConnect Extension Marketplace

ScreenConnect screenshot: ScreenConnect access view of the Host page

ScreenConnect screenshot: ScreenConnect toolbox menu

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

N-able Take Control remote support software designed to help your IT business succeed.

Automated Routing

Drag & Drop

Interaction Tracking

Knowledge Base Management

Real-Time Monitoring

Support Ticket Management

Two-Way Audio & Video

Take Control

Associate QA Engineer

The UI is ugly, and there are no way to start a chat for yourself, you have to receive a message from support to start chatting, and the buttons for showing/hiding the chat are not very visible.

NOC Manager

Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself.

The remote connection is pretty quick and stable, and the alert for the connection is a pop-up window in the center of the screen, something very useful to get help quickly.

When ending a session the remote computer is locked and this can be annoying. Maybe there's a setting to stop this but its not obvious and should really be optional not default.

Director of Services

Ease of connecting to clients. Ability to see who is logged in and where they are on our network.

Service Manager

Quality service at a great price for small businesses.

Most of our other platforms and service options have a rebranding scheme that is lacking in Take Control. We use this primarily as a backup connection should our RMM remote have a problem.

The fact that we needed to purchase an add on product to start ad hoc connections is a bit disappointing. His functionality really should be integrated into N-Central.

ScreenConnect vs Take Control Comparison (2026)

ScreenConnect

Take Control

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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